Hotel Vienna dengan Gim

Close to HBF Wien, Gluten free/Vegan/Bio options for breakfast, helpful, friendly staff, sustainable catering/hosting practices. We loved our stay at the Zeitgeist & would recommend for travellers wanting a safe, comfortable stay while contributing to sustainable tourism! We are 50-60 years.

Hotel is clean. Good and friendly service from reception. Nice hotel lobby with nice decorations. Manage to do a early check in (1plus pm instead of 3pm) after stating in booking request. Location Central Enough but still a 17-18min walk to Luxury Boutique (Chanel/Dior) Parking garage nearby (3min walk) for 24euro/day (get card from hotel) usually price $40euro Paid $10 extra a night for a room with Windows (they highlighted if never pay and upgrade, we will have rooms with windows that can’t be opened) - not complaining but seems like a usual sales Tactic Loved that the hotel got a mini shop/bar at reception that has many simple food and drink items. Not much in room amenities. No slippers or bath ropes or toothbrush etc. Only a simple hand wash and a all-in-one shampoo and body wash in toilet. No bottled water provided. Free wifi, no password required. Will recommend to stay.

Everything was good. The hotel is located at a calm and lovely street. With plenty of cafes and coffee shops around. few minutes walk from the train station ( small shopping mall) to airport. Tram and bust stop is also few steps away. The Only inconvenience - there is no elevator on every floor and no one to help you with luggage. :( had difficulties to carry two heavy bags up and down on stairs. :( No air condition in the room.

I recently had the pleasure of staying at this hotel, and I must say, it exceeded my expectations. The first thing that struck me was the cleanliness of the rooms. Housekeeping did an exceptional job, ensuring that everything was in order and maintaining a high standard of cleanliness throughout my stay. One standout feature of this hotel was the complimentary mini bar. It was a pleasant surprise to find that not only was it stocked with a variety of beverages and snacks, but also that I had the option to customize the items according to my personal preferences. This level of flexibility and attention to guest satisfaction was truly impressive. The service provided by the hotel staff was another highlight of my stay. They were genuinely warm, accommodating, and always ready to assist with any inquiries or requests I had. Breakfast at the hotel was a delightful experience, especially the Austrian breakfast offered. The variety of dishes, including traditional Austrian favorites, was a treat. The quality of the food was excellent, and the attentive staff ensured that everything was replenished promptly. It was a great way to start each day of my stay.

Chaotic My wife and I had booked the nearby Arcotel Donauzentrum months earlier for a three-night stay. Two days before we were due to arrive we got an email from Arcotel saying they had messed up our booking and we were now in the Kaiserwasser (K). K never seemed to recover from that. The good things about K are that it has a large car park and is close to a metro station so you can get to central Vienna in a short time. But it is a business hotel and tourists seemed a bit of a nuisance. The staff were kind but seemed to have awful trouble with their accounting system. Since we had been dumped on K, we had a fairly grim room but decided to make the best of it. Breakfast was OK and there is a nice open-air eating space. TOP TIP: if you are driving to this hotel, be aware that Google Maps has great difficulty finding it as it is in the middle of a spaghetti road system. A lot of the roads in the area are in tunnels and GPS reception disappears. Nightmare. The K is just about OK but there must be more pleasant places to stay for the price.

We stayed here for 3 days but I wouldn’t recommend staying here for any longer. It was right next to the train station which was convenient but the room was outdated. House keeping was non existent. They didn’t clean when we requested they come - just fluffed a duvet. The room felt very dusty as did the carpet. We even told reception to clear the shared coffee station upstairs as it was dirty, full of dirty mugs, dirty work top, dirty coffee jugs and has been like that since we arrived, the lady at the desk brazenly said “housekeeping are doing that”. But they did not. Acom should invest more in to this hotel to modernise it.

