Hotel Macau dengan Spa

My husband and I spent a night at The Morepheus. The building is obviously stunning and the service attentive and on point. A few things could be improved given the status of the hotel: - there are many lifts and it's not obvious to know which lift is for us. I've seen systems elsewhere where a screen shows an arrow telling you which side to go for your lift - our card stopped working in the lift at some point. Because there are many floors, it took us some time to get down to be able to reactivate the card. - the sign for the pool is not obvious. We went the wrong way the first time and managed to get in, were surprised there were no changing rooms, only to realise later when we went again that we took the exit door instead of the entrance. - the art gallery floor doesn't show clearly that we need to scan our card to enter. Thankfully a staff member heard us and opened for us or we would have given up. - there should be an interphone from the bathroom for when room service is coming, especially as there is no separation between the main room and the bathroom.

I stayed at the NUWA hotel in Macau from October 13th to 17th, 2025, and found the front desk service to be excellent, while the breakfast offerings were quite satisfactory. Although construction was ongoing in various areas, which occasionally caused noise, the staff remained remarkably courteous and attentive, consistent with my previous experiences at the property. However, despite visiting during weekdays, complimentary room upgrades were never offered throughout my stays. The hotel's location in the heart of Cotai makes it exceptionally convenient for exploring Macau's attractions. What particularly impressed me was the turndown service—requests were handled promptly and efficiently. Whenever I had dining reservations or sightseeing plans, I could request the service and return to an impeccably prepared room, allowing me to enjoy the rest of my evening undisturbed. This level of responsiveness sets NUWA apart from other hotels, where such services are typically less accommodating. The turndown service has consistently exceeded my expectations. My only reservation concerns the water dispensing system. While I appreciate the property's commitment to environmental sustainability, the current setup proves rather inconvenient in practice, which is disappointing.

My girlfriend and I traveled from Hong Kong to celebrate our 2-year anniversary, and our stay at this hotel completely exceeded our expectations! I originally booked via Trip.com, but wanting to arrange a small surprise, I emailed the hotel directly about three days before our arrival. Ms. Jane Chong handled my request, and she went absolutely above and beyond. Not only did she arrange a beautifully warm and lovely room design for the surprise, but she also proactively shared fantastic local recommendations to help us build a memorable itinerary. Her assistance truly made our trip unforgettable. Throughout our stay, I was consistently impressed by the hotel’s meticulous attention to detail. For example, finding a glasses cleaning cloth provided in the room is a rare and thoughtful touch that most hotels overlook. The entire staff is exceptionally professional and well-trained; every team member who assisted us always made sure to ask if we had any other needs before finishing their service. I also want to give a massive shoutout to Trista at the front desk. Since it was our first time staying here, she gave us a wonderfully detailed walkthrough of the room services and amenities. Later, when she was helping us view a higher-tier room setup, she showed remarkable consideration. She arrived and waited silently outside our door 10 minutes early, purposely not knocking until the exact time just to ensure she didn't disturb our rest. This level of dedication, discretion, and personalized care is world-class. I highly recommend this hotel to anyone looking for a flawless experience, and I deeply hope management formally recognizes both Jane and Trista for their outstanding hospitality!

The hotel is great, the view is awesome—facing the sea—and the room is big and clean. Special thanks to Yuki, the gym worker, who helped my girlfriend find the AirPod that we forgot to take after the gym. He even helped us open the machine to get it since it had dropped inside. I really appreciate it, and he was so nice to do all of that. The receptionist, Steven, was also nice; he helped me follow up on the case of the missing AirPod and finally brought it to my room. The service is awesome. I’m looking forward to coming again.

Very warm, attentive, friendly and helpful service staff from the moment we checked in at the reception to the concierge where the smiling staff, Jeffrey, offered to get an umbrella for us when it was drizzling and getting us a cab to travel to our destination. Very generous complimentary pressing service for my clothes and were delivered promptly within a day and placed nicely in my closet. When I requested for a bucket of ice cubes to chill my wine, the service staff even brought in an extra tub of ice cubes in case I needed to put into my drinks. Fresh fruits and bottles of Evian water in our room were provided daily. Personalised message from our housekeeping staff who took the initiative to provide extra bottles of Evian water for our consumption. Late checkout offered by the reception and we were pleasantly surprised and greatly appreciate this kind gesture. Have been to many 5-star hotels but the service here is another level up! Kudos to all the staff at St Regis Macau! Your service is impeccable!

I stayed at Mandarin Oriental Macau to celebrate my birthday on 21 July. It was an unforgettable stay. Free from ****** crowds, the hotel delivers a calm and sophisticated atmosphere with stunning views of Macau Tower. The team arranged delicate birthday‑themed room decoration and a birthday cake as a sweet surprise. Special thanks to Michelle Liew for gifting me the iconic Mandarin Oriental fan as a lovely birthday souvenir. Service was thoughtful, polished and well‑balanced. I would absolutely choose this property again for my future trips to Macau.

