Hotel berhampiran Wien Breitensee Bahnhst, Vienna

Overall a great hotel and walking distance from the schonnburn Palace and zoo. The hotel has good service and well equip to rooms including and espresso machine for your daily coffee and tea in room. We food was also good as we only had breakfast. Overall size of the room was okay and it was quite comfortable. Lot of food options in supermarket in walking distance from the hotel. Tram and public transports are also available within walking distance from the hotel. I will definitely recommend this hotel for stay in Vienna. The price is quite value for money. We stayed for five nights in July 2022 and paid around 430 EUR excl Breakfast.

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

Wir haben dieses Hotel aufgrund der sehr günstigen Lagen zur Wiener Stadthalle gewählt und da wir hier auf einem Konzert waren. Wir sind mit der U-Bahn vom P+R Hütteldorf angereist und können das nur empfehlen. Es gibt aber auch eine kostenpflichtige Parkgarage in diesem Hotel. Das Zimmer ist einfach eingerichtet, aber sauber und man hat alles was man braucht. Für einen längeren Aufenthalt würde ich das Hotel jedoch nicht buchen, da mir ein Safe im Zimmer gefehlt hat. Das Frühstück war in Ordnung und dem Preis angemessen. Im Frühstücksraum war es allerdings viel zu warm (schon fast heiss), dafür im restlichen Bereich bei der Lobby zu kühl. Wir können das Hotel empfehlen und werden es für die nächste Veranstaltung in der Stadthalle wieder buchen.

Checked in late to our “Superior Room” during our visit to Vienna. The room was clean and cozy just as you would expect at a Mercure hotel. But that’s where the good things ended. The next morning at about 9.30am we heard knocking on the door and it started opening. We panicked and I quickly held it preventing it from opening any further. After a couple of mins, we opened the door ourselves to check who on earth it was. Turned out it was the cleaning lady from the housekeeping staff. She even had the gall to ask us at what time were we leaving, that too at 9.30!! We informed the lady at the reception and she was apologetic but would not take any “concrete” action. That is not all, there was no dental kit in the room. We called up the reception and the lady let us know that they were out of dental kits! How do you claim to be a 4* hotel with such a lacklustre service and poor hospitality? Either way, I know that I am not going back to this hotel and would caution others too. 4/10 for me.

A Very pleasant hotel, clean and comfortable. Breakfast was nice with a good choice and fresh produce. Nice helpful staff. Quite a walk into the centre but Public transport links to the main attractions of Vienna a couple of minutes walk away. We got a transport pass which worked well for us.

Für einen Citytrip ist das Hotel gut. Das Frühstück ist ausreichend, für jeden was dabei. Zimmer waren sauber, Personal war freundlich. Gute Anbindung zu den Sehenswürdigkeiten. Snack und Getränkeautomat steht im Eingangsbereich. Check in auch ohne Rezeption möglich. Check out unkompliziert.

Amazing and value-for-money! Will definitely recommend. Friendly staff, rooms is very clean and even had a nice view on 12th floor. They also helped to keep the luggage before check-in and after check-out. Breakfast also have good options, though sometimes might be a bit crowded. Location is just in front of 2 Trams, which one of them going to Train Central Station (Wien Hbf) directly. Also metro is within 5min walk. Besides that there are multiple Lidle or Billa supermarkets within 5min walk, and the Mariahilfer shopping street is just next to hotel. Would like to be back again!

Spent 2 nights in Suite 336. Overwhelming smell of sewer gas coming from the bathroom, despite running water in the drains and turning the fans on. There's only one window in the 3 room suite to try and and get fresh air. Woke up to insects crawling over the bed. Asked to be moved to another room, but front desk could not accomodate a move since their computers were down for 2 days and they did not know what their room inventory was. At $240/night, this was abolutely horrible.

We arrived late evening and the checkin was very easy. Staff very helpful. the room was very spacious for 2 large suitcases and still lots of room for king size bed, and a small table and chairs (Sitting area). Good bathroom facilities and good shower. We choose to stay just out of the city to save on price and it was very easy to walk to to the Metro station (10 min) and then a few stops to the city centre. Breakfast very filling and lovely sitting area. The area around the hotel is very quiet and relaxing. This was my first time in H+ Hotels and from the Wien hotel, we also stayed in Salzburg H+ hotel. Certainly not a basic hotel but very comfortable.

The hotel is lovely. Well presented. Airy. Nice chilled atmosphere. Good breakfasts. Room was clean, well presented with a lovely large bathroom. The hotel is not in the centre of Vienna but with a train stop almost opposite (and a 3 day public transport pass at 17 euros) it’s easy to get around. The staff are pleasant. The bar well stocked. We would go back. The only thing that let it down for us was the fact that in 3 days they didn’t fix our bathroom door (which wouldn’t close 🙈) and didn’t clean our room on one day.