Hotel berhampiran Jambatan Nawarate, Chiang Mai

Overall, the property has a pleasant concept, and the surrounding greenery creates a very nice jungle‑resort, exotic atmosphere. The natural environment is well‑designed and enjoyable but my 2 nights stay came with several issues that future guests may want to be aware of. Considering the price, there are much better options in the area that offer a more comfortable experience and better facilities. 1. Privacy & Layout The architectural layout offers very limited privacy. From the balcony, neighboring rooms are directly visible, which made it difficult to use the outdoor space comfortably. 2. Cleanliness & Hygiene Some areas of the room were not thoroughly cleaned. The built‑in storage under the bed had visible dust and dirt, making it unsuitable for storing clean clothes.In the shower area, the pebble‑style floor creates many hard‑to‑clean corners. Before I even used the shower, I noticed hair and even ***** hair trapped between the stones. During showering, water drained extremely slowly, causing the floor to flood and submerge above my feet under standing water. This design makes the area prone to bacteria buildup and was uncomfortable to use, especially for female guests during sensitive times. 3. Bathroom Fixtures The handheld bidet spray had extremely strong pressure and ice‑cold water, which made it uncomfortable to use—especially for women during sensitive days. 4. Safety & Property Layout The property’s terrain is quite complex, with multiple staircases and uneven levels. At night, many areas are poorly lit, which can be unsafe if guests are not watching their step. Some decorative reflective pieces hanging from trees also create a rather unsettling atmosphere after dark.The corridor near my room remained unlit at night, making the area feel dim and uncomfortable. Additionally, during rainy weather, several outdoor areas accumulated water, making certain paths slippery and less safe to walk through. 5. Room FacilitiesvThe room does not have a wardrobe or proper clothing hangers. The only hanging option is a decorative tree‑branch style rack, which is suitable for small items but not for clothing. As a result, clothes can only be placed on the balcony, where humidity and rain make it difficult to keep them dry.vThere is also no bedside lamp or reading light, which makes the room not work‑friendly.vAdditionally, there is no luggage rack or storage space, so suitcases must be kept on the floor throughout the stay. 6. Condition of FacilitiesvMany parts of the property appear worn down and in need of maintenance. In the dining area, several corners and edges show visible deterioration, and I noticed areas with water leakage. Overall, the facilities feel quite aged and could benefit from repairs and updates. 7. Service & CommunicationvThere is no phone in the room, and front desk service ends around 10 PM. Even after I added the property’s contact information, my door was still knocked on at night despite having a “Do Not Disturb” sign displayed. Complimentary water was provided, but only when requested; it was not proactively replenished. 8. Deposit & BreakfastvThe property requires a cash deposit upon arrival, which feels unusual considering the age and condition of the facilities. Breakfast was provided, but the quality was noticeably lower compared to other homestays in the area. 9. Additional Safety ConcernsvI found a sharp, hard plastic piece in a dish I ordered. I pulled it out from my mouth, and I almost swallowed it. The meal was remade, but the original dish was not waived.vThe bathroom door lock also malfunctioned once. There were also quite a few jumping spiders in the room due to the environment, likely because regular insect control is not performed. I requested insect spray from the front desk, and they did respond quickly and helped resolve it.

住完一晚上又續訂了兩天，非常滿意！除了本身的設施設備、環境都很有值得（説真的這個價格配這個品質甚至可以説有性價比）。 酒店還能幫忙預約 SPA、免費接送機，服務也都很貼心。睡得也很好。 早餐很好吃，每天的房間內小點心都很特別（每天都不一樣）。如果想在清邁住得舒舒服服又安靜，這間是值得來住的。

This hotel was lovely. Shame we only stayed one night. It was in a great location near all the markets, the hotel had a pool table, outdoor swimming pool and a foosball table. Great facilities for children. We were pleasantly surprised to have a huge interconnecting room. The two rooms were split with a dining room/kitchen and there were two bathrooms. The only downside to this was the breakfast, we went when it had just opened at 6.30am and the all the food were only lukewarm.

I strongly recommend all visitors must stay here. Very convenient, walk opposite is one nimma shopping, and another shopping centre - maya by walking 5min can reach. Many foods and beers can easily found around there. The design of the room is excellent. My wife love it. If u have kids, I guarantee they will love it. The free snacks/light foods and drink at lobby lighten up our day. 100% satisfied and recommend to everyone 1st time to Chiang Mai.

We had an amazing stay at Away. We were travelling as family and had taken up 6 rooms, the staff was amazing and did their best to cater to our needs. Would definitely stay again

We stayed here to celebrate my partner’s birthday and our anniversary and the hotel made our trip even more special with a thoughtful room setup. It was such a lovely surprise and meant so much to us❤️ The service from every team member was exceptional. The facilities were excellent, the location was perfect, and everything exceeded our expectations. We’ve visited Chiang Mai many times but this is the first hotel that truly made us want to come back. Thank you for making our stay so memorable!

Stay in Villa Mahabhirom was fantastic from the rooms to the service. We were greeted with smiles and warmth by the staff as we arrived at the villa ....special mention to Driver (his name), He is very informative and speaks clearly , The staff including hotel manager Yaya were so pampering. After the checked in we were surprise with 2 birthday cakes, beautifully decorated with fruits and flowers and presented by all the staff of that day with birthday song .. They were so thoughtful and the gesture really touches us. The villa has the most beautiful garden, very well kept with healthy plants and trees. We were always greeted with smiles and cares as we go in and out of the villa, All the staff are very well trained....good job, Yaya, Driver and Eye. We will definitely come again.

This resort is so green! I enjoy the paradise atmosphere with plants all around me. The staff are so welcoming. This resort has comfortable design and a lovely pool deck. The garden is perfect for morning routines. I am happy to have a room close to the rooftop balcony. The room is clean and the service staff are friendly to help me. The Lush Café is too cute. My favourite place is sitting in the gazebo and listening to the water ambience. Location is accessible Shops nearby for lunch and coffee ** Vegan options for all day dining within walkable distance!! ** Breakfast is delicious with plant based salad bar I’d recommend this stay for travelers with holistic mindset, mindfulness practice and smooth aesthetics. I would stay again. Much Love.

Staff: Mostly friendly and professional, except few. I asked the female staff for early check-in and left my luggage at the designated place. Then, she said, “No, you have to wait until 14:00”. Immediately after her response, the male staff approached me and processed it. He also allowed me to change room without any charge and to store my luggage in the room, instead of the designated area. Room: For those who like 80s-90s vibe, this is for you, and me too. The AC is loud and cleaned. The ceiling, on the other hand, has strains from water. The curtain has a strain that looks like either blood or coffee. The wall looks unpolished, creating a running down impression of the hotel. The socket, TV, lift, and fridge are functional, fortunately. 2 bottles of water are set by the hotel standard. Please clean up those strains and walls. Bathroom: It contains dusts on the ventilation fan’s cover. There is mold strain on the wall that could be mistaken as black mold initially. Please clean up it as it could evolve to such in the future. Location: Not far away from the pubs, so music can get loud inside the room as it has poor soundproof. Unless you don’t mind the sound, or want to stay away from the city centre, go for it.

If you want a room with good price located inside old town then you should consider this place. However there are some pro and con for your information. Pro: reasonable price. Great location. Friendly staffs swimming pool. Con: room should be a bit more clean than that. AC was really loud.