Hotel 4 bintang Nara yang Popular

Very nice hotel，but service is not OK. Maybe I should say”bad”. We booked 1 room with 3 beds for 3 people, due to the booking system could input only 2 names, we have 1 person’s name missing. The 2 ladies in the front desk of the hotel told that we need to pay extra JPN 3900 for the additional bed. Or, we could only have 2 beds for 3 people. I said no, because it’s included in the room charge, we paid already. The ladies have no will to help us to solve the problem, but very interested in charging more. Try to imagine, will 2 people book 3 beds room for 2 beds? why don’t people book a same type standard room to save some money? Please contact with your agent to fix your booking system. Finally a gentleman of the hotel helped to negotiate,and we could live here. The room is really nice and clean. But the service is the worst I’ve ever seen in Japan.

We wanted to have a very Japanese experience while in Nara and booked one of their Japanese style rooms. Very nice room that was very clean and comfortable. They provide you with traditional Japanese robes to wear while you are in the hotel. Many people wear these to dinner/breakfast or just walking around the hotel. When we went out to dinner they came and transformed our room for sleeping by placing out the futon mats and pillows. Very nice to come back after dinner and have your room ready. They have an Onsen on site that you can use - one for women and one for men. This was very enjoyable after a long day hiking and hangin out with the deer.

I stayed at this hotel for two nights and loved it. The staff was very nice and check in/out was simple. The hotel had a lot of traditional aspects to it and I loved the room. The room was traditional and modern and had all the needed amenities. The hotel is right by the station and a short walk from Nara Park and the downtown area. I would definitely stay here again.

Room was small probably because of the extra sofa bed but it was very convenient and clean. Great location. Close to Nara park and the station. The restaurant is also very nice.

JR나라역과 나라여행의 핵심인 도다이지와는 위치가 상당히 멀지만 긴데쓰철도 신오미야역이 도보 10분거리에 있고 헤이조궁 역사공원과는 가까움. 자전거도 대여해주지만 유료이며 전기자전거는 없음. 스파대욕장에서 온천가능. 조식이 괜찮게 나오고 로비가 넓고 쾌적하며 직원들이 친절함. 다만 아쉬운건 객실 청소에 좀 더 신경써주세요

Fantastic Hotel with a perfectly convenient location. The only thing is the bad attitude of a female manager at the front desk. We asked for more bottled water, but she refused. Refusing is OK, but she thought we didn't understand Japanese and said some bad words to us. Unfortunately, we are just not fluent in Japanese, but we can totally understand what she was saying. A pathetic woman manager ruined other staff's good service and hard work.

This is the first hotel I left before my stay was over literally in decades - and as it was a no-frills booking, of course no money back. The location isn't half as good as people in the reviews make it out to be; it's a big mass hotel with a Japanese theme only; it's two stars at best (here three; the booking website gave four). The real problem was the rundown, smelly, not deeply cleaned room, and I get - and chose - the Japanese style, but that doesn't mean you won't have any English information at all, nor functionable electricity plugs, and normally if you need to lie down and rest, a futon bed will be made up for you. When arriving, the staff member showing me the room couldn't open the door for five minutes because of the lock, and that stayed symbolical. As the worst was the unfriendly (male) reception staff, the lowest level of hospitality ever, unprofessional to the max - I think they didn't try to accommodate me (literally and figuratively) as they thought if I'd leave they'd keep the money but could rerent the room, as there was some festival in town. Never looking for solutions, always thinking from convenience from their side - from useless waiting to always having better things to do to talk to guests to not even trying to help in any way to create a nice stay. It's rare in Japan that people with an unhospitable attitude work in hospitality. I'm usually neither grouchy nor unduly demanding, as my long track record of tripadvisor reviews shows - this was really a lowpoint of lodging in my life, and one of two of the worst places I ever stayed in East Asia. I was really glad to leave and be back on the train to Kyoto, and I recommend anyone to book a nice Ryokan or a good global-Western hotel in Nara instead.

両親と3人で2階の景観の良いお部屋に宿泊させていただきました。 お宿に到着した時は雨が降っていましたので、すぐに傘を持って車まで迎えに来てくださり、雨に濡れずに助かりました。 チェックインは眺めの良いロビーで、大仏殿や五重塔を見ながらお抹茶をのんびりいただき、お部屋へ案内していただきました。 館内はかなり年季が入っていて古びた感じは否めませんが、長い歴史を考えるとそれなりだと思います。 お部屋も昔ながらの感じですが、 ロビー同様広い窓から奈良の眺望が見渡せ、時間の経過と共に市街の夜景も美しくゆったり過ごせました。 夜ご飯は部屋食で、和牛懐石とお魚の多い和懐石の両方をお願いし、両方のお味を楽しめました。お食事のお世話をしてくださった仲居さんが、家族での些細な会話にも上手に入ってくださり、とても感じが良かったです。 桜の季節はとても美しいと教えてくださったので、次回は桜満開の時に伺いたいです。 大浴場と露天風呂がそれぞれ2つあり、男女交代制ということで、夜、朝と両方のお風呂を楽しめました。 高齢の母も、広いお風呂でのんびり出来て、とても気持ち良かったと喜んでいました。 チェックアウトを済まして車に戻ろうとしましたら、外にいた旅館の男性が「写真を撮りましょうか？」と言ってくださり、素敵に写真を撮ってくださいました。 平日で館内もゆっくりしていて、高齢の両親と行くには程良い感じで良かったです。 桜の満開の季節にもう一度伺いたいと思います。

This ryokan was amazing, the food the location the atmosphere. The public sento in the building was beautiful and the private tub in our room was amazing as well. Perfect service, great amenities, we even got a little gift! I can only recommend this place if you're looking for something truly special. Get the dinner and breakfast here, trust me!!!

Good Ryokan Hotel, 15 to 20 minute walk to Todaiji Temple. No restaurant or shopping within walking distance to the hotel. Service B, Ryokan hotel lobby check-in with tea and snack nothing special. Guest room B, average size room for Japanese Ryokan with a very tiny onsen bath in the room. Public facility B. Rooftop lounge area have very nice view, fourth floor Onsen very small but it’s OK. Food C, Very average Kaiseki dinner and breakfast.