Hotel berhampiran Penjara Phu Quoc, Pulau Phu Quoc

Tempah 2 bilik. Berhampiran pantai, lobi hotel adalah hebat. 15min berjalan kaki ke grand world. Sangat disyorkan untuk semua jenis kumpulan Kelab kanak-kanak adalah mesra kepada anak-anak kami dan juga Popcorn dan jus adalah percuma.

Pros: -The location was really nice if you want to visit Night Market or Sunset Town. -The view from my room was stunning. -The amenities in the hotel were great! -The gentleman at the tour table was amazing and helpful! -The servers and waitress/waiters in the restaurant were outstanding! Awesome customer service! -The SPA and customer service was absolutely wonderful! It is a must visit! Cons: -The room could use an update. The tub and shower needed to be cleaned better. You could see the dirt in both. -Lack of security: I was a solo traveler this time. I lost my key but wasn't sure if I left it in the room or someplace else and asked for new ones at the front desk. Typically when that happens at ANY hotel, they void the previous room key and provide new ones. Well, the guy at the desk 1st said I needed to pay 100000vnd for a new set of keys. I immediately told him that I was not paying for another set of keys to a hotel room. Then, he had a bell hop guy use a ”master key” I assumed to open my door. I was flabbergasted! I immediately did not feel safe that night knowing a bell hop or anyone else could open the door to my room. For someone who travels alone at times, and a women, I have NEVER seen that before. I checked out the next morning. I highly suggest to the hotel that you change this!

We had an amazing stay! The staff were incredibly friendly—always greeting us with warm, genuine smiles and offering help whenever we needed it. We were pleasantly surprised that the hotel even reached out a day before our arrival to confirm our estimated check-in time, making sure we wouldn’t miss out on the complimentary cable car tickets. The location is perfect—just a 2-minute walk to the cable car station, with free buggy transfers available around Sunset Town according to their schedule. We booked a fireworks-view room with a balcony, and it was absolutely worth it. Every night at around 9:30 pm, we enjoyed a beautiful 10-minute fireworks show right in front of our balcony. Such a wonderful experience!

⭐⭐⭐⭐☆ (4/5) I recently stayed at Mövenpick Villas and, overall, had a pleasant experience. The property itself is beautiful, well-maintained, and offers a relaxing atmosphere that’s perfect for a getaway. The villa was spacious, spotless, and very comfortable. The bed and pillows were excellent, making it easy to get a good night’s sleep after a day of exploring. The resort amenities were also impressive, and one of the highlights of the stay was definitely the chocolate buffet—a signature Mövenpick experience that didn’t disappoint. During my stay, the water heater in the villa malfunctioned. I contacted the concierge through the app, and to their credit, the maintenance team responded promptly and resolved the issue quickly. That level of efficiency was much appreciated. Unfortunately, there were a couple of service-related experiences that prevented this from being a five-star stay. The biggest disappointment was that one of my perfume bottles was accidentally broken during housekeeping. While I understand that accidents can happen, what mattered more was how the situation was handled. After reporting it to the concierge, I was simply informed that they would need to investigate the matter, which could take quite some time. There was no immediate apology or any form of service recovery offered during my stay. Even if the investigation was necessary, a sincere apology and some acknowledgment of the inconvenience would have gone a long way in showing that guest concerns are taken seriously. Another area that could be improved is the buggy service. Communication is primarily done through the resort’s app, which generally works well. However, on the morning of checkout, we requested a buggy to bring us to the lobby. After waiting more than 15 minutes without any update, we eventually decided to walk ourselves while dragging our luggage all the way to the reception. It wasn’t the ideal way to end an otherwise relaxing holiday. Overall, Mövenpick Villas has a lot going for it. The beautiful surroundings, clean and comfortable villas, excellent amenities, delicious chocolate buffet, and responsive maintenance team made for an enjoyable stay. With more proactive service recovery when issues arise and a more reliable buggy service, I believe the guest experience could be elevated significantly. I would still recommend Mövenpick Villas for anyone looking for a relaxing escape, and I hope the resort continues to refine its guest service to match the high standard of its facilities.

