Hotel Mesra Haiwan Peliharaan di Vigan

Hotel Mercante was such a great part of my fun, peaceful, safe, educational, and rejuvenating stay in Vigan (Jan. 29-31, 2024). I had been skeptical at first about the 4.5 (out of 5) average rating that the hotel has received so far from Trip Advisor reviewers. After all, there are many other more popular (higher-rated and understandably higher-priced) options for accommodations in the city. But having enjoyed the Hotel Mercante experience myself, I do recommend the place for no-fuss travelers like me, who simply want a safe, clean, quiet, and efficiently run hotel. More than the basic amenities, however, there is something truly commendable about the hotel’s staff and management, with their warmth, care, and professionalism. Of course, hotel employees are trained to smile and to be polite, helpful, and efficient. But in my interactions with the Hotel Mercante team, I sensed a sincerity and an unobtrusive desire to be of assistance that is beyond the call of duty. Early on (before I had even set foot in Vigan or met anyone there in person), I had been relieved and grateful for the prompt and kind email responses I got from Hotel Mercante while I was searching online for accommodation options. I had emailed other hotels, but the responses from HM (particularly, Solenn and Sofie, Front House Associates) were not only prompt but also written in the friendliest and most professional tone. They courteously and clearly answered all my email inquiries. They were also considerate enough to offer the best room-rate options available, which meant a lot to a 60-year-old solo traveler like me. I also had fun getting some quick lessons on basic Ilocano phrases from Stan (the night guard, who welcomed me when I arrived early in the morning) and Sean (front desk officer, though perhaps his position may be higher—I met him the day I was leaving). “Agyamanak, ading!” (Thank you, young man/woman) and “ag pagna pagna” (just strolling or walking around to relax and enjoy the sights) will, from now on, be part of the limited Ilocano vocabulary close to my heart. I am also grateful to Sarah (front desk), Steve (housekeeping), Paige (Cantina Mercante), Shea, Suzy, and others whose names I wasn’t able to get. For solo travelers and for families or groups, Hotel Mercante is value for your money. But most of all, it is value for your (even more precious) time and trust. It may not be the most popular or most expensive/trendy/classy hotel in Vigan, but all I really needed was a place for homey, clean, safe, quiet, reasonably priced and very conveniently located accommodations—with excellent service and heartwarming staff. And I definitely, thankfully, got all that at Hotel Mercante.

I really like this hotel, though a bit difficult to find at the beginning, some people doesn't know this hotel and found out that's its just new. But eventually we figured it out, we saw the street sign Calle Jacinto. The room is clean with bath towel, liquid soap, tooth brush, bottled water. Paulo is very accomodating when we've reached the hotel. There are some decorative paintings around the living room area at the second floor. Though you can smell the freshly paint but since I love painting so I really don't mind it😁. It's a walking distance from the famous Calle Crisologo. We walked around and watched the famous dancing fountain at night and we don't have difficulty going back to the hotel since it's just near. The only problem we've encountered in our room is the toilet bowl has some problem but we've talked to Ms. Meg their supervisor and they will surely fix this asap. They served a set meal breakfast, you just need to choose which one you like to eat with coffee or juice. Overall, our stay is satisfactory and this hotel is highly recommended.

Nice place to stay with family and what we liked the most they are pet friendly. The beds are very soft and comfy and their buffet breakfast was delicious. The owner is very accommodating, the staff are very helpful. A 2-3 minutes walk to Calle Crisologo. Definitely, we will be back here. Thanks.

Good location! Clean and very prompt cleaners. I asked for a calesa to drive us around town, and they said yes, they have a contact who will come pick us up at the agreed time. And then the time came and the calesa did not show up, they called the calesa driver and he said that he has a customer. So he advised hotel people to tell us to just go get calesa at the park. This (service) would have been 5/5 if they immediately told us that it's the busy season so we don't know if someone can pick you up (and could have advised us to just go pick up a calesa in burgos park where there's a station. Other than that, they were excellent!

You have to be alert to spot the location of this hotel. Aside from a big sign with its name all you can see is an old house. You have to enter a gate at the back of the old house where you will find this hotel. The 24 hour reception desk is located at the foot of the steps leading to the rooms. Its more like an apartment complex with studio apartments The rooms are pretty basic and worth what we paid for which was below Php 2k.If you just want an inexpensive place to lie your head down after visiting Vigan this place might suit you.DONT EXPECT TOO MUCH!