Hotel berhampiran Menara Reunion, Dallas

"The location is fantastic, very handy, can take train to and from airport, while the staff and the service not live up with our expectation. There were no room service daily if you need anything such as towers you needed to call or came to counter to order b4 9:00pm in order to get the amenities. The problem was the counter most of the time no one there you needed to wait at least 5 minutes to get attended. We stayed there for 4 nights, we did come to the counter when we left in the morning that towers replacement were needed, however, when we came back at night, no replacement was found, so we called in the next day when we were back, they then brought the amenities to us."

"亂收費！！！ 本來這是一個無功無過的酒店，房間乾淨舒適，關鍵是位置優越，離美術館、自然博物館都不太遠，其它沒什麼特別的特色。早餐一般，有水果，但沒有蔬菜沙拉。但是離開結賬時卻讓我大為困惑甚至更不好的感覺。第一天早餐後男服務員就讓簽單，我説我的客房是含早餐的，服務員説沒關係，衹要簽了就行，前台會知道。我就簽了，二人52刀。第二天，早餐我們同樣選擇的是自助，女服務員給我們每人端了一杯蘋果汁。臨走也拿來賬單，放下單就離開了，我看也沒看就簽了。不仔細看就簽單是沉重的教訓！！！結賬時我發現多了30刀，問什麼錢？前台説是5號的早餐小費。我説我吃自助，服務員衹是主動倒了兩杯蘋果汁，我沒有給小費。難道她就要主動在賬單上填20刀小費？這樣合理嗎？錢，我可以付，因為怪我沒看單而且簽字了，我得認賬。但是我就是要問他這樣合理嗎？前台把餐廳經理叫來，經理不説這是小費了，他説我選擇了套餐，他們還要收一筆什麼費。這簡直太滑稽了！而給我打出來的單明確寫的是gratuity。以後再也不會去任何一家奧姆尼酒店！太混亂！攜程客服跟他們溝通，他們也還是堅持他們的做法。"

"I've been coming here 6 years now and I think this will be my last visit. Front desk staff (Helen? And Avery) were very sweet and hospitable, however, the hotel appears short staffed on housekeepers. Rooms were not available for many customers waiting in the lobby as they were still being cleaned at 430pm (check in is 3pm) and customers complained loudly. After settling in for the night, I noticed black spots on the bathroom ceiling that appeared to be mold. The toilet took two flushes for a ”#1” and more for a ”#2”. The motor court at the hotel entrance could only comfortably fit 2 cars as there was a police patrol car and community outreach vehicle occupying the remaining space, so cars were either trapped and waiting for others to depart before they could leave or back out awkwardly onto the street. The surrounding area appeared generally dirty and unsafe with lots of homeless roaming around. One was naked about a block west. After returning to my room after a long absence, I noticed my used towels (which were extremely rough textured) were removed but none were replaced. Though both of my beds were slept in, only one was made. The room temp was adjusted down to 63 for some reason. I don't understand why they bothered to enter. Nothing appeared cleaned or replaced. The evening front desk person seemed equally confused and provided BS excuses. But he mentioned they had ran out of towels earlier and I would have to come down for new ones. The parking garage is bizarre and narrow, badly in need of fresh paint, and poorly lit on most floors. The elevators routinely opened on floors where no one was waiting to board and the internal buttons weren't pressed for."

"出行方便，步行可到所有中心景點，就是晚上還是有很多流浪者。白天走走還是沒有問題的，citywalk首選。"

"Our hot water was out for a bit and our heater didn’t work we called and had maintenance in there more than once and they never fixed it. It was 67 the whole night we were freezing."

"I recently stayed at the Holiday Inn Express Dallas Downtown, and overall, it was a good experience with a few drawbacks. First, the location is fantastic! It’s within walking distance of Dealey Plaza, Reunion Tower, and plenty of dining options. Super convenient if you're exploring downtown Dallas. The complimentary breakfast was a nice bonus, with a decent selection to start the day. The staff was friendly and welcoming, which made check-in smooth. The hotel itself has a historic charm, and the rooms were clean and modern, though a bit smaller than expected. One downside was the parking situation—there’s no on-site parking, so I had to park a few blocks away, which wasn’t ideal. Also, only one elevator was working during my stay, which meant longer wait times. Despite those minor inconveniences, I had a comfortable stay. If you’re looking for a well-located hotel with good amenities and don’t mind the parking challenge, I’d recommend it!"

"Excellent views of Dallas. Convenient location close to food , and bars. Extremely clean and great smell on the hallway."

"酒店地理位置非常便利，鄰近重逢塔和中央車站（Union Station）。從機場來的話，可以搭乘輕軌橙色線到West End Station，然後轉乘紅色線或藍色線一個站到Union Station ，非常便利。附近的公車路線也相當多，出行十分方便。 酒店周圍有許多重要的景點，例如甘迺迪中槍位置、六樓博物館、甘迺迪博物館、甘迺迪廣場以及達拉斯大屠殺與人權博物館等。Greyhound 車站也近在咫尺。不過，如果要搭乘Flix巴士，就需要乘公車或輕軌到Deep Ellum。此外，酒店與餐廳和便利店的距離稍遠，建議提前規劃用餐。 房間的視野非常開闊，可以看到中央車站和重逢塔的美景。酒店入口有點隱蔽，位於背向中央車站的一側，初次到訪可能需要些時間來尋找。房間內的空氣調節系統運作良好，讓整個環境十分舒適。床褥的軟硬度也非常適中，為我提供了良好的睡眠體驗。"

"這次入住體驗很不錯，房間空間寬敞舒適，還有獨立客廳區域，整理行李非常方便。房間採光明亮，床鋪舒適好睡，整體環境乾淨整潔。 喜歡的是窗外的市區景觀，白天可以欣賞達拉斯市中心的建築風景，視野開闊。飯店地點便利，附近有餐廳、商店及景點，步行即可到達。"

"Good value for money with comfortable spacious room. Hotel is well located with many restaurants and attractions within walking distance. Breakfast buffet options are limited but decent quality with good coffee. The gym is basic but good enough for a decent workout with weights and cardio machines"