Hotel berhampiran Menara Thap Rua, Hanoi

Don’t waste your time looking anywhere else in Hanoi—just book Classyc! My husband and I travel quite frequently, and we can confidently say this was one of the best hotel experiences we’ve ever had. From start to finish, every detail felt thoughtful, warm, and genuinely exceptional. We initially booked the Grand Suite for 3 days and 2 nights before heading off on a Ha Long Bay cruise, then returned to Classyc for the remainder of our stay. From the moment we arrived, we were welcomed with cold towels, welcome drinks, and snacks—such a refreshing and thoughtful touch after traveling. The service throughout our stay was impeccable. The staff were incredibly kind and attentive, always going above and beyond. Arthur personally escorted us to our room and even checked in with us later that evening via message to ensure everything was perfect. We were also welcomed with chocolates in the room, which made the experience feel even more personal. It’s the little touches that truly set this hotel apart. We received complimentary wine vouchers, spa discounts, and consistently warm, attentive service at every interaction. When we returned from Ha Long Bay, it genuinely felt like we were coming home. Walking into our new room to find a heart-shaped chocolate mousse cake and a handwritten welcome-back note from the team was such a thoughtful and memorable surprise There was also a moment that really reflected the hotel’s integrity and commitment to guest satisfaction. We had booked a signature spa package, not realizing it wasn’t included in the 20% discount promotion. While we didn’t raise any concerns, the staff proactively followed up the next day at breakfast, apologized for the confusion, and extended the discount to us anyway. We were genuinely touched by this gesture—it spoke volumes about how much they care about their guests’ experience. On our final day, we had some time to spare before our flight. After exploring the city, we returned to the hotel and the staff kindly offered us access to the spa facilities so we could freshen up before heading to the airport—an incredibly thoughtful and appreciated gesture. They also arranged a luxury transfer for us, complete with comfortable seats and even a massage function, which made the journey that much more enjoyable! As we were leaving, one of the staff members surprised us with a beautiful ceramic wind chime symbolizing positive energy and good luck. It was such a meaningful and heartfelt farewell, and a perfect end to an already unforgettable stay. A few additional highlights worth mentioning: - A great breakfast spread with plenty of variety - A lovely rooftop pool area to unwind - Reno Bar downstairs, which became one of our favorite spots in Hanoi—fantastic cocktails, delicious bar snacks, a cool retro vibe, and great music. During our visit with some friends they even surprised us with a complimentary tray of shots! Classyc is more than just a hotel—it’s an experience defined by genuine hospitality, attention to detail, and heartfelt service. We’re already looking forward to our next trip to Hanoi, just so we can stay here again!

GREAT is underrating, for the service, dining to resting experience, Solis Hanoi deserves full 5star rating !! from the second you drop off from taxi, your luggages are taken care of, not to worry cos they all converse in english fluently, the main lobby is cozy and welcoming, AC works so well that you'll forget about the outdoor 39C warmth ! refreshment drinks and towels served, we were pampered !! kudos to reception counter staffs Andy and Quan, for making check in experience so easy and smooth, literally, we asked them all sorts of recommendations -from dinner, coffee, snacks to gift shops ^^ thank you! the last but not least, special thanks to the most steady, kind and attentive concierge team Johnson, for handling our luggage storage with so much patience (imagine 4 gurls taking in and out stuffs from their luggages), giving us the refreshment drinks even before our check in time, set us at ease at the rear lounge until our Sapa bus pick up at 10pm, we are blessed !! thank you to the ladies squad at the dining area, foods spread was beyond words, my super picky niece was eating well, the coffee, fresh fruits, yoghurt, porridge, bread, salads, omelette station, nuts and cereals, rice, noodles, everything was amazing !! to the extend that we were waiting for breakfast time every morning ^^ the bed and pillow was also top notch, we all slept soooo well, wooohhh !! We hope to come back again sooonnn to Solis ^^ thank you so so much !

Kemudahan perkhidmatan lokasi semuanya bagus. Secara khususnya, nampaknya tukang cuci telah dididik untuk memerhatikan kebersihan. Perkhidmatan pembersihan di Bufet Sarapan Lotte Hanoi ada di sini. hanya satu. Apa yang berbeza dengan Lotte Hotel ialah bau air. Ini adalah masalah seluruh Hanoi. Bau air ini, yang menjadi kebiasaan warga Hanoi, adalah masalah kualiti air yang tercemar kerana bekalan air dan pembetungan yang kotor. Ia juga merupakan masalah perubahan iklim di Hanoi, di mana pengurusan air ribut menjadi mustahil, dan ia juga merupakan masalah di New York. Kaedahnya adalah dengan memasang penapis pada tangki air atas bumbung, meneutralkannya, dan membersihkannya seperti Lotte Hotel sebelum menggunakannya. Terdapat pengalaman baru di setiap sudut. Saya kepada dunia Saya membuka dan melihat kolam renang kejiranan, gelanggang bola tampar kejiranan, padang bola sepak kejiranan, dan padang bola tampar jokgu kejiranan yang boleh dipersembahkan sebagai alternatif kepada masalah kecergasan. 30-an, 40-an, 50-an, 60-an adalah campuran sosial yang sesuai dengan semua peringkat umur. Lambang bandar lestari masa depan ditemui di sini. Jika anda ingin mencari (Bandar Masa Depan) bersama-sama, sila hubungi kami. *********************, *****************

Cách hồ hoàng kiếm khoảng 10p xe máy, gần khách sạn nhiều quán cà phê và quán ăn nhật. Nhân viên thân thiện, nhiệt tình. Phòng sạch sẽ, gọn gàng. Wifi phòng mình yếu, load rất chậm, với 4g cũng bị yếu. Chỉ tiếc wifi yếu. Phòng tắm nước mạnh, mau nóng. Khá tuyệt nhưng bị 1 điểm cái thoát nước sàn lại ở phía bên ngoài cách chỗ tắm xa nên mỗi lần tắm dễ bị tràn nước ra sàn ngoài. Bù lại thuận tiện đi lại và được chào đón thân thiện và ăn sáng ngon nên ok ạ.

