Hotel Macau dengan Spa

I stayed at the NUWA hotel in Macau from October 13th to 17th, 2025, and found the front desk service to be excellent, while the breakfast offerings were quite satisfactory. Although construction was ongoing in various areas, which occasionally caused noise, the staff remained remarkably courteous and attentive, consistent with my previous experiences at the property. However, despite visiting during weekdays, complimentary room upgrades were never offered throughout my stays. The hotel's location in the heart of Cotai makes it exceptionally convenient for exploring Macau's attractions. What particularly impressed me was the turndown service—requests were handled promptly and efficiently. Whenever I had dining reservations or sightseeing plans, I could request the service and return to an impeccably prepared room, allowing me to enjoy the rest of my evening undisturbed. This level of responsiveness sets NUWA apart from other hotels, where such services are typically less accommodating. The turndown service has consistently exceeded my expectations. My only reservation concerns the water dispensing system. While I appreciate the property's commitment to environmental sustainability, the current setup proves rather inconvenient in practice, which is disappointing.

Genuinely the best hotel that I’ve stayed at, the service they provide is consistently top notch. They truly make you feel comfortable and assisted through your whole stay. I had went there to celebrate my birthday, they provided wine, cake, decor and the nicest view! The staff in the pool are also amazing. I enjoyed my stay so much, money truly well spent andwill be coming again!!

Great hotel with 5-star service. Great attitude of staff. Perfect relaxed breakfast. Swimming pool is a bit small, good to have jacuzzi though. It’s a pity that indoor water park and golden reel are not free for in-house guests. Although there is discount. Spotlight restaurant is good for lunch and dinner buffet. The hotel is very close to Eifel tower and other interesting places. It’s sad that we couldn’t see Eifel tower from the room window

Very warm, attentive, friendly and helpful service staff from the moment we checked in at the reception to the concierge where the smiling staff, Jeffrey, offered to get an umbrella for us when it was drizzling and getting us a cab to travel to our destination. Very generous complimentary pressing service for my clothes and were delivered promptly within a day and placed nicely in my closet. When I requested for a bucket of ice cubes to chill my wine, the service staff even brought in an extra tub of ice cubes in case I needed to put into my drinks. Fresh fruits and bottles of Evian water in our room were provided daily. Personalised message from our housekeeping staff who took the initiative to provide extra bottles of Evian water for our consumption. Late checkout offered by the reception and we were pleasantly surprised and greatly appreciate this kind gesture. Have been to many 5-star hotels but the service here is another level up! Kudos to all the staff at St Regis Macau! Your service is impeccable!

Pengalaman keseluruhannya baik, kami menempah bilik deluxe king dan dinaik taraf ke bilik pemandangan menara, daftar masuk kami menyenangkan sejak kami melangkah masuk ke lobi, pertama kali disambut oleh FOM, FOO sangat membantu dan dengan senang hati menerangkan struktur bangunan keseluruhan dan memberi kami panduan perjalanan Macao percuma dan peta bangunan tempat kami menginap. Bagasi diuruskan dengan pantas oleh perkhidmatan loceng. FOO juga membantu mengatur limosin ***a London untuk membawa kami ke kampung tapia. Pengemasan adalah tahap seterusnya kerana mereka sangat prihatin terhadap keperluan tetamu mereka dan memastikan bilik kemas setiap hari.. kami dilayan seperti kerabat diraja. Kami pada dasarnya kembali seperti di rumah.. terima kasih kepada pasukan atas usaha mereka sepanjang penginapan kami. Ucapan terima kasih khas kepada Evanna, Mia dan Leena atas perkhidmatan luar biasa mereka sepanjang penginapan kami untuk memastikan ia lancar dan menyenangkan untuk pelancong kali pertama seperti kami.

Excellent service as usual. Still my favorite hotel in Macau. But they might have changed their target customers. It got noisier and the queue for check out gets longer with gentlemen from a particular country not really understanding the concept of lining up. All else is still good.

“We had an exceptional stay. The front desk team provided efficient and courteous service, and the room upgrade was much appreciated. The accommodations were spacious and elegantly designed with a beautiful view. Our children especially enjoyed the heated pool. It was a wonderful experience, and we look forward to staying with you again.”

Beautiful hotel and great amenities. Rooms are spacious with a wonderful view of the garden or ocean. Although we are a couple sans children, the hotel is very family friendly with two pools (one indoor, one outdoor). Outdoor pool had an area for children with a zip line and balance obstacles. Children’s club with indoor bounce house, board games, table tennis table, pool table, foosball table and outdoor jungle gym. Changing room has a steam room, sauna and showers. Easy to order food and drinks pool side via QR code however service can be a little slow therefore expect to wait a little bit for what you ordered to be delivered. Breakfast buffet had a lot of options and price is very affordable, with a discounted price for children. Highly recommend staying here and we will stay here again in the future.

Terletak berhampiran bandar lama Macau. Berjalan kaki dari kebanyakan tempat. Kolam renang yang bagus, tidak dipanaskan, bilik wap dan sauna yang hebat. Pemandangan sungai yang bagus. Bilik sangat selesa dan besar. Reka bentuk agak tua, memerlukan sedikit penyegaran. Agak mahal untuk apa itu, tiada sarapan pagi. Penuh dengan keluarga dan kanak-kanak di mana-mana, bahagian biasa yang bising semasa cuti Cina. Kakitangan yang baik, sangat membantu.

My stay at the hotel was wonderful. The room was clean, comfortable, and well-equipped, and the location was ideal for exploring the area. What really stood out, was the service. The staffs were friendly, attentive, and always willing to help, making me feel welcome throughout my stay. I had a great experience and would definitely choose this hotel again.