Hotel berhampiran Love Park, Toronto

We were happy of the place and the location. We were supposed to give 5 star. But an incident happened when we left. I requested for a cab to bring us to Billy Bishop airport and a lady assisted us well. We were informed that the cab is already outside, we placed all our stuffs in the cab and we sat inside ready to leave. But another guy also requested for a cab right after us. A very accommodating and friendly staff (Indian) helped us bring our luggages outside. (He was really kind, assisted us regardless of our nationality.) But when we were about to leave the guy (White, could be America ) who also asked for a cab webt outside assuming that our cab was his. The front desk (Chinese) asked the other staff (Indian) to ask us out of the cab, the Indian guy explained that we asked for a cab first but the Chinese guy didn't bother to listen. All he wants was for us to get out of the cab, didn't even apologize.

Beautiful new lobby, heated pool with amazing city view, gym was okay. Upgraded my room to 26th floor with lovely view of CN tower! No bottled water or coffee/tea in rooms. They sent up a kettle but no mugs or teas bags so a bit pointless. Room service didn’t have any vegetarian options. Very Comfortable bed and big TV, but only cable channels, would be nice to provide Netflix or other streaming apps.

I'm thoroughly impressed. Not only is the service top-notch, but the location is simply fantastic. What truly sets this place apart, though, is the incredibly friendly staff. From the moment I arrived, I felt welcomed and valued as a customer. I highly recommend it!

It was difficult to check in

Great. I enjoyed my stay at the Chinatown Traveller's Home! Thanks for the wonderful service and room with a window and great view.

This hotel boasts a fantastic location, conveniently close to public transportation. The rooms are impeccably clean, ensuring a comfortable stay. However, do note that it can get quite busy due to its popularity.

Hotel was really great. The whole hotel seems to have been recently renovated and the rooms are big and clean. Hotel staff was very helpful and were always happy to help! The included breakfast is way ahead of most hotels for a complimentary breakfast. Hot food and a good selection. The location is perfect, less than 10 minutes from the subway and next to a streetcar stop. Hotel is almost in the heart of downtown so it's easy to come and go as you want during the day. I recommend this place and would definitely like to go back again!

I liked 👍the room, just the employee in the reception buffet , she was in a bad mood. The pool closed earlier than the time supposed. At 9pm.

It was a good stay

Stayed for one night before my flight. Good location, close to the airport and lots of restaurants within a reasonable walking distance. Rooms are well equipped, although the air conditioning was a disappointment. There is a control on the wall, which is misleading because the air conditioner is a separate unit. However, the air conditioner shuts off when the area near it reaches the temperature setting, while the room will be warmer. Setting the air conditioner at the coldest setting created a reasonable temperature but I would be concerned on a very hot day. I found the service to be generally polite, although not always helpful in accommodating requests. I asked for a quiet room with a bathtub. While I got the bathtub, the room faced the road, which was noisy at times. I had called the hotel a few days in advance so it should not have been an issue to accommodate both requests. I arranged the shuttle to the airport the day before required, but when inquiring about it, to make sure I didn't miss it, one of the front desk attendants (white woman with a Slavic name if I remember correctly) was quite rude. Apparently she doesn't understand the worry about getting to the airport on time since the shuttle only runs every 40 minutes so it would be an issue to miss it. The common facilities are good. The lobby lounge and breakfast area are nice and there is a beautiful courtyard in the centre of the hotel. The pool area was nice and there is a sauna, although note that it is on a timer so you need to get there early to let it warm up. The pool and sauna close at 10pm, which I thought was early as an 11pm closing would be helpful. The menu of the restaurant looked good, prices reasonable and a decent selection of beer for discerning drinkers. Breakfast was good but for the price, they should provide some vegetables for a salad. Overall, a reasonable stay and I would give the hotel another opportunity. I would pass on the breakfast though next time, provided there is time in the morning, as there is a Denny's nearby