Hotel berhampiran Barak Pentagon, Baton Rouge

Customer service was excellent. Everyone was welcoming, friendly and trying to contribute to our enjoyable stay! I was impressed both mornings at breakfast, the manager came to check on our level of satisfaction. He genuinely seemed to care that we were happy. Speaking of breakfast... It's delicious! Fresh and favorable selection. Healthier choices and southern comfort yum! Their waffle batter was amazing! Very impressed. All good things to say. As a repeat guest, I would stay again. :)

This is a very good hotel in a very convenient location with very nice environment and very friendly people. . Although they restaurant has limited food to choose.

it was a very nice place to stay.i had a few issues.they did not set the tv up and i had NO TV FOR ABOUT AN HOUR IT MADE ME A LITTLE BIT UPSET

This is a very nice hotel. I used to live every time when traveling for business. The hotel is in a very convenient location. The room is very clean. The room is spacious. The front desk is very friendly.

Perkhidmatan hotel sangat baik. Suite yang saya miliki adalah luas, bersih dan selesa dengan semua yang berlaku dengan COVID. Saya berasa selamat di sini, saya akan tinggal di lokasi ini lagi.

We stayed here for the weekend while attending an LSU football game. Hotel was about 15 minutes from campus. Overall pretty decent place. 

I booked the hotel and got confirmation form Trip.com about the successful booking. After a six hours drive with little kids, we arrived at 8.20 pm and got told that the hotel is booked out. Middle of the night we had to find another hotel for 5 people in Baton Rouge. Very poor job by trip.com....they did not even called us. As Elite member, I also shocked about the response from the hotel...nobody called, nobody cared....will not booked here again (either business or private).

Lobby was almost as hot as it was outside, restaurant/ bar was located in the same area, sweating while eating just doesn’t work for me. Door to the room stuck so bad had to use your shoulder to open it. The phone in the room didn’t work, the snack selection downstairs consisted of cliff bars and some kind of cookie.. woke up early by talking outside my door, when I got out of bed to go use the bathroom after being woke up I walked through wet carpet and a half flooded room from a water leak. The rest of the morning until I left I got to listen to a shop vac run. Checked out and mentioned the flooding I got a head shake then asked if there was a discount for the flooding. He said he couldn’t do anything because I booked through a third party but would have the manager call me. Still waiting on that call…….. I’m a Hilto owner and it’s ashamed I can book a room cheaper through Trip than I can Hilton

The level of customer service was outstanding - all staff went above and beyond. The room was very large and had all the facilities one would expect. The location was good, albeit a little far from downtown, however, at the price it was on a Saturday night, that’s a fair trade-off

From the time I checked in until the time I checked out I felt like it was home away from home. They were very accommodating and always had a heart warming welcome. The rooms were nice and clean upon check in and the house keeper Consuela was always going above and beyond to make sure we had everything we needed! I would definitely stay here again anytime!