Hotel 4 bintang West Bromwich yang Popular

Despite everything was clean and spot on, the hotel has these group of Asian Men who seem to not stay in the hotel but pay to use the pool, jacuzzi etc Those men are disgusting! They would stay and not leave for other people to use the jacuzzi/sauna while speaking very loud and staring at other people! One of them was peeling his feet in the pool and washing it off with the water in the jacuzzi. At a point the water in the Jacuzzi turned green! It was disgusting! I spoke to the receptionist who was able to do NOTHING about it. The staff member at the pool facilities called Ane-Marie was confrontational, rude and lack communication skills. Her attitude was so bad and was talking to people like she was a nursery teacher. The cleaner took my food in the room and when I asked they said it had been thrown away! It was a peri peri takeaway work over £40!. The receptionist was able to ask the chef to make us wraps if not me and my children would have starved through the night!. It was a wasteful 3 days stay! The breakfast was ok but the dining furnitures are old and outdated for that kind of hotel! The gentlemen at the reception were lovely and very helpful, the chef was amazing! Another lady was an Angel called Marita. If there is a game going on, Dont bother going out! The traffic is a living hell! As they also Park in the hotel car park. Overall i will not stay again.

I wasn't really sure what to expect when I booked a family room at the Lucarelli Inn. Turns out, I had found a winner. The Lucarelli is a huge, popular Italian restaurant with rooms upstairs. It's very well located near the New Square shopping development with a multitude of shops and restaurants. There is a lot of parking available at the hotel. We were checked in efficiently by a friendly young lady, I was impressed with the early check in time. We turned up soon after 12 and the room was ready. It was advertised as a double and a single but the double was huge - basically 2 single beds together. The wifi worked well, toiletries and coffee / tea was plentiful, the tv was good and everything was clean. If I was looking with a critical eye I would think the room was a little dated, but it was comfortable, well located, quiet - what's not to love?! I would stay here again without hesitation.