Hotel berhampiran Perpustakaan Billy Graham, Charlotte

We were in town for the weekend. When we checked in, a sweet girl named Olivia helped us and she was super friendly and helpful. On our second night, someone on our hall was playing loud music and yelling up and down the hall at 2:30 in the morning. My husband called the front desk to let them know. They said they’d send security right up and within 2 minutes we heard “Security”. We were very pleased with how things turned out. We stay there again.

The lobby is beautiful. Check in was quick and easy. There is a $50 deposit for any damages that is returned to you after check out (3-4 business days). We arrived during their happy hour. Each adult got 2 free drinks and complementary snacks. The rooms were comfortable and spacious. The shower was nice and big and had plenty of hot water.But there wasn't much water pressure. The beds were comfortable and the room was very clean. The indoor pool was warm and very spacious. They have a kitchen here and the food was pretty good compared to the pricing. The breakfast was amazing.There were many different options for you to choose from, including a fresh omelet stand. I would definitely stay here again for business and pleasure.

Very disappointed, cleanliness was lacking, black mildew was in the shower, charged 2x for valet, $250 incidental never returned, will not come back

It’s was a rocky stay ! The rooms were alright the service ****** ! From me getting ice a worker asked me to not get so much ! I thought I’ve was free then I was banned from here because my niece left a sheet outside on the ground ! So the decided we can purchase a stay ! I left disgruntled I won’t go back

For the reasonable cost of this hotel it was excellent. What made this stay for us was the staff. Everyone was friendly and helpful. Beverly went above and beyond for us. The only downside was the heater wasn’t working in the pool but things happen that are unexpected.

地理位置優越，房間乾淨，是你好的選擇！

I arrived at the hotel from the airport late at midnight. The hotel is quite large, but they only have two elevators, and my room is located very far from them. I had to walk a long distance while carrying my luggage to reach my room. Once I got there, the room key didn’t work, so I had to go back downstairs with my bags to inform the front desk. A staff member came up to provide me with a manual key, as he could not open the door himself. I asked him for a new room key because I wanted to go downstairs to find something to eat, as I hadn’t had dinner yet. He mentioned he would return shortly with another key, but I felt uneasy being alone in the room, especially since it seemed like not many guests were staying at the hotel.

No hacen el cuarto a diario, tuve que solicitar varias veces para que se limpiara. El desayuno no es muy variado. Hay mucho ruido en las otras habitaciones y no se puede hacer nada al respecto. El cuarto es amplio y cómodo, muy buen baño, con excepción de que no hay seguro para su puerta.

Hotel pelo custo benefício valeu. Mas o cafe da manha é enganacao, essa foto que aparece é mentira. Há apenas bolo, suco e café frio. Sim café frio…. A atendente no período da madrugada é muito rude! Que Deus a abençoe para que tenha mais educação!

Wasn’t all that great but you get what you pay for hallways and stairwells smelled weird elevator wasn’t working and people in lobby have horrible attitudes