The location is not very near to the train station if you carry big luggage to walk around. It’s not inside the city as well but you can get to the city within 20 mins, so it’s acceptable. Room was spacious, bright and clean. The breakfast buffet selection is rather limited. However, they have the ala carte eggs menu free to order which saves the breakfast quality. Next, the negative points. The receptionist guy (in specs & suits) was not helpful (unfortunately, we didn’t get his name because the staff here do not wear name tags). We stayed for 3 nights and we asked the guy to help us book the rooftop bar and he failed to do so for every single night. First night he said it was fully booked and said it would be available the next day. Next day, he said the bar was fully booked again. Third day, he wasn’t around and we asked a friendly female receptionist to help check the availability and she successfully made the booking for us. We went up on our last night and the bar was pretty much empty. It was a disappointing service and experience from the reception guy considering the high level of customer service claimed by Andaz.

Stayed here for 5 days delivering a training course for an outside company. Hotel is in a great location, underground 5 min walk away, tram stops outside. 10 min walk and you are in the heart of the city. Hotel is very pleasant, nicely decked out with a great ambience. The staff are wonderful, from reception to the bar and restaurant always smiling, very attentive, friendly and professional. Some of the best Hotel staff I have ever encountered, a big plus for the hotel. Food is very good, great quality, presentation and taste. This has been best Hilton I have stayed in, and i have stayed in a few. Thank you for making my trip to Vienna even more memorable.

During our six-night stay at this hotel in July 2023, we had high expectations of a luxurious experience. However, the room quality proved to be far from what we anticipated, and it significantly impacted our vacation. Negative Aspects of the Room: The first impression of the hotel was positive, but as our stay progressed, we encountered numerous issues with the rooms: Malfunctioning reading lamp: One night, we discovered that the reading lamp was not working, and despite reporting the issue, it couldn't be fixed promptly. Non-functional phone hand-set: The phone in our room was unusable, forcing us to call reception through the base set with a speaker, which was inconvenient. Unstable and noisy beds: While the beds were comfortable, they were unfortunately unstable and produced bothersome noises with the slightest movement. Lack of curtains: Instead of curtains, the room had grey metal walls to darken the space, which gave the room a cold ambiance. Absence of carpets: The absence of carpets and the presence of only a grey or white surface added to the room's lack of warmth and comfort. Complicated room design: The design featured a moving door separating the shower from the living area, which never closed entirely, requiring constant adjustments to ensure privacy. Inconvenient towel placement: Towels were placed inside the bath, making it difficult to access them without having to climb inside or open the separation wall at a specific location. Tiny sinks: The sinks were so small that using them often resulted in water spraying back and leaving us wet. Confusing AC usage: Understanding whether the AC was on, off, or just ventilating proved to be challenging, as we had to rely solely on the sound it made. Water supply disruption: We got a notice one day prior, that a complete shutdown of water supply is planned for 3 hours from 10:30-13:30. Random light switches: The room was filled with light switches, and some of them worked unpredictably, controlling whichever light without any discernible logic. Insufficient lighting: Despite all lights being on, the room remained dark, making it uncomfortable for various activities. Despite the room issues, there were some positive aspects of our stay: Reception staff: The staff at the reception was commendable in their efforts to accommodate us. They were kind, attentive, and clearly well-trained in providing good service. They offered us several rooms, but there was nothing they could do as all rooms we saw had more or less the same problems. Breakfast: The breakfast buffet offered a wide variety of options, and most of the time, the breakfast staff provided excellent service. Location: Prime location near Donaukanal and 5 minutes walk from the Schwedenplatz metro station. It is within walking distance to Stephansplatz. The area feels safe and friendly at night. The sum it up I would not recommend a long stay at this hotel because of the rooms' low quality and the cold, dark, complicated

We visited the Park Hyatt for the winter holidays, and felt so fortunate to be there. The location allowed us to walk to most of the sights, and the view from our window was very festive and pretty. We thoroughly enjoyed the breakfast - the truffled scrambled eggs, in particular, are a treat, and the pastry in Cafe Am Hof is a little slice of heaven. The hotel is absolutely gorgeous, both the public spaces and luxurious guest rooms, but it is the staff that truly makes this place special. Everyone - every single person we interacted with - was professional, friendly and helpful. My husband has a mobility issue, so the front desk staff showed us the accessible entrance located to the side of the main entrance. After that, every time that we returned to the hotel, the doorman ran over to the side entrance to open it for us. So helpful! Such a beautiful city, such kind people, and such a gem of a hotel.