Hotel Romantik di Harbin

The butler is super great🤩！the reception of 1st day is unsatisfactory due to their service differences between trip and their mini program, they give us a solution. In a word, worth to choose.

Excellent stay at a truly unique historic hotel. Cleanliness, location, service, and amenities were all outstanding. The hotel is very well maintained, with beautiful European-style interiors and a calm, elegant atmosphere. The room was spacious, comfortable, and spotless. Staff were friendly, professional, and always willing to help. The location is convenient for sightseeing in Harbin, and breakfast was fresh and enjoyable. We received a gift a warm welcome upon our arriving and departure. Also they include you in WeChat group and if you have any questions or any requests they will provide and answer your question immediately. What makes this hotel special is its history, including the original 1903 elevator, which adds a memorable and authentic touch to the experience. Highly recommended and would definitely stay again. ❤️

I had a wonderful stay at this hotel and truly enjoyed the warm hospitality provided by the owners, a husband-and-wife team who were exceptionally friendly and welcoming. From the moment I arrived, they made me feel comfortable and well taken care of, which added a very personal touch to the experience. The hotel is well located, with major attractions just about a 15-minute drive away, making it convenient for sightseeing while still being away from the crowds. The rooms and common areas were clean and well maintained, reflecting the owners’ attention to detail. One pleasant surprise was the in-house meals. The food tasted excellent and was very reasonably priced, offering great value and convenience without needing to dine elsewhere. Overall, this is a clean, comfortable hotel with heartfelt hospitality and good food. I would gladly recommend it to travelers looking for a welcoming stay with easy access to nearby attractions.

I had a pleasant stay at Steigenberger Harbin Sunac Land. The hotel is modern, clean, and well-maintained, which is especially important when staying in Harbin during winter. The room was comfortable, warm, and spacious, with good heating that made coming back from the cold very enjoyable. The service was polite and professional, and check-in was smooth. Staff were helpful when approached, although English communication may be limited at times. Amenities were adequate and met expectations for a hotel of this standard. The location is convenient if you are visiting Sunac Land / Snow World, though it is a bit far from Harbin city centre and major attractions like Central Street. This hotel is best suited for travellers who plan to spend time around the Sunac area. Overall, it is a comfortable and reliable choice, especially for families or travellers visiting nearby attractions.

Good location as it is near to Zhongyang Street. Hotel staffs are super friendly, they provide free frozen pear and frozen persimmon.

The best host in my trip!! Very helpful with all our inquiries, would try to find the best solutions to our problems, and provided almost everything we need!! They can arrange all sorts of activities with transportation, so you can just come by trains to Yabuli and they will arrange for everything you want. The hotel also has a restaurant with excellent food, affordable price, and free hot drinks!! The rooms are comfortable, clean, with basic amenities including bath towel and toiletries. Hot water was available 24/7, in a volumetric heated tank. So even if someone used up a lot of hot water, you can just wait for 15-30 minutes until the tank refilled with hot water. If I have any recommendation, the only thing would be to have more cloth hangers available in the rooms, because our trip was in winter, and we have a lot of jackets and coats. Overall, would recommend this accommodation to my friends and families. Hope to visit you again!!

Booked this room for the convenience and affordability and it did not disappoint. If you’re looking to be well taken care off this is the place for you. The staff was very attentive and accommodative to our requests, they went the extra mile to ensure that we’re comfortable. I contacted the hotel staff via WeChat a few days before arrival to the place. They provide free transportation to all/most attractions in Yabuli and even free pick-up service from yabulixi train station. To save yourself the hassle, you can book the Ski attraction directly from them, 160 Yuan/pax. They will fetch you to and fro the attraction, settle the tickets and take the time to explain to you the processes. Trust me you wouldn’t want to end up lost in that place. We went for the horse sledge ride as well, 60 yuan/pax. Overall it was an amazing experience, very family friendly and I’d recommend it to everyone who is seeking for convenience, comfort and service.

We absolutely loved this stay and the hosts, such a lovely couple, they took such good care of us. Offered shuttle to the ski resort, hot spring, they took us to a park nearby where we played in the snow, organised a trip to ice and snow gallery and dropoff to snow town. They have such great options for ski gear, i took such good photos. Food was great, room was clean and very warm, we loved everything. Really appreciated how warmly we were treated and they went to greath lenghts to make our stay beautiful. All the best to the family 🤍

I’ll start with the highlight of our stay: the ski rental team at Yabuloni Hotel. Since rentals are included in the stay, we spent a fair amount of time with them, and they are truly world-class. Led by a charming and compassionate boss, the team of four （photo attached) is incredibly professional and approachable. They don’t just hand you gear; they perform thorough safety checks, ensure a perfect fit, and offer genuine tips for the slopes. They made our trip seamless and safe. They will be the reason why we will come back and stay here Unfortunately, the hotel itself doesn't live up to that same standard. The hallways are dimly lit and poorly ventilated, a theme that continues into the rooms. The biggest issue was the bathroom, a persistent, foul sewage smell made us feel like we are using a public toilet that has not been cleaned for years. If this is 5 star standard, i'm afraid they have to do much much better. To top it off, the reception staff felt poorly trained. Despite having plenty of people behind the desk, no one could answer basic questions about local attractions, slope openings, or even help us arrange a driver for dinner around the area. For the price point, they should think of how they can justify their service other than having a world class and helpful ski rental management team.

Decent place to stay. Personally I feel it's a little expensive for what you get as it is small and the lobby is small as well, but i guess it is Harbin price. I was expecting better from the adverts. I like the mini balcony, beautiful view. Good location, although a little far from the train station (tho still walkable) Downstairs is the popular Zhongyangdajie walking street. Walking distance to Songhua River and Stalin Park. Approximately 20mins cab to Ice Snow World & Siberian Tiger Park. Tourist tip: The actual hotel name is different. The actual hotel sign and Google Map shows as James Joyce Coffetel, on DiDi (local taxi app) to get there you put as Zhefei Hotel 2, Shangyou Street, Daoli