Hotel berhampiran Jeti Embarcadero, San Diego

Excellent location and friendly staff. The rooms look a bit old and would need some renovation. Not many amenities in the hotel but we have all me need around. A bit noisy at the Pacific Dr is down the hotel, so earplugs are necessary on the bayside. This could be improved but all the windows would have to be changed for isolation (sound and thermic).

It is really near the Downtown Portland Nordstrom . It is a great hotel. If you are a business traveler to shop at the Anniversary Sale. You don't have to travel to Seattle. But the Portland Downtown Nordstrom store is a 5. But the Fashion Valley is a 11-11. This is on a ten point scale. 1 is the worst. A perfect 10 is good for the next three years only . TFT.

Location was great,,,very close to Little Italy and Gaslamp quarter,,,front desk people are great as well…

Super friendly and helpful staff. Great view of the Marina and comfortable bed.

優點： 對不開車的人而言，位置比較便利，可以走去fashion valley買東西，酒店附近有餐廳。有小泳池和泡泡浴，也可以洗衣服 房間較大，感覺挺寬敞。提供基本的微波爐，冰箱，咖啡機，小香皂 床品質量還可以，睡進去比較安心 缺點： 外面在修路，每天早上都被吵起來 酒店前台沒有咖啡或者茶，對愛喝熱的人，衹能自己在房間裏搞咖啡機。不過也可以吧。

The location is good, but the room is very small and quite old, and it’s very noisy at night. The main issue I’m unhappy with is that they overcharged me by $61.91. I called the hotel, and they told me to contact Trip.com, but Trip.com doesn’t make it easy to reach customer service. I guess even if I manage to get in touch, they’ll probably tell me to contact the hotel again. Being pushed back and forth like this is really frustrating.

Building doesnt look that well, but rooms were nice. Breakfast package was nice surprise we didnt expect. Parking onsite for 30 usd could be cheaper.

The room was clean and tidy, the location was great, the bed was comfortable, and the space was spacious. The hotel service was also excellent; they provided plenty of advance notifications before check-in. Overall, it was a wonderful experience.

La ubicación del hotel es justa en el centro de San Diego, el personal muy amable. Nos guardaron las maletas el día del checkout hasta la noche. El hotel cuenta con una terraza con vista 270° del downtown de San Diego, ves el atardecer y los aviones que aterrizan en el aeropuerto. Hay cafetera para poder tomar el café que quieras. Sin duda volvería a este hotel.

Upon check-in, I was asked to pay for the room, which I did. However, I noticed the amount charged was higher than the total from my original booking. I asked the receptionist (I believe his name was Raul, though I’m not entirely sure) why that was. I explained the amount I had been quoted during booking. He then mentioned, almost as an afterthought, that a $150 deposit is taken at check-in. I told him this should have been communicated before processing the payment, as it’s standard practice to inform guests of such charges upfront. While I wasn’t pleased, I went ahead and paid. I also mentioned that I had submitted a request in advance for a room away from the elevator with a good view. He told me the hotel was fully booked, which confused me, since I had booked well in advance and included my request at the time. He assigned me Room 503, which was directly across from the elevator, not away from it. I didn’t want to complain as I had just traveled over 12 hours from London to San Diego and was extremely tired. I planned to grab some dinner and get straight to bed. However, the room was quite noisy—there was a lot of hallway activity, and the family next door had their TV volume quite high. I decided not to go downstairs and complain, hoping I could just fall asleep. Unfortunately, I was woken up around 3 a.m. by a crying child, and again at 5 a.m. At that point, I was extremely frustrated and went to speak to the receptionist on duty, Matthew. I explained everything to him, and he was very understanding. He said there was availability and offered to move me immediately…this was surprising, considering the earlier claim that the hotel was full. He moved me to Room 204. While it wasn’t far from the elevator either, he assured me it would be quieter since there were no large families on that floor. He was right—the room was much more peaceful, and I appreciated his help. At checkout, I saw the same receptionist who had checked me in and decided not to approach him. Instead, I spoke to Antonio at the other desk. I asked about the deposit, and he informed me it would take 2–3 business days to be released. Naturally, I wasn’t thrilled to hear this, especially after the earlier issues, so I shared my entire experience with him. He apologized sincerely and mentioned the initial receptionist may need additional training, which they would look into. Overall, the stay was decent for a short 3-night visit, but the start could have been handled much better.