Hotel Mountain view di Nikko

really amazing service especially the onsen the adult food. rooms are a little outdated. It did catch us off guard as it was about 1000 USD for two nights for the 3 kids and their meals were like pasta and fries. I am not sure we would have spend this money staying with kids. Better suited for adults or if money really isn't an issue spending already so much at the hotel.

Nestled along the shores of Lake Chuzenji, some rooms offer breathtaking views of the lake and the majestic Mount Nantai. The Japanese-style rooms are spacious, featuring tatami flooring, scenic areas, and comfortable beds, perfect for enjoying the beautiful autumn leaves! A special thanks to the two staff members, Lisz and Yuka, for their excellent service and fluent English in introducing each dish. They were truly professional!

酒店沒有太大問題很傳統的日式旅館，服務沒有話説的。大堂提供的免費酒水飲料小食，足夠吃飽。唯一烏龍的地址定位問題，根據地址導航到是另外一個酒店，差一點沒有地方住。圖片是二家酒店的距離，實際這家地址應該是温泉大原1057，不是温泉大原1060，希望和店家再核實一下。

挺有特色的温泉酒店。訂的房間是和室，純榻榻米，房間內沒有浴室，這點請特別注意。洗澡要去酒店單獨一棟温泉浴場，日式傳統那種，分男女，脱光沖洗乾淨才能進入温泉。體感見仁見智，日本人很喜歡，呵呵 酒店包早餐和晚餐，質量意外的高，而且每天的菜單都不同，挺驚喜的。 服務不用説，日式貼心，員工英語也還行，交流沒問題。 總而言之挺有特色的酒店，還是值得體驗一把

I really enjoyed my 2-night stay in the dorm room here! I loved crossing the street and having views of Lake Chuzenji and the lakeshore promenade and being within close walking distance of the Shinto shrine where the Mt Nantai hike begins and about a 15-20 min walk of Kegon Falls. There aren’t many restaurant options in Oku Nikko, but I did manage to have dinner at Masuya and Pension Friendly which were very close to the hotel. More places are open for lunch but some are closed on certain days. I didn’t get the breakfast or dinner package because it seemed a little overpriced. But the à la carte dishes of pasta were reasonably priced at 1,500 a plate. There’s a lounge on the third floor that’s open from 6-9 am and from 3-10 pm where you can get coffee and a wide selection of teas (including herbal ones) and in the evening, there’s also juice and sangria. The onsen facilities are quite nice but the outdoor space is not as big as I thought from the photos. The outdoor bath water temperature was also much hotter the first night compared to the second, not sure why. Overall, great value for the facilities. There’s even coin laundry machines on the second floor and a common space for eating your own food equipped with a microwave and hot water dispenser. I also appreciated the free shuttle service from Tobu Nikko station. It runs only once a day, but the timing worked well for me. l was picked up at 3 pm to go to the hotel and then we left at 11:10 am (checkout is at 10 am but there’s luggage storage available). You do have to contact the hotel to reserve ahead of time because space can be limited (I emailed them). Although there isn’t really a reception, there’s usually some staff around and each person was very friendly! Momo was especially kind and helpful! I’d definitely recommend this hotel because it’s affordable and perfect for visiting Kegon Falls, Lake Chuzenji and Ryuzu falls. I took the short bus ride to Ryuzu falls and hiked from there to Yudaki Cascades and walked around Lake Yunoko. For more information on hiking and sightseeing, the visitor information centre was handy and had lots of maps. I bought a bear bell there for my hiking.

The exterior of the hotel is pretty, but the interior of the hotel is dated and needs a bit of updating. There were parts of the hotel that were completely shut down (maybe there are saving up enough money to one day renovate). However the facilities and rooms are well maintained and the onsens are beautiful and peaceful. There are 2 main onsens, that are separated by men and women. Each day the onsens are switched, in the morning you will go to one, and in the evening before dinner you can experience the other onsen. Onsite there is a really nice restaurant and gift shop that featured local products at reasonable prices. There is a 24 hour coffee/tea station that is free to use. It's a short 10 minute walk from Kinugawa Onsen Station. When you arrive they provide you a yukata to wear while you are staying at the hotel. The rooms are spacious with options for a western bed or japanese style (sleeping on the floor). We opted for the western bed to be higher off the ground as we thought it would be colder to sleep on the ground. Although the rooms are very well heated and was a bit too warm, that we needed to open the window to cool the room down. The rooms have nice views of the countryside. They provide a pitcher of ice water in the room and you can go to the front desk to refill with ice if more is needed. The bathroom is quite large and has both a shower and toilet in a separate room of the bathroom; although we mostly bathed in the onsen. There is a 7-eleven nearby that was open 24 hours, but otherwise there isn't much else around the hotel. Also the town of Kinugawa Onsen closes quite early, around 8pm it's quite deserted. We were there at the end of November 2024, and it seemed that the hotel was mostly unoccupied, so we felt like we had the place to ourselves. It was a very nice one night stay.

