Hotel berhampiran Schulgarten Kagran, Vienna

This hotel/old Roman Post office was a hidden treasure. The proprietors are welcoming and generous. The land is encircled by a stone wall built by the Romans in the 1st century! The food is delicious and all homemade. We had a lovely musical evening with the local people singing and playing Slovenian folk songs. Please come and visit, you will be amazed.

Good location but not the best, however not far from the airport. Ask for high floor to get a view

Ich kann dieses Hotel leider nicht empfehlen. Ich hatte in der Früh um 07:30 beim Verlassen des Hotels gebeten, dass die Dusche gerichtet wird, da die Regenwalddusche kalte Tropfen während der Benutzung der Handbrause abgab. Bei meiner Rückkehr um 15:15 war weder dies behoben, noch mein Zimmer gesäubert. Nach einem langen Hin und Her (1/2 Stunde) konnte ich ein neues Zimmer beziehen, weil ich nicht warten wollte, dass es erst gegen 19/20 Uhr gerichtet wird. Komisch ist nur, dass es zunächst hieß, es stünde kein freies Zimmer zur Verfügung, weil sie ausgebucht sind. Nachdem ich aber darauf verwies, dass ich mich gerne vor dem Abendessen frisch machen würde und nicht ewig auf den Techniker warten wollte, war plötzlich ein Zimmer frei, und dieses sogar gleich neben meinem ursprünglichen. Die allgemeine Sauberkeit ist mäßig, es ist auch alles sehr abgewohnt (zb aufgezogene Türe im Bad, etc). Das Reinigungspersonal ist unfreundlich, schlägt einem fast die Türe vor der Nase zu, sagt Hallo, redet untereinander lautstark in seiner Sprache miteinander. Das Personal des Frühstücksservices war sehr freundlich und zuvorkommend. Auch das Frühstück an sich war gut und mehr als reichlich.

I had a very nice welcome. I was allowed to bring my bike to the room. The room was really spacious and very nice breakfast buffet! Coffee machines were inefficient though :( I appreciated the quite area. Different kind of public transportation is still very close :)

This is a modern, comfortable and reasonably-priced hotel for a break in Vienna. Stayed in Roomz when we went to Vienna for couple of concerts at the Gasometer (30 seconds walk from the hotel to Gasometer; just across the street) The facilities are relatively new, rooms are clean and well designed, nice breakfast. The hotel is located along the U3 line (round the corner) and is a convenient 10 minutes to Stephansplatz. (10 minute walk to the international bus station) I will for sure stay at Roomz again, and recommend it to the fellow travelers :) Only thing I've missed is free wi-fi in my room, and a coffee maker.

The location is the best! Environment also very near to supermarket and transportation. Drinks, food, everything nearby and is so convenient. Even night time go back also very safety as the location is in the middle of city. 1 more things I like is to drink the refresher drink and snack provide from the hotel every morning before I leave the hotel.

The staff were very helpful and very friendly. The hostel was very clean. Would highly recommend to backpackers traveling to Switzerland

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

J'ai eu une mauvaise expérience avec cet hotel qui préfère ne pas embaucher des personnes pour faire le check in et de mettre une automate et une ligne help desk à la place. Puisque j'ai réservée via opodo j'ai pas eu le numéro de réservation de l'hotel que je dois introduire dans l'automate pour faire le checkin. Donc je me trouve bloquée avec ma famille. J'ai appelé le monsieur du help desk il m'a dit qu'il connait pas opodo et que je dois les appeler pour me donner le numéro. J'appelle opodo ils n'ont pas non plus le numéro. Le mr du help desk refuse de me fournir le numérp pour faire le check in et après plusieurs tentatives avec lui il m'a demander de lui transférer mon email de confirmation de la réservation pour vérifier. Finalement il m'a laissé entrer et faire le check in. L'apart est grand mais sale. Il n'y a pas de service de nettoyage comme pour d'autres hôtel apart. L'emplacement est excellent , à proximité des commerces, gares , arrets de tram/metro ...

The service staff and location was great. However, a kettle and a fridge in the room would have been more convenient for a six-day stay. The room was sp**** and there were no chairs, cups or glasses in the room.