Hotel berhampiran Zoo Houston, Houston

I recently had the pleasure of staying at a youth hostel that truly stood out for its exceptional qualities. Nestled in a residential area, its location was incredibly convenient, offering a tranquil retreat just a bike ride away from the city center—less than 10 minutes to be exact. This made for peaceful nights, ensuring a restful sleep in a safe environment. The hostel is run by a delightful couple whose hospitality knew no bounds. They were not only eager to assist with any issues that arose but also went above and beyond by providing bicycles. This thoughtful touch significantly enhanced my mobility around Houston, allowing me to reach various destinations swiftly. What set this hostel apart was the attention to detail and the array of complimentary amenities, including cookies, milk, cereal, coffee, and tea. The cleanliness and smart technology throughout the house contributed to a seamless stay, making it the best hostel experience I've ever had. The bathroom towels folded into swan shapes were a testament to the owners' dedication to detail, adding a touch of elegance and care. The warmth of the place was akin to being at home, with the owners always ready for a chat, eager to answer questions, and share their stories and experiences. A highlight for me was the world map on the living room wall, where guests could pin their home countries—a fun and interactive way to connect with fellow travelers. In summary, this hostel was more than just a place to stay; it felt like a home, or perhaps more accurately, a homestay. It's undoubtedly the best hostel I've ever stayed in globally, blending the comfort of a home with the adventurous spirit of a hostel.

Everything was as expected. Free breakfast, laundry room and even better with suites and some day fast food restaurants in walking distance.

Great Service, Lovely Breakfast — but Room Noise and In-Room Dining Could Improve I recently stayed at the Thompson Houston and overall had a great experience, especially thanks to the excellent service. Every staff member I interacted with was friendly, helpful, and professional. Their attention to detail really made me feel welcomed, and I was touched when they surprised me with a graduation cake — a thoughtful gesture I truly appreciated. The hotel breakfast was a highlight. The food was fresh and well-prepared, and once again, the service stood out. Dining in the morning felt like a treat thanks to the welcoming atmosphere. That said, there were a few downsides that affected my stay. The room was quite noisy, even late into the night. It was hard to relax or fall asleep with the amount of outside noise coming through. Also, I ordered in-room dining on two occasions. On the first day, everything was great. However, the next day the fries were noticeably soggier, the salad was just a bowl of greens with six tiny avocado cubes, and — most concerning — the aioli on the side looked like it had already been used. Overall, Thompson Houston left a positive impression on me, mostly due to its exceptional staff and quality breakfast. I hope they can improve the soundproofing and ensure consistency in their in-room dining service.

Everything was going well until I had to deal with one of the hotel's receptionists during the evening shift. When I asked for a replacement room key because I had accidentally left mine in my room, she was rude, dismissive, and unprofessional. I first tried to get a new key using the self-service kiosk, but it didn't work. I then asked for her assistance, and she reacted rudely from the start. She walked away, visibly annoyed, and returned to the reception desk. I followed her and provided all the necessary information, including a copy of my passport and my reservation, which was under my name. Despite having all the information, she kept asking me the same questions I had already answered several times and repeatedly told me, in a condescending and abrupt tone, that she couldn't find my reservation. Her attitude was completely unprofessional and extremely impolite. This experience completely changed my impression of the hotel. Customer service is my top priority, and unfortunately, this hotel failed to provide even a basic level of courtesy and professionalism. For that reason, I would not recommend this hotel.

Great, the hotel service is especially good.

오래된 호텔이라 리모델링 했다고 해도 걱정하며 들어갔는데. 로비랑 리셉셤도 평범해서 그런가보다 했는데, 세상에나 객실은 깔끔하고 엄청 모던했어요~~~ 아쉬웠던건 베개, 세계 어느 곳에서도 느꺼보지 못한 솜이 잔뜩 엉켜서 뭉쳐있는 베개였는데 그래도 불편하지는 않고 심지어 꽤 편했네요~ 한편으론 솜까지 빨아버리니 청결한건가 싶기도 했습니다 ㅎㅎ 그리고 오래된 호텔이라 리모델링 했어도 배관까지는 바꿀 수 없었겠지요. ㅡ.ㅡ;;;;; 양치물 꼭 생수를 추천합니다.

This place smelled like mold, was humid, was dirty, and badly needs a complete remodel. It might have been nice in the early 1990s, but it is not now. The staff at the desk was nice, but everyone else, not so much. If I had to stay here again, I would find another place. It was not scary - it just was not nice.

Hotel ini agak kecil, tetapi biliknya luas dan bersih, jadi senang ada 4 ahli keluarga dengan selesa.

Everything was ok staff and housekeeping are good when they are available

The room was clean but there was a leak and the wifi was very weak in rm 109 the young lady on duty was VERY helpful and nice.