Hotel berhampiran Viviani Reserve, Melbourne

Great location for shopping and eating out. Stayed overnight for a gymnastics competition. Got some shopping in and only 5 mins away from gymnastics centre. Staff were friendly and helpful. Rooms was clean, shower was spacious and hot with good pressure bed was very comfortable

The Sebel Ringwood has so many good points. It’s close to transport, shops and restaurants. It offers full king-size beds, and a large bathroom with a night-light. It’s set up for modern travel – we were able to charge all our devices at once from the numerous power points and USB plugs. The staff are overall very professional. So we will definitely stay at the Sebel again. The one downside was breakfast. We had to make an early start, so we were pleased to see that breakfast starts at 6 am on a weekday. It didn’t work as planned. There’s no buffet, we ordered cooked meals. There was only one cook, he hadn’t prepared in advance, so he ambled in and out of the storeroom getting ingredients, and our breakfasts arrived close to 6:30. My portion turned out to be very small, so I went looking for fruit. There’s none! No fruit salad, no bowl of bananas and oranges, nothing! So I left the hotel hungry. Because breakfast had taken so long, we had to rush to brush our teeth, do a final pack, and hurry to catch our train. I would much prefer what I’ve seen in other hotels of the same standard, where there’s a buffet plus a cook who makes to order dishes like omelettes, scrambled eggs, or full English. Before I forget, breakfast at the Sebel included freshly squeezed orange juice and coffee from an espresso machine, which were both very good.

My stay was very relaxing, the complex was very busy with the restaurant and event room filled my room was very quiet. Bathroom very clean and adequate, heating and cooling easy to adjust to your liking.. Only 1 thing , the coffee and tea supply is very limited in the room, but otherwise service and admission was friendly ,professional and pleasant.

The staff were lovely, friendly and welcoming. You felt like you were family. The rooms were upstairs and quite secure, my only complaint is the stairs, of which there are a few, which meant carting luggage up and down the stairs. Probably not really suitable for older people,or,people with bad knees. The rooms were clean and modern , the freeway was 1 minute away and you couldn’t hear any noise. Buffet was yummy. Would definitely recommend for short term stays. Thanks guys enjoyed our time there.

Good and thanks

My elderly husband was ‘lost’ and looking for somewhere to stay late Saturday evening ( we live in the country) , I found Knox International Hotel and Apartments online and rang them seeing if they could help, they went out of their way to talk to him on the phone and help him with directions. He stayed in a small apartment and was extremely happy with the comfort and cleanliness, the girl on duty ( Tammy was her name I think) was so understanding. It was a great outcome and we plan to both stay there later in the year.

We recently stayed here for 4 nights and for the price that you pay isn't the service that you receive. It all started when we tried to find our room after it wasn't explained to us how the ”buildings” work. As we tried to get back into the reception area, we found ourselves in the fire escape as our tag for the escalator didn't work in that area. We finally got ourselves into the room to find it not so clean. On a day trip to Healesville and surrounding area's we were responsible and left the car at an establishment for the night and got an Uber. It wasn't until we needed the room keys and discovered we left the keys in our car. Unfortunately, this ”Hotel” only has 1 set of keys. We called reception (as no one mans this at all) and we were given the incorrect room key as a spare. Another phone call has us sorted for the key only (no more tags for the security access to the doors and escalator). Prior to this the manager stated he would be home when we get home from dinner to let us in. We rang and rang and rang (14 times in total) no answer. We messaged through Facebook and tried every alternate. Still to date no answer. Yes, we made it difficult for ourselves with leaving the keys in the car however what a * show it is to get access without it. The reception line was call forwarded onto the managers mobile phone which was turned off. The rooms don't get serviced (Please make up my room) daily, not enough soap etc left for the length of our stay. Never again!!

Great customer service. Room was neat and amenities were really good.

Stayed here for a business trip. Has been a great place to stay, nice English/European traditional decor and furniture, very clean room near to everything. Room has all the amenities: iron, ironing board, hair dryer, lots of towels, chairs, table, desk, arm chair, comfortable bedding and pillows, air conditioning, free wifi. Function rooms look great. Near shopping centres and restaurants