The Venetian Macao is an incredible, immersive hotel experience. 350 world-class shopping choices line a masterfully reconstructed Grand Canal, bridges spanning each bank, just as they do in Venice. An incredible array of dining options, bring guests the best of global cuisines no matter their appetite.
"Luxury experience.
The ladies from the reception desk were super kindly and gave me a lot of explanations. I mention here Janice.
I arived 3 hours before normal check in time and they arranged my room in 20 min.
The room was excellent with living zone and bedroom area.
The connection with Venetian mall and from there with Parisian and Londoner malls make this complex a very pleasant experience for a tourist.
Also there is ****** access for gamblers."
The Parisian Macao provides a great place for travelers to relax after a busy day. Visitors to Macau will find that the Parisian Macao is a fantastic accommodation choice. The hotel offers easy access to Macau International Airport, just 4km away. Transportation around the city is also convenient, with Union Hospital Metro Station within walking distance. With House of Dancing Water, Kids' City and The Parisian Macao all within a short distance, there is no shortage of things to do in the area. After a long day of sightseeing, guests can retire to the comfort of the hotel. Guests of this Macau hotel can make use of the parking facilities. According to our guests, this hotel provides a very high level of service. This hotel is particularly popular with those traveling with families.
"Hotel yang hebat! Pada mulanya kami merancang untuk tinggal di bahagian lama Macau, tetapi kemudian kami membuat keputusan mengenai Paris dan tidak menyesalinya. Anda boleh pergi ke Macau lama dengan bas biasa atau bas percuma dari hotel anda. Di tingkat 5 hotel terdapat medan selera dan kiosk untuk mereka yang tidak bersedia membayar banyak untuk sarapan pagi, makan tengahari, makan malam. Kolam renang yang bagus, betul-betul di bawah Menara Eiffel. Hiasan hotel sangat mengagumkan, seolah-olah anda tinggal di Ouvray! Satu kelemahan - ia mahal! đ€Ł"
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9.8/10
Terbaik
EEtta WongMy family and I just wrapped up a wonderful 2-night stay at Nuwa Hotel Macau, and wow â weâre already planning our return! From check-in to check-out, every interaction felt personalized, warm, and genuinely thoughtful. Hereâs why Nuwa stands out:
âš Standout Staff Shoutouts:
- Tiffany at Front Office was an absolute gem! So welcoming, efficient, and sweet â she set the tone for our stay perfectly.
- Bellboys were always alert, helpful, and ready with a smile whenever we needed assistance.
- Housekeeping deserves huge praise! They arranged a shower chair for my elderly mom during turndown service â no fuss, just pure kindness. â€ïž
- Gym Attendant Arnold went ABOVE AND BEYOND! Not only was he super friendly, but he personally escorted my mom to the changing room and ensured she felt comfortable. The entire gym crew & safeguard team showed incredible patience and care toward her â it meant the world to us!
đœïž Room Service & Integrity:
We did hit one small snag: we ordered room service and discovered mould in a yogurt. We simply informed the team to prevent other guests from experiencing the same. Their response? IMPRESSIVE. They immediately apologized, checked their entire stock, assured us of food safety protocols, and waived our entire room service bill as a gesture of goodwill. No excuses â just accountability and action!
đŻ Management That Listens:
At checkout, **Front Office Manager Man personally apologized for the yogurt incident â a classy touch that showed real ownership. It wasnât just about fixing a mistake; it was about valuing us as guests.
đŻ Final Verdict:
Nuwa isnât just a hotel â itâs a place where **staff treat you like family**. Their attention to detail (especially for elderly guests), proactive service recovery, and consistent warmth made our stay unforgettable. **HIGHLY RECOMMEND** for families, couples, or anyone seeking luxury *with* heart.
Weâll 100% be back soon! Thank you, Team Nuwa â youâve set the bar sky-high!đđŒđ«
æ¶æ¶éČä»Title: Wonderful, familyâfriendly stay with excellent service
We had a fantastic stay. The staff were outstandingâfriendly, attentive, and incredibly helpful in arranging birthday decorations that made our celebration feel special. Our room was spacious and comfortable, giving our family plenty of space to relax and spend time together.