OMG, i feel like this hotel is the best hotel I have ever stayed so far. I need to shout out to especially the staff, omg, they are so friendly and the best. They can speak proper English and very helpful. They are just one text or call away whenever you need help. My family and I stayed at this hotel for a few nights at the family room. The room is a bit smaller than I expected but it is very clean and has all the necessary things for your trip. The brekfast is nice as well. I am personally grateful to Jimmy, Tam and John for all the help. When I come back to Hanoi, this is gonna be the place I will be staying again.

Fantastic location to explore Hanoi’s famous train street and old town and local surrounding area from fruit stores to busy streets unfortunately didn’t get pictures of the room but they were very clean and spacious. Excellent customer service when helping us with grab taxis and locating a missing item we had left in a grab! Highly recommend for their service. Easy to get a trip to ha long bay from this hotel .

Stayed at Hoa Hoang Hotel for 3 weeks. Service: 1. The front desk receptionist, Nga, is helpful, patient, and polite. She is always cheerful and attentive, even while handling calls and assisting other guests. She addressed my concerns clearly, answered all my questions, and is very pleasant to communicate with. 2. Breakfast buffet: staff is always on their feet. I see there’s two main servers, sometimes a third one. They’re very focused but it’s also because they have a lot of tasks - prep, cook, clean, replenish and clear all the dining tables. The tables are not always wiped down, but if you ask, they will address it immediately. Two weeks in, they hired a fourth server which was nice because tables were cleared and cleaned faster. There were a variety of food options with a few soup dishes that rotated each day. They serve mainly carbs and didn’t have many vegetarian options and not a lot of protein in general. They had breakfast chits that we would have to collect from the front desk each day and hand-in to the breakfast staff, they’re very on top of collecting the chits. 3. Room service: We never ordered food to the room. For a few nights, we did order dinner (rice, meat and a veggie dish). They can make anything you ask for either for lunch or dinner. If you don’t feel like going out, their cooking is quite tasty. We’d asked for new towels daily, our 2 water bottles, toilet paper and to empty our garage. We would ask to change or bedding every few days. 4. Rooms 614/615: 614 is the superior twin room and 615 is the superior queen room. My mom stayed in room 614 and my husband stayed in room 615 while I went back and forth. Furniture and flooring was exactly like in the photo online. Both rooms had working air conditioner and a ceiling fan and working mini fridge. TV in the rooms were not a SMART TV but we didn’t mind. The room cost the same although I don’t think room 615 is as nice as 614 since the washroom in 615 felt a bit older (the trimming had more mold and ceiling height was low). My husband who is 5 feet 8 inches (172 cm) would need to bow down to wash his head. Toilets flushed well in both rooms and water pressure was strong. There were tiny ants in both washroom floors and counters but it is Vietnam, we accepted it. Since it was not filled with them, it was not a concern. Beddings and towels are OKAY (meaning it was a pass for us) Some had light stains and tiny rips but it didn’t feel disgusting. 5. Cost: It was about $36 CAD after fees and taxes for each room, I booked a few nights online and a few nights in person which worked out to be around the same price after the conversion. Depending on the website promo, you may be able to get a better price per night online. 6. Location: calling for a taxi, grab, xanh sm takes a tiny bit of time because they’re on a one way street. But it’s walking distance to a park which is great! Overall rating 3.7, I would say it is like a Best Western hotels/suites in Canada. Service and staff 4 star, building and rooms 3.5 star. According to google, they are a 3 star hotel and I would agree. I would recommend a couple and family to stay. And I would return.

I’ve chosen this place because it was close to the airport. The first thing is I assumed that because it’s close it’ll be really easy to get there after arrival, but actually taxi drivers don’t want to go there because for them is better to get more money from the trip to the city center then driving you for five min to this hotel. Then after finally arriving the staff that will meet you won’t have any hint of a smile on their face and will treat you like you’ve pissed them off only with your disturbance of their peace, the morning shift by the way was exactly the same. The room itself was ok, just as I assumed by the pictures but with the closer look you can see that lots of breakage and damaged stuff in the room

The location of Victor Metropolis Hotel was indeed convenient. The reception staff was also very friendly and helpful. They were very well-mannered and would offer assistance whenever required. The hotel is around 9 storeys high, with a roof top bar at the 10th floor. The room is relatively small, especially the toilet, with a bathtub shower area (that can make it very slippery to go in and out for kids/older folks). Sufficient amenities (such as soap/tooth brush) etc were provided, but be prepared that the quality might not be the best. Also, do note that there isn’t a lot of socket plugs available for charging. You have to unplug either a bedside lamp or another appliances to charge your own device. Overall experience was alright for the price offered!

What a perfect little place to stay if you have a late arriving flight or a very early morning one. I found the staff here extremely friendly and they used Google translate to communicate. The room was immaculate and offered fantastic value. They offer breakfast at an additional charge , very reasonable and their iced coffee is superb, highly recommend. An ideal place to stay for a night.