Hotel berhampiran Pusat Sava, Belgrade

While the decor was modern and the cleanliness satisfactory, there were many aspects of the experience that fell short of expectations. Firstly, the absence of appropriately sized cups for the coffee machine was a notable inconvenience. Despite providing coffee, the lack of corresponding cups rendered the machine unusable, which was disappointing. Additionally, the bathroom amenities were subpar, resembling cheap, generic products found in supermarkets rather than the expected quality of hotel-grade toiletries. However, what truly exacerbated our dissatisfaction was the poor service attitude demonstrated by the host. When we communicated our delayed arrival due to a flight delay, the host abruptly ended the call midway through our conversation, displaying a lack of professionalism and courtesy. Furthermore, the inconsistency regarding the checkout time was deeply frustrating. Initially informed of a 2:00 PM checkout, we were later informed of a revised time of 12:20 PM, with the host confusing the pronunciation of ‘2’ and ‘12’. During our attempts to clarify this discrepancy, the host abruptly terminated the call, leaving my girlfriend and me feeling rushed and unduly pressured to vacate the premises. Overall, while certain aspects of the accommodation were satisfactory, the overall experience was marred by inadequate amenities and unprofessional service.

10/10 for the amazing staff and easy to communicate via WhatsApp. Room is comfortable with black out shutters and curtains. Simple cooking facilities with a full size fridge which is useful for longer stays. Shower pressure is great and airconditioner works well. Windows which can be opened provides fresh air. Restaurants, cafes, bakeries (including a 24hr one), supermarkets and bus stop are all within walking distance. Location is in Zemun which is about a 35 minute free bus ride to the city of Belgrade and 15 minutes car ride to the airport.

Удобное местоположение гостиницы, достойные завтраки с вкусными свежевыжатыми соками, персонал приветливый за исключением высокого с плотным телосложением работника на ресепшен с бородой на ресепшен (слева), который при регистрации нахамил и повышал голос.

The location was perfect for me: close to the sights and the old city, there was a 24-hour shop right around the corner, and different bus stops were also available on foot. A busy street was behind the window, but it didn't bother me, because I used the climate control in the room and the window was closed all the time. I stayed in a standart single room, it had enough space and high ceilings - one could easily joggle with five objects in there :) It was clean and cosy but sometimes I noticed dust in the corners. There were hygiene kit of cotton pads, swabs, nail file and also shampoo, body milk, shower gel and a cap. A nice addition - kettle, but there wasn't a socket nearby the table so I had to place it on the chait in the middle of the room or even on the floor... The same thing is about the sockets nearby the bed - none. However, there were a lot of cups and plates. Also the minibar was full of beverages (for charge). What bothered me mostly - clothes ironing was also available only as a paid service. Ok, I won't go broke, but after I got my shirt back it was not ironed enough, I would do it better. On the counter - one of the best things - breakfast. Various, delicious and served till 11 a.m. I wish I could taste all the items! Also staff was friendly, helpful and spoke English. So, I consider it as a not perfect but a quite good place to stay with a reasonable price.

The service was polite. Late check-in is available since the reception operates 24/7. The room was clean and looked good. No complimentary water was provided - only paid options in the minibar. Breakfast was tasty, but if you want an espresso or cappuccino, it costs extra; filter coffee is included in the breakfast. Parking is included in the price. There are 3 free spots in front of the hotel and about 10 in a yard behind it. Street parking in front of the hotel is in a paid zone, with Sundays being free. What we didn’t like was that it was 7°C outside, and the room was quite cold. The reception told us that heating from the air conditioner is turned off by the state, so it only blows cold air and they have no alternative. We had to sleep with three blankets, which was not very pleasant.

Lovely hotel, tasteful rooms and delicious breakfast! The team are very friendly and welcoming! I’d love to come back!

入門有特殊香味，個人不太喜歡，初期略感不適。 不過配備了可開啟窗户，能引入新鮮空氣。整體乾淨整潔，床品、衞浴無污漬。 早餐略顯簡陋，口味也不符合個人偏好。 前台英文溝通順暢，反饋的小問題均得到及時妥善處理。 空調温度有一個預設的固定區間，無法調節到區間外。有可能對一些客人來説，温度會有些低。 劃重點：此酒店是我近幾年入住的酒店中，從未見過的，未配備USB接口的一家，建議入住前自備電源轉換器。如果實在忘記，酒店附近有可購買的地方。 酒店門口有很多趟公交車（貝爾格萊德乘坐公交車免費）。 貝爾格萊德景點比較集中，走路可達很多。

Спасибо за все. Пребывание прошло хорошо. Квартира просторная, все необходимое есть для гостей. Отсутствие лифта не смущает, хотя был верхний этаж. Но с тяжелыми чемоданами было бы тяжело подниматься.

Very nice and helpful staff, especially at the spa and valet sections. Super nice spa and gym area with access to the 25m pool, sauna, and hammam included in the booking. The hotel has a kind of old-fashioned and old-money look to it, bathing in history, and so as one could expect from such, it could use a bit of renovation here and there. It really is a good and well-deserved 4-star hotel for sure, for Western European standards. But overall, we had a very pleasant stay, with a very nice breakfast to start off the day. For sure, an unbeatable value for money for such a great hotel in Belgrade.I will 100% come back and recommend this hotel, either for leisure or even for work trips.

The location is great, just a cross the street from a beautiful church. The room was clean and comfortable but a bit dark