Hotel berhampiran Makam Tu Duc, Hue

The hotel is not in the city centre, but that's why we choose it ..... for the tranquility and the quite environment. The establishment is impeccable, we pay around HK$8xx, and have to admit this is very good value (even considering not much facilities). The restaurant team are awesome, very attentive, eagar to assist in a warm and welcoming manner. We went for breadfast daily, and from the second day, they remember our breakfast drink! The spa, much room for improvement...... considering the price, really would not expect ”smelly” bath robe (the price is around 2 to 3 times the price one pay at a spa parlour locally). During my stay, the hotel is under a planned renovation construction (we were told) - work is going on even over the weekends, that was very unfortunate. Especially we are looking for a quite hotel! I really think they should state at the booking portal and let people know! The most disappointing part is, the reception team were recommending car service to us (for our return trip to Danang). The original price quote was US$92. We booked. On the departure day, we were asked to pay, the bill was shown in VND (local currency) and I noticed there are service charge and tax applied. So I ask if the US$92 included the service charge and tax. The reception gentleman was slight agitated and say something like ”every body knows service charge and tax are applied to bills in Vietnam”. We were then checking the bill and tried to figure out if the US$92 were inclusive of the service charge and tax. While we were doing that, the reception gentleman told us, yes, the US$92 were already including the the service charge and tax. We were a bit itimidated then, and not wanting to further ruin our holiday mood, so we paid and leave. The car trip was very pleasant and the driver was very polite and attentive. When we are home, we check the bill again, and find out, we paid around US$112 for the trip. (ie, the originally quote price US$92 is not inclusive of service and tax. More so, the reception gentleman that explained the price to us, was either uncompetent or dishonest!

⭐️⭐️⭐️⭐️⭐️ Exceptional Stay with Outstanding Hospitality ⭐️⭐️⭐️⭐️⭐️ My stay at Scarlett Boutique Hotel, Hue was absolutely wonderful and truly exceeded all expectations. From the moment I arrived, I was warmly welcomed by the incredibly friendly, professional, and attentive staff, who made me feel at home immediately. The accommodation was spotless, elegant, and very comfortable. The room was beautifully designed with great attention to detail, offering a peaceful and relaxing atmosphere after a long day of sightseeing. Everything was well-maintained, and the bed was extremely comfortable. What truly sets this hotel apart is the exceptional service and genuine hospitality. The staff went above and beyond to assist with transportation arrangements, local recommendations, and every request I had — always with a smile and sincere kindness. Their helpfulness made my trip in Hue smooth, stress-free, and truly memorable. If you are looking for a hotel with excellent accommodation, outstanding service, and truly warm-hearted staff, I highly recommend Scarlett Boutique Hotel. I will definitely choose this hotel again when I return to Hue. With heartfelt thanks to the entire team, and special recognition to Ryan and Linda, for their outstanding hospitality and for delivering such an exceptional and memorable stay.

I was treated like royalty from the moment I arrived for my 4 night stay. Requested a much earlier check in with no problem & no extra cost. Was offered a free upgrade to an incredible much larger apartment with a balcony overlooking the lagoon. Very comfortable bed & pillows. The housekeeping staff cleaned every day & left fresh water & fruit. The breakfast selection is huge with an 'egg station' to have your eggs cooked just how you like. I ordered dinner to my room in the evening & the food & service was impeccable. The free Yoga & Tai Chi Classes are an extra bonus & I got the chance to kayak on the Lagoon for 2 hours which is also free. If I needed help with anything I just had to message & was replied to immediately. I also requested a later check out & that was done with no problem. The staff here are absolutely wonderful, if only all hotel staff were like this! The only flaw at the Resort is the Bird Room. I didn't know birds would be in cages & unable to fly properly. This was upsetting & I can imagine may put some people off from booking. It doesn't make sense to cage birds when you are surrounded by them at the Resort. Apart from that aspect I have thoroughly enjoyed my stay & thank everyone who made it such a memorable experience.

Our experience at the hotel was more than we possibly could have expected before coming. First of all, the territory surrounded by the beautiful rice paddies is something absolutely unique. Garden, pool, a small lake, an artificial waterfall, lots of colourful fishes - it’s was so enjoyable to take a rest closer to nature from the hustle and bustle of the city. The other thing is the people: the hotel staff is simply excellent. Everyone we interacted with was willing to help and do their best to make us feel comfortable. It's difficult to single out anyone, as a great vacation is a team effort. Many thanks for our wonderful vacation!

Good value for money. The location is convenient enough that you are not far away from attractions, restaurants and cafes. There are water dispensers on each floor that you can easily fill up your water bottles during the day. Staff are so friendly and kind, they always great you with smiles. The only thing we found a bit unpleasant is they seem to offer swimming trainings to non-hotel guests during the day every day? Whether we were there early in the morning or late at night, there were kids having swimming trainings with a coach.

Really Elegant hotel 🏨 I was no windows in my room but was happy to have library 📚 and amazing pictures on the wall I’m enjoying breakfast 🧇 And amazing nice stay and good people who work here! Good luck 🤞

The room had mold on the ceiling and the walls were filthy stained. Turned the ac on to 16 celcius and was barely cold, opened the filter and saw that it was thick with dust and had no been cleaned in years. If they could just take the time to clean the room up a little it would be a very nice stay.

I had a wonderful stay at this hotel. The location is perfect, situated right in the heart of the city and close to many local attractions. My room was exceptionally clean, spacious, and offered a stunning view from the window. The bed was incredibly comfortable, ensuring a great night's sleep. What truly stood out, however, was the staff. They were extremely welcoming, polite, and always ready to help with a smile. The breakfast buffet also had a wide variety of delicious options. I highly recommend this hotel to anyone and will definitely come back!

We stayed just one night in Hue. The hotel was fantastic, with a really nice swimming pool. Very clean and tidy rooms and excellent breakfast. I really recommend the hotel. Also they have nice restaurant just next to the hotel if you are looking for good Vietnamese food. Extra point: I forgot some stuff in the hotel and they managed to send it to me from Hue to Da Nang in less than 24h. This is not related to the hotel accommodations, but I really appreciate what they did.

The hotel is value for money. Location is good which near to a river at the back of the hotel. The hotel provide us the room with a big window which have a river view. Easy to locate for food and coffee, all shops are within 5 to 10 minutes walk from the hotel. The hotel not located at the main road, it is less noise during the night. The popular Hue walking street is only 10 minutes from the hotel. Popular restaurant is just about 15-20 minutes walk from the hotel. The staff and friendly and helpful, they help us to book the limo from Hue to Hoi An, and always follow up when the limo come late to hotel to pick us up. Highly recommended if you just want to spend decently on stay but intend to spend more on food instead.