Hotel Tokyo dengan Spa

We wanted a hotel right next to Tokyo Station as we were traveling by Shinkansen, and it doesn't get much closer than this. Like many modern hotels in Tokyo located in office towers, the actual lobby isn't on the ground level. This was a little annoying but it is what it is. Our room was spacious as expected, with views of Nihonbashi and the east side. Plenty of room to open up our big suitcases. The chaise longue next to the windows was a comfortable place to spend time on. The bathroom had a large wet room, equipped with a rainshower next to the bath tub. The glass wall meant that one could be in the bathroom and look out not only at the room, but at the rest of Tokyo if curtains were drawn. My main complaint was the shortage of TV channels with English or non-Japanese broadcast. We stayed in local Japanese hotels where they offered more international programming, so why didn't Shangri-La?! Service was otherwise fine, with check-out available via the Shangri-La app on one's mobile phone.

All good except paid extra $600 yen tax at the hotel . Buffet restaurant was super nice we had breakfast and dinner .

Aman Tokyo sets a new standard for exceptional hard products. Despite a mishap on our first night when we returned from dinner to find our room uncleaned, the front desk manager promptly apologized and offered complimentary drinks. The head of housekeeping also personally apologized at breakfast and showered us with thoughtful gestures like a fruit platter and free laundry. Subsequently, our stay was faultless. Aman Tokyo also boasts stunning design and architecture and a strategic location near Otemachi station, Tokyo station, the Imperial Palace, and Ginza. Its awe-inspiring atrium leaves a lasting impression. The generously sized rooms, starting at 70 square meters, feature high ceilings throughout, with unforgettable views of the imperial gardens from the bed. Even the retractable TV showcases its thoughtful design, providing guests with an unobstructed view of the Tokyo skyline. The hotel's farewell was equally remarkable. Providing a complimentary hotel car transfer to Tokyo station, while being escorted by another staff member who went the extra mile to purchase our tickets, carry our luggage to the platform, store our luggage on the train and brought us to our seats. Undoubtedly, this luxury at Aman Tokyo comes at a price. However, delivers the sought-after wow factor for which its rates command. After all, Tokyo is one of the most expensive cities in the world. From the grand lobby to the inviting pool and spacious rooms, the hotel impresses on many levels. Managing expectations is, however, key. It would be unrealistic to expect the usual Aman-type of service commonly associated with their other properties whose room counts are a lot smaller. While the initial mishap was regrettable, the subsequent personalized attention and meticulous service surpassed expectations for a city hotel with 80 rooms. Whether this was due to the initial mishap or reflective of their usual standards remains unknown, warranting another stay on my next visit to Tokyo.

Very good low level 5* hotel Looks old on photos, but nice in reality A bit far from the centre, but near asakusa and skytree Located near highway, but I’m not experienced problems with noice Clean and friendly Moderate, every day same breakfast, but pretty tasty

Stayed here for about 10 days in 2019 and loved every single day I was there and missed it every day since I left. The staff was top-notch from the day we arrived to the day we left. Complenimentary snacks, wonderful onsen, beautiful rooms, sake tasting and mini events in the hotel throughout the day, also a konbini right outside, access to the metro under the hotel so you don't even need to step outside. They require you to remove your shoes upon entering the hotel but was never an issue for us. Also the entire hotel was immaculate. One of the best stats I've had in my life

My stay at Hilton was great! Overall I’d give it a 3/5 though. As amazing as the staff was, I was a bit disappointed with how they had extra charges for services and amenities. To use the pool there was an extra charge for each time. Luckily I was already a Hilton Honours member but if I wasn’t I’d have to pay for wifi as well. Just with the above 2 it’s a bit lame in the sense that they are pretty standard services. Like even train stations provide free wifi so it should be included in the charge. And for the spa it’s understandable if there’s a charge but for the pool ? Kinda a bummer. Anyways that’s the only negatives. For the pros, the location is just THE BEST!! You want to go anywhere, the station nearby is can take you to mainline stations within minutes. Odaiba itself is also pretty great itself with 2 big malls, many photogenic spots and the Gundam statue within 5 minute walk of the hotel. Staff is also exceptionally friendly and courteous. There’s heaps of restaurants within the hotel itself that have fine dining. Room was also pretty big and I had requested 2 twin beds and they made it happen. Overall for a 5 star hotel, the room could have been a bit fancier but it still sufficed. Would recommend a stay for sure!

The room is spacious. The staff at the lobby are all helpful and friendly. Although the location is a bit far from the train station, it is still in an acceptable walking distance.

The historic and artistic Tokyo Station Hotel is one of my favorite hotels and has a great location with direct access from the airport and other cities. The staff is friendly and outstanding. I encountered some problems with my booking and the reception staff was very helpful and solved it quickly and efficiently, I was completely impressed by their professionalism and customer service. Breakfast was superb and the restaurant staff greet the guests with a smile and always be courteous. I stayed for 12 days and feel like home.

Excellent location, 5 minutes walk from the major Shimbashi station connecting to all major stations in Tokyo. The room is spacious, clean and the service is top notch.

It is super convenient, they have underground tunnel to the train station. They give you breakfast coupon, you can go to 3 different restaurants (Japanese, western or buffet) to enjoy your breakfast. The room is spacious. We booked the lounge room, so free minibar in the hotel room.