This has to be one of the best—if not the best—resorts we’ve ever stayed at. The service was exceptional from start to finish, and the buffet breakfast was absolutely top-notch. We did have a small issue with the air conditioner, but the team resolved it promptly and even gave us complimentary drink vouchers as a thoughtful gesture. That level of customer service really stood out. Highly recommend this resort, and we would happily stay here again!

Жили две ночи. В целом неплохой отель, но есть нюансы, о которых формально предупреждают письмом. Но ремонт за стенкой начиная с 7 утра это как-то слишком. Приветливая девушка на ресепшен.

Close the the airport. Only 10 mins by grab. At the arrival we were well welcomed and check in was fast. Room was clean with 20l water bottle which was great. Large gardens with clean swimming pool. Breakfast was nice but more like 4* hotel. I do not recommend their restaurants!!!

Прекрасное тихо, уютное и очень зелёное место. Встретили, привезли до виллы. Все было чисто, красиво, уютно. Есть нюансы, количество открытых спален зависит от количества заявленных людей. Это странно. Просто уточняйте этот момент. Белье роскошное, полотенца свежие. Вид шикарный. Тишина вокруг. Пожалуйста, покупайте новые губки для посуды для новых жильцов. Я думаю Вам это не накладно, а впечатление будет лучше

Good to all travelers! We stayed at this villa as a family. We liked the villa very much, we rate it 10/10. The house's design is thoughtful. The rooms are well thought out and well equipped. The bathrooms are very nice. The landscaping with tropical trees and flowers is great. Bougainvillea is great. The night lighting of the villa is very impressive. Every three days there is a complete cleaning and replacement of all towels. The linen is new, dry and spotlessly white. There is a washing machine. It helped a lot with rinsing beach clothes, T-shirts, and beach towels. Everything was dry in the morning. The kitchen is equipped with everything you need, but I would advise the manager to change one of the pans, add 8 earthenware cups instead of plastic ones and 10 pieces of small teaspoons and add 8 large plates for the main course. In this case, there will be nothing to complain about. Our extended family was comfortable staying in this villa. Everything is completely consistent with the description. The location is in a quiet location in the complex of the same Sun Tropical Village villas. Security with a barrier around the perimeter, video cameras and more. Everything is great, but take into account one very important point. This is a problem common to the entire island of Phu Quoc. The island is preparing to host a major economic summit in 2027. The whole island is one big construction and reconstruction project. And not all the villas in this complex are ready for operation. At the moment, only 30% are involved. The rest are being put into operation very quickly. With us, one of the neighboring villas was fully equipped by about 40 workers, from concrete to complete furniture and landscaping in 12 days. The pace is impressive. So, if your villa is nearby, then you will have noise problems. I talked to one of these residents, who complained that he had a villa for rent for a month, and nearby repairs. Fortunately, during our stay with Evelyn, preparatory work was just beginning. Tips for nearby restaurants - Chinese Fu Lu Kang (excellent work by a professional chef, instant service, full Chinese menu, except for Peking duck, we recommend absolutely everything). Grill Station is a decent menu when you want to switch from Vietnamese cuisine. Com Nha Vietnamese Cuisine is the latest restaurant on the way to the beach. Very affordable prices and excellent food quality. Better than on the beach - Draft Beer Bai Khem. We used the last one when we were at the beach all day. I recommend all the listed restaurants. KingKong has the best currency exchange, while Khem has a 1% worse exchange rate. If you skip the transport to KingKong, then the course is the same. The general advice on Khem's vacation location is if finances allow, then Premier Residence, New Wolrd, JW Marriott. That is, the territories that were closed and completed for reconstruction with half board. The latter is important because Vietnamese cuisine is sparse and monotonous. At the same time, you are guaranteed that you do not have large-scale repairs with the demolition of floors behind your wall. We recommend the Shop-center and farm of sea and river pearls - Ngoc Hien Pearl Farm. You can even book a transfer from the hotel if you really intend to buy something. Service: very good. Concierge is a very polite and helpful employee. Our respect. Rooms: perfect Two bicycles in free use. The manager needs to fix the seat on one of the bicycles and lubricate the chains. Internet - WIFI is fast without freezes. I recommend this villa for 10/10, but I advise you to check about possible repairs before renting.

Хорошо, уютно. Много зелени. Неплохие завтраки. Чистый бассейн.