Jika anda ingin menonton konsert, sama ada di Studio City, Venetian atau Galaxy, semuanya sangat mudah. Kelebihan: 1. Dua katil bujang bersaiz 1.35 meter setiap satu, sangat sesuai untuk percutian keluarga, mengelakkan masalah menambah katil atau menempah bilik tambahan. 2. Sarapan pagi yang enak, pelbagai pilihan, dan kualiti yang baik. Sarapan pagi di kebanyakan hotel di Hong Kong dan Macau memang bagus. 3. ***a hiasan keseluruhan cukup baik, tidak terlalu lama atau usang. 4. Disebabkan lokasinya, sangat mudah untuk mencari makanan di luar. Anda boleh makan di Studio City sendiri atau melintas jalan ke kompleks komersial lain. 5. Air di bilik akan diisi semula, dan terdapat perkhidmatan turndown. Kekurangan: 1. Lobi sangat kecil. Jika anda mendaftar masuk pada waktu puncak, anda mungkin perlu beratur panjang. Kerana ruang yang kecil, ia mungkin terasa sedikit sesak. 2. Lobi tidak jauh dari Studio City. Jika ada konsert, ia agak bising. 3. Botol besar untuk kelengkapan mandi boleh diterima, tetapi penutup botol yang boleh dibuka, walaupun dimeterai dengan kertas, saya rasa keselamatan tidak dipertimbangkan dengan baik. Jadi saya lebih rela membeli syampu dan sabun mandi sendiri daripada menggunakan yang disediakan oleh hotel. 4. Botol sabun tangan dan losyen pelembap sama persis, menyebabkan saya perlu mengambil kedua-dua botol setiap kali saya mencuci tangan. Saya sering tersilap. Untuk sebuah hotel sebesar ini, kekurangan perhatian terhadap butiran seperti ini memang tidak sepatutnya.

Pengalaman yang sangat hebat! Hotel dengan suasana percutian luar bandar terbaik di Macau! Lokasi: Terletak di sudut paling tenggara Macau, memang agak terpencil dan susah nak dapat teksi. Hanya ada satu laluan bas (21A) yang lalu di hadapan hotel. Tapi kalau naik bas ke kompleks-kompleks besar di Zon Tambakan Cotai cuma ambil masa 20 minit, dan ke Praça de Ferreira do Amaral sekitar 35 minit sahaja. Tambahan pula, hotel ada menyediakan bas ulang-alik berjadual terus ke Grand Lisboa Palace (kawasan Pusat Sukan Sukan Asia Timur). Persekitaran: Fasad luar menggabungkan ***a Asia Tenggara dan Mediterranean dengan bumbung jubin merah dan dinding putih, serta perincian hiasan elemen Portugis yang penuh dengan pesona eksotik. Dari segi estetikanya, jelas kelihatan ia adalah hotel yang dibuka pada era 90-an dengan penggunaan kayu berwarna cerah yang banyak. Keseluruhan kawasan hotel berkeluasan hampir 70,000 meter persegi, lengkap dengan kemudahan luar untuk mereka yang suka berenang, bermain tenis atau bola sepak. Biliknya sangat luas; setiap bilik mempunyai balkoni besar lebih 20㎡, ditambah pula dengan bilik seluas kira-kira 40㎡, memang sangat lapang! Dekorasi bilik ringkas dan elegan tanpa mengejar kemewahan yang berlebihan. Terdapat laluan pejalan kaki tepi laut yang agak sempit untuk menikmati bayu laut, tetapi laluan ini tidak bersambung terus ke Pantai Hác Sá. Kebersihan: Walaupun hotel ini sudah lama beroperasi, kebersihannya dijaga dengan sangat baik dan tiada bau yang kurang menyenangkan. Perkhidmatan: Berbual baik dengan staf di kaunter hadapan (front desk) membolehkan kami dinaik taraf ke bilik pemandangan laut (sea view) dengan kedudukan terbaik. Staf kaunter hadapan juga membantu mendaftar keahlian Artyzen Hotels, jadi dapat baucar diskaun 50% untuk sarapan dan baucar diskaun makanan—jauh lebih berbaloi daripada tempah bilik yang termasuk sarapan dari awal. Pembersihan bilik dibuat sekitar jam 10 hingga 11 pagi setiap hari. Untuk sarapan, beli terus di kaunter restoran dan pelayan akan mengiringi tetamu ke tempat duduk yang sesuai untuk elak kesesakan. Perlu diambil perhatian, kebanyakan staf hotel berasal dari Asia Tenggara; mereka faham sedikit bahasa Mandarin, tetapi lebih mudah berkomunikasi dalam bahasa Inggeris. Hotel ini juga mempunyai ramai tetamu warga asing. Sarapan: Bufet sarapan sangat mewah dan pelbagai pilihan—ada hidangan Cina, Barat, dan India (sarapan India mungkin kurang kena dengan selera, tapi hidangan utama mereka untuk makan tengah hari/malam sangat disyorkan!). Kemudahan: Kolam renang dalaman dan luarannya sangat selesa! Kolam luar berbentuk L dengan panjang mencecah 42 meter, boleh rasai pengalaman berenang lalu di bawah jambatan. Suhu air sangat selesa sekitar 29~31℃ dan airnya jernih. Bila penat berenang, banyak kerusi santai (sunbed) disediakan untuk berehat. Di sebelahnya ada kolam jakuzi sedalam 0.9 meter (tetapi jet air tidak dihidupkan) dan kolam kanak-kanak berbentuk bunga sedalam 0.4 meter. Ada juga sebuah kolam renang dalaman dengan suhu air 29℃, cuma saiznya agak kecil iaitu 12 meter (kebanyakan bahagian hanya 9 meter lebih), bersebelahan kolam jakuzi yang berfungsi. Kedalaman kolam dewasa adalah 1.2 meter, jadi orang dewasa tak perlu risau air terlalu dalam.

The day we arrived, front desk gave us the room unormally small. I never thought I meet such small & irregular room in five stars hotel. We made a complaint and they change to bigger size, normal room. THIS HOTEL MUST CLASSIFY THIS SMALL ROOM TO LOWER PRICE. If the client no complaints, they will continue to sell this small room in normal size room tarif. THIS IS NOT RIGHT. And I need say; the breakfast is too poor. is it really the breakfast in five stars hotel?

The hotel was pleasant. The staff was friendly, the room was cleaned every day, and they were always happy to help. There was a TV and everything was in good condition.