Hotel 4 bintang Sheffield yang Popular

Everything is nice. But I just worry about the young lady at the reception. She seems has some problems with smiling, I found she couldn’t smile at us, she seems can only smile at those white people. She seems also has a problem with her ear that she couldn’t hear my room number correctly since the card couldn’t open the door and it needed to be fixed. Well, Sheffield is a nice city any way.

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Lovely hotel with easy access to the city and an incredible buffet breakfast. Close to restaurants and public transport. We loved the indoor pool!

The Hotel staff were very friendly and helpful as far as they could be. On the first day of our stay ( Christmas Day) there were parties going on and we had to go up several flights of stairs to get to the breakfast buffet. Everything was a little hard to find but the food was good when available. The ample grounds were an additional attraction as were the huge trees in the spacious garden. On Christmas Day there were lots of staff looking after the various parties.On the last day, however, ther was only one poor unfortunate waiter in attendance! He did his best but it was impossible for him to keep the buffet food items fully refreshed. He had to do this as well as clearing plates etc from tables. We thought that the lack of any other waiting staff was due to the unavailability of staff from the European Union. The bedroom facilities needed repairs which were unattended to. In particular, the control knob of the central heating radiator had fallen off and could not be replaced. The radiator was on night and day and also made an irritating noise through most of the night. We stayed three nights in the hotel from 24th to 27th December 2023. IN summary, we thought that the hotel could be restored to it's original splendour but would need a substantial investment to improve its standard. The once magnificent hotel seemed sadly neglected because of lack of investment. Otherwise the room was satisfactory. But sleep was difficult until we got more used to the noise at night. In summary, we thought that the hotel needed a lot of money spending on it to improve the facilities and make dure there were enough staff.

The hotel is beautiful in itself, along with the room too honestly the best hotel I’ve ever stayed in, very welcoming & everything we needed we had the service was efficient however the staff aren’t so efficient when it comes to answering the phone but apart from that it was lush

Had a fantastic stay for a birthday treat. My self and my friend stayed in a mezzanine suite and it was perfect!! We were greeted by Ella at reception, she was really friendly and helpful. After checking in we nipped to the bar for a quick drink before going out for our meal and the team member on the bar (sorry I didn't get his name) was again really friendly. The room was clean and spacious! The location of the hotel is fantastic.But the main thing for me was the customer service. Each team member we encountered was polite and welcoming. We will definitely be back soon!!

Spent two nights at the Crowne Plaza Sheffield. This is not that far from the train station. Really beautiful gardens surrounding this hotel that you can stroll around at least an hour. Once inside the building is full of character, this is sheer mesmerising including the main restaurant and bat area's The bedrooms are set out in old traditional furniture, solid wood, dressing tables, you feel really like you are in olden times but I gather they are also introducing new modern furniture in some rooms for certain clientele whom are not really interested in traditional rooms. Comfortable beds, really clean, usual facilities including mini chiller, safe, etc. The breakfast was ample, absolutely delicious, staff were friendly, attentive. Would highly recommend this traditional hotel full of character

The Rutland Hotel is conveniently located near to the University of Sheffield. Single rooms are not the best however double room are quite nice having a traditional feeling. However both kind of rooms are newly decorated so the rooms and bathrooms are quite nice. The breakfast is good as they prepare made to order eggs, hash browns,mushrooms and tomatos. Overall I like it and will plan to stay again.

There wasn't much need for service with a one night stay but, it looked as though if needed, it was there. Location was OK if the canal side bars were accessible through the rear of the lobby but it was locked so had to turn a 2min walk into a 10min walk but not the end of the world. There were hairs in the bath and some rubbish in the corner of the room but other than that, all was fine. Loved they had an iron and ironing board but the cover was a little grotty. Overall, I'd stay again.

We were issued keys that failed to open the door forcing us to make our way back to the front office. Our room, by the way was last on a long corridor on the upper floor of an extended wing if you can picture that. We booked (and paid for) a room for three but upon entering, the extra bed was not made up. Tried to call every number on the house phone but none was answered which meant another long walk to the front office, again. When we found the drain in the shower clogged I was hesitant to complaint to avoid further disappointment but I did anyhow and true enough - nothing was done. I must admit the hotel had one of the widest selection of tea and coffee (and chocolate drink mix) I've seen in a hotel room. I appreciated the coffee but unfortunately, restocking was only done once throughout our 4 night stay. I wonder if this was to be expected. Double Tree is a respectable brand (at least in my part of the world) but I don't understand what could have gone so wrong with this one.