Hotel Mesra Haiwan Peliharaan di Bandar Raya Pasay

The room was nice and clean. The staff were very approachable, polite, and friendly, including the security guard. The toiletries were also complete. However, my biggest issue was the cigarette smell. As soon as we entered the room, we could already smell cigarette smoke. The front desk informed us that some rooms may have a cigarette odor because smoking appears to be allowed in certain rooms. The smell became less noticeable after a while, but whenever we turned off the air conditioner, it would come back. I also noticed that many Chinese guests were gathered in the waiting area in front of the front desk, where there are couches. They were quite loud while talking sometimes it sounded like they were arguing. 😅 What disappointed me the most was that even the buffet area smelled like cigarette smoke. The food was not particularly impressive, and the cigarette odor made the dining experience even less enjoyable. I would not recommend this hotel for families with young children or for guests who are sensitive to cigarette smoke. It may be difficult for the hotel to address this issue if a large portion of their clientele are smokers. It's a pity because the hotel itself is nice, the rooms are clean, and the staff provide excellent service.

The room is huge. It even has a karaoke inside. The jacuzzi never failed me. Used it 4 times in a 24hrs stay. The bed is huge and the food tastes really good. The toilet flush is a bit weak. For the lightings, your option is either to have all lights in the bedroom on or off. No option to just turn on a lamp. But my overall stay is worth it.