The swimming pool was a highlightâclean, well maintained, and great for both kids and adults. We also loved the convenience of having Donki in the hotel for snacks and lateânight bites.
Overall, a very familyâfriendly property with great amenities and thoughtful service. Weâd happily stay here again.
PPengguna TetamuGenuinely the best hotel that Iâve stayed at, the service they provide is consistently top notch. They truly make you feel comfortable and assisted through your whole stay. I had went there to celebrate my birthday, they provided wine, cake, decor and the nicest view! The staff in the pool are also amazing. I enjoyed my stay so much, money truly well spent andwill be coming again!!
MMichelle liewI would give this property more stars, if I could.., just for how every staff member Iâve met made me feel welcome, cared for and important.
From the moment we stepped out of our taxi, Tim (a very handsome young man) welcomed us and took care of our luggageâs, walked us up to the check in counter and warmly introduced us to Ryan.
Ryan helped us with the check in and immediately made us feel like friends, not just guests. He found us a lovely room (1615 has amazing view) albeit before check in time, helped us orientate around the hotel and Cotai *****, invited us to the champagne ceremony at 6pm and happy hour at The St Regis bar, recommended a lovely restaurant for Macanese food at Taipa Village and of course, walked us to the lift. Behind the scene, he has arranged for Tim to get our luggage sent to the room. Itâs a nice gesture to have our luggageâs nicely set up before we got in.
Later in the evening, we met Douglas, Hotel GM who hosted us to many different cocktails and mocktails creations at The St Regis Bar. Again, he made us feel like friends, engaging in light conversation while enjoying the relaxed ambience with delicious snacks and drinks. I must recommend cotton club - with the honey comb. Credit goes to Douglas, who led his team to make a difference with every interaction across the hotel.
After lunch, we returned to our room to a pleasant surprise. An introduction card and fruit platter from The Butler. Nice touch. I would have requested for a butler drawn bath if we have more time
At dinner, Jonathan and his team, Pat and Niles made it just delightful. Every detail was thoughtfully executed - the food (go for beef cheek), ambience and service came together beautifully. We also appreciated the nice gesture of a welcome back dessert and printed photo to bring home at the end of the meal.
The next day, seamless check out. Tim assisted us with the taxi and luggages. And as we waited for the taxi, Tim excused himself for a short while and came back with the box of almond cookies (Macaoâs specialty) for us to bring home!
St Regis really aced at making us feel at home and among friends. Weâll definitely be back soon.
SSteve120390I enjoyed my stay at the W. I like the facilities such as the swimming pool area with jacuzzi, steam room and saunas. The bars look nice but there is no DJ or live band or anything which is disappointing.
The only thing I would suggest they improve is checkin and checkout.
Iâve never stayed in a 5 star hotel where I must have a credit card. Not every body wants or has a credit card. So they do not take deposits from bank cards.. this meant I had to go to the ****** use my British bank card and incur fees and Iâm left with a lot of HKD currency which I donât need so I will loose even more money to exchange it. So check in to this hotel Iâve lost money.
And itâs the guest fault.. no apology, no upgrade or anything for the inconvenience. And I am now at a loss.
Also the checkout was very slow to get back a cash deposit and to pay for minibar items.
LLucasmahalThe location is far from the city, but the travel is all worth it. The ambiance is so relaxing and has a nice view. It's kid-friendly. If you have children, I would recommend this hotel as it has different activities for them.
The kids loved our stay there. They loved to swim. The staff are friendly and accommodating, especially the Filipinos đ«°
We would love to go back there again and it would be much better to stay there for 2 to 3 days.
PPengguna TetamuWe had a great stay in this hotel. Itâs just 8-10 mins walk from Senado Square, itâs quite and convenient. The staff are very nice and accommodating, and very friendly too. They always greet and smile each time they see us, which made us more comfortable during our stay. We will definitely book and stay with them again in the future.
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