Hotel berhampiran Tugu Rocky, Philadelphia

Decent hotel under renovation. Noisy during the day. Fairly clean rooms but clearly dated. The ventilation/AC system loud in the night.  Shower gel bottle empty. Elevators not all operating and we had to wait for 5 minutes in the morning. Front desk helpful but not particularly welcoming or friendly.

The longer we stayed the lesser the points became. When we checked in, at first glance everything was 5 stars. WiFi and location are definitely 10/10 for me. My first issue was with the refrigerator not working, I lowered the temp to the lowest possible setting but nothing changed and I notified the front desk and they said they would send someone to check within an hour and that person never showed up I’m not sure if they came while we were out but when we came back the refrigerator was still warm. This issue was never fixed up to the day we checked out. It was very disappointing as I had baby food that needed to be refrigerated. The blinds in the bedroom do not block out any light at all and our room was opposite a parking lot which head very bright lights all night long it was so hard to fall asleep I hope the property can have better curtains or blinds. Secondly, I’m not sure if I missed it somewhere about them not offering house keeping, at least there’s a washer and dryer so I just washed the towels on my own. We stayed 6 nights and no one ever came to refresh the rooms or even add more toilet paper or garbage bags. The floors were visibly dirty and dusty like they haven’t been vacuumed in months. The 9th floor common area was so filthy, the toilet was so dirty and smelly, the couch was so dirty I couldn’t even sit on it. The central cooling/heating system makes a strange long noise every now and then and it kept waking up my child. I could find any way to turn it off and that was very frustrating.

Great and reliable stay! The staff was friendly and our room was clean, and the standard American breakfast was hot, fresh, and exactly what we needed to start the day. We would definitely stay here again for a comfortable, hassle-free trip!

Nice sized apartments with good kitchen facilities. The bathroom was nice and clean. Good sized double bed and sofa-bed. The only downside was the noise from the neighbours, the rooms are not very sound-proof, the neighbour upstairs when flushing toilet was very noisy can wake you up.

В этом отеле хороший персонал, но ужасный шум в номере. Помимо кондиционеров есть принудительная вентилияция, которая дует прямо на кровать и шумит, как реактивный двигатель. Отключить её нельзя, поэтому все ночи были большим испытанием. Так же в коридоре в 5 утра все время было шумно из-за уборки мусора.

Juan at the front desk saved the day as I needed to change two rooms- the first one was dirty and the second one smelled like smoke. Juan made sure he got me a room that was clean and even went with me to make sure. The staff is courteous and professional.

The sound insulation was bad, can heard the water pipe, the people in the hallway, and the outside cars. If you are a quite sleeper, don't choice here. Overall the value of the cost is okay. The parking charge is not that reasonable.

Clean place with nice atmosphere just missing a mini fridge in the rooms

The hotel was not up to snuff. There was some kind of sports team staying there,, and only 2 elevators, so there was a line to wait for the elevator. There was also only one person at the desk, so, again, a long wait for check in. When I said, ”Gee you really need help here,,” the woman said ”No, I'm fine. I've got three kids, I can handle this!” (Well it wasn't you I was concerned about, lady!) Also, the parking cost $25, otherwise you can park on the street (absolutely no spaces!), or go down the street to a paid lot. The room was adequate, the place was clean, but it was definitely not worth the high price.

All the staff were super nice and friendly!