Hotel berhampiran Taman Fairmount, Philadelphia

Decent hotel under renovation. Noisy during the day. Fairly clean rooms but clearly dated. The ventilation/AC system loud in the night.  Shower gel bottle empty. Elevators not all operating and we had to wait for 5 minutes in the morning. Front desk helpful but not particularly welcoming or friendly.

I originally booked for the one bedroom king suite but when i arrived it wasn’t available so i got upgraded to the skyline suite and it was excellent !

The hotel is excellently located for exploring downtown Philly—just steps away from major attractions, restaurants, and public transit. The room was clean, comfortable, and well-priced, with all the essentials I needed for a short stay. While the space—especially the bathroom—was on the smaller side, it was functional. The only major downside was an unexpected fire alarm at 4am, which was quite disruptive. Overall, a solid option if location and value are your top priorities.

Fantastic hotel, the staff were amazing, very clean, and reasonably priced considering I was there for the World Cup match in Philly. I had a fantastic view of the Benjamin Franklin Bridge from my 5th-level room. They also have a very good self-serve coffee machine available 24 hours free of charge. Very happy with my stay overall. Thank you, guys. 😊👍

Second time staying here — the hotel itself is clean and very comfortable, the rooms are well equipped. Breakfast is pretty good. This time around we had a bit of a struggle at check in which also caused a problem at breakfast the next day. The lady who checked us in (Megan) asked me four (4) times if I needed parking and didn’t seem to believe me when I kept saying no. She also told us our room wasn’t ready even though we checked in at 4pm, an hour after check-in time, and told us we’d need to take a 2 queen room instead of a king room. I told her we’d rather wait for a king room because that’s what we paid for, and lo and behold, suddenly she had one. We paid for breakfast with our stay, but she forgot to give us tickets for breakfast. Made it very awkward when we went to breakfast the next day and had to insist that we’d paid for breakfast. They still gave us a bill for breakfast, but then after talking to the front desk realized it was a mistake. They were kind, but it was still very awkward having to defend the fact that we’d paid for breakfast already. They said we were the second group that day which the front desk had forgotten to give breakfasttickets to. All in all, aside from the people and the awkwardness caused, it was a good stay. We’ll hope for better service next time we come back.

The longer we stayed the lesser the points became. When we checked in, at first glance everything was 5 stars. WiFi and location are definitely 10/10 for me. My first issue was with the refrigerator not working, I lowered the temp to the lowest possible setting but nothing changed and I notified the front desk and they said they would send someone to check within an hour and that person never showed up I’m not sure if they came while we were out but when we came back the refrigerator was still warm. This issue was never fixed up to the day we checked out. It was very disappointing as I had baby food that needed to be refrigerated. The blinds in the bedroom do not block out any light at all and our room was opposite a parking lot which head very bright lights all night long it was so hard to fall asleep I hope the property can have better curtains or blinds. Secondly, I’m not sure if I missed it somewhere about them not offering house keeping, at least there’s a washer and dryer so I just washed the towels on my own. We stayed 6 nights and no one ever came to refresh the rooms or even add more toilet paper or garbage bags. The floors were visibly dirty and dusty like they haven’t been vacuumed in months. The 9th floor common area was so filthy, the toilet was so dirty and smelly, the couch was so dirty I couldn’t even sit on it. The central cooling/heating system makes a strange long noise every now and then and it kept waking up my child. I could find any way to turn it off and that was very frustrating.

В этом отеле хороший персонал, но ужасный шум в номере. Помимо кондиционеров есть принудительная вентилияция, которая дует прямо на кровать и шумит, как реактивный двигатель. Отключить её нельзя, поэтому все ночи были большим испытанием. Так же в коридоре в 5 утра все время было шумно из-за уборки мусора.

My partner really enjoyed this hotel. He slept for over 12 hours.. haha that explains the whole story. The swimming pool was really nice too so we had fun in the morning. Also they give you water bottle. Nice hotel to stay over if you are visiting around.

酒店位置不錯，周圍有很多餐廳還有一個沃爾瑪。可以免費停車。 房間還行，沒有電水壺和拖鞋。不過設施比較陳舊，應該是一家老酒店了。 整體感覺還好

All the staff were super nice and friendly!