It’s our first time visiting Nikko. The hotel is quite a distance from Nikko station so walking is not an option (take bus 2A/2C) and stop at stop number 11. Then, walk 5mins upslope to the hotel. The friendly receptionist spoke basic english. There were 2 smoking booths at floor 3&4. The onsen(both indoor and outdoor) was a nice experience. As there were few guest, I had the whole onsen all to myself. There was also 2 private onsens which you can book for 2000yen. Amenities were stocked up and I was impressed! Meals were included in the price, and dinner was an experience. Everything closes early here in winter. We were allowed check in at 11am, and proceeded to Kanaya Hotel (500yen) and to Toshogu Shrine (1600yen). We walked around the picturesque town with so many beautiful photo spots! If you’re catching the first train out of Nikko (7:37am), do note there is NO taxi service & breakfast starts at 730am so we had to forfeit breakfast. You have to walk out to the bus stop which comes earliest at 7:02am. Overall, a good first experience in a ryokan.

I don’t understand why someone would leave a negative review due to their own negligence. Trip.com clearly mentioned the additional 300-yen tax (I assume this is the onsen tax) per person, yet they still claimed they were “scammed.” My overall experience at Hotel Euro City was wonderful. The staff were extremely nice and helpful, and the shuttle bus service was amazing. If you want to get to the hotel easily, check the shuttle schedule on the hotel’s homepage so you don’t have to walk from the station. They run it every day at 9:00, 9:30, 10:00, 15:15, 16:15, 17:15, and 18:15 from “Nikko Station Hotel Classic,” right next to JR Nikko Station. The room was spacious and comfortable, and the onsen in the backyard was great. It’s true that the room had a mild smell, but I assume it was due to recent pest control (it smelled like pesticide). Just open the windows for a while and it goes away. Breakfast was okay—not as fancy as in the advertisements, maybe because it wasn’t peak season. Overall, I think this is a very good choice, especially if you’re traveling with family. 自分の不注意が原因なのに、なぜ悪いレビューを書くのか理解できません。Trip.com にはきちんと「1人あたり300円の追加税金（おそらく入湯税）」と明記されているのに、それでも「だまされた」と書く人がいます。 私のホテル・ユーロシティでの滞在はとても快適でした。スタッフの皆さんはとても親切で、シャトルバスのサービスも素晴らしかったです。駅から歩きたくない場合は、ホテルのホームページでシャトルバスの時刻を確認すると良いと思います。毎日、JR日光駅のすぐ隣にある「日光ステーションホテルクラシック」から 9:00／9:30／10:00／15:15／16:15／17:15／18:15 に運行しています。 部屋は広くて快適で、裏庭にある温泉もとても良かったです。確かに部屋には少し匂いがありましたが、おそらく害虫駆除をした後の匂い（殺虫剤のような匂い）だと思います。窓を開けてしばらく換気すればなくなります。 朝食は普通で、広告ほど豪華ではありませんでしたが、ハイシーズンではなかったためかもしれません。全体的に、特に家族連れの方にはとても良い選択だと思います。

The hotel overall is great for the price paid, and service was excellent especially from the Vietnamese girl at the front desk who speaks English AND Japanese fluently. Even Japanese guests thought she was Jap. Haha. However, the company could do with hiring a bit more staff as there are things that need a bit more attention and some repairs needed in the room. That being said, the rooms are huge! The outdoor onsen was also colder than expected (although this is explained during check in) and is best in the morning.

朝/夕食のバイキングは種類も多く、値段以上に豪華なステーキ、刺身、イクラ等は質が良いものが提供されており、とても良かった。 温泉の設備やホテルの設備はフロント以外がとても古く、温泉のシャワーは水圧が異常に弱い。 温泉の温度も入浴の時間帯によって、温水プールのような温度の時や、熱くて入れない程のこともある。 ただし、値段から考えると十分満足出来る内容であり、鬼怒川/日光エリアや、那須までのアクセスも良く、コストパフォーマンスを求めるならとても良いホテルかと思う。