Hotel Dengan Wifi di Merseyside, United Kingdom

Good - Front desk were polite and helpful and helped us restock on tea and toilet roll Average - Room was OK, cleanish but a closer look the mattresses and other spots were very unclean. Outside windows haven't been cleaned in a while either. Bad - The room design had a weird AI pic as wallpaper. No plug in bathtub so shower was only option. The bed was supposed to be king yet it was 2 small mattresses on a king size base. Very uncomfortable trying to sleep when they keep sliding apart. The room we were in (109) was directly above a pub and there's no sound proofing, you can hear Cheryl's bad karaoke version of gimme a man at 2am like you're there in the room with her. Overall - We didn't pay much so not too fussed but the staff were great but the company needs to clean, repair and make vast improvements to the rooms like getting the right size mattress would be a start.

Has an amazing stay at this hotel , food was amazing and singer was great last night. I’m a support worker , staff went the extra mile to look after the gent I brought away. We will defo be returning

The hotel is ideally located close to both the seafront and the city centre. Although there is no on-site parking, the hotel has an arrangement with NCP Moorfields on Vernon Street, offering guests discounted rates. The building itself is somewhat of a rabbit warren, and finding your room can be confusing. It’s not well suited for guests with mobility issues. The corridors have a slightly stale smell, but the rooms themselves are clean and comfortable. There are no tea or coffee-making facilities in the rooms, though these can be purchased from reception.

I chose this hotel as it was close to an event we were due to attend which was unfortunately cancelled, but we managed to find our way around to alternative places. The hotel was perfect, great decor, spotlessly clean, friendly and helpful staff, breakfast was plentiful and they even supplied little bags to take some snacks, I took an apple to keep me going later. Our only regret was that we didn't stop at the wonderful looking pub opposite. Next time.

I recently stayed at the Best Western in Liverpool and had a really good experience. The staff were welcoming and helpful from the moment I arrived, and check-in was quick and easy. My room was clean, comfortable, and had everything I needed for a relaxing stay. The location was perfect, close to the city centre, so it was easy to explore Liverpool’s main attractions. Breakfast was tasty with a good variety, and overall the hotel felt like great value for money. I’d definitely stay here again.

Lovely iconic hotel. A pleasure to be a.guest. Lovely breakfast in a beautiful eating area l. I felt very grand. They do need to have more people on the check in fast track queue as I walk with a crutch and I couldn't stand up to wait. It took about 15 minutes to 20 mins to check in which I couldn't do because of my mobility issues but other than that a very pleasant stay😊

Staff so friendly and helpful. Good location, easy walk to Hyde Park and easy walk to shopping area. Will come back again

my wife and I had a very enjoyable weekend break at Ropewalks. the hotel was centrally located, which suited us as we were away without kids and wanted to make the most of that. breakfast was your standard fare, but there was a chef cooking to order. the service staff at breakfast were excellent. would recommend for a boozy city break. thr hotel is neat to a lot of late bars and night clubs which was noisy and may be an issue for some travelers.

When we arrived, we noticed we had been given a far inferior room than we've ever had before. The view was terrible. There was no fridge which we have always had before and the room looked 'tired'...in need of TLC. I went to reception to tell them I was not happy. Anyway they did sort it. Gave us another room with a better view and the young girl on reception brought us an old, but working mini fridge.. so it worked out OK in the end ( I need a fridge to put some of my medication in.) Another lady on the desk was very curt when I said there was no fridge and stated....not all rooms automatically have a fridge in them. Sorry but I thought they did. Whoever makes loose leaf tea in the restaurant needs to learn it is 1 tsp of tea per person and 1 for the pot. In this case 3tsp of tea and not half a teapot full. I kid you not. See pic below. We got a refund for some of the tea, but nit for the cream tea my friend had. My friend had ordered a cream tea and me, just a tea. Yet they brought a pot of tea for 2, which is the wrong etiquette for an order like this. Hence we only got 2 cups out of it, because of the amount of loose tea in there. I think I have been spoiled by the superior standard of the rooms, when we have stayed before....I just presumed all their rooms would be like this

I’m so glad we booked here! The front desk service was super friendly and they even had a free wine and cheese night! The room was spacious and clean. It’s an easy walk into the city center. You have to pay extra for parking but they reduce it with a voucher