Hotel Dengan Wifi di Western Visayas, Philippines

Covenience, comfort,quality service could have been perfect if there is a pool. Check in and check out is quick and smooth. Food is really good. The place is more worth than what you pay. The location is very convenient as there's restaurants, cafe, atms nearby. Walking distance from Mcdonalds.The room is clean and kept tidy with complete, toilettries. I love the sleepers and just like any Seda hotels their service is excellent! And if theres something i want to recommend to the management is to check the slightest trouble with water pressure.

The hotel is old but very clean, they love cleaning our room😂 Its very alive during night time but the noise is tolerable, comfortable bed, and a lot of restaurant and coffee area nearby. It is also walking distance to SM, Sam 21, nice place

We had an amazing time during our stay. The room is comfy, the amenities can be easily used and accessed. Staff were accomodating and friendly. Special thanks to them in having us checked in an hour earlier! The other staff were polite. Location is superb, just a walk away from SM City iloilo. Breakfast buffet is 10/10. However, the room is not soundproof, we can hear the sounds coming from the bar, the sound from vehicles, and the noisy room guests across our room running, and non stop going in and out of the room, laughing til 4am. The staff haven't monitored the several guests going in and out of the room. Please hopefully resolve this because I love your hotel and want to stay again in my next trip.

I was so annoyed with the remote control being faulty during our entire stay. I need to get near the sensor, just to keep it functioning. Imagine the hassle of standing up, every now and then just to change channels. For 54k for 2nights, its not worth it. Its really frustrating. Also prior to stay, I specifically requested for rooms near each other since we had kids and seniors with us. But lo & behold, rooms were 1 building away from each other. I kindly asked for assistance, but the front desk officer who I was talking to showed no empathy, the worst part? it seemed she was blaming me, telling me I was the one who booked it. Yeah, right. But it was my first time in the property, how would I know the room 341 was far from room 415. I assumed it was just a floor / elevator away. It feels like she wasn't even willing to help after all and just put all the blame to the client. One more thing, prior to our stay at Mandarin, we stayed at another property at Station 2, the front desk was a lot different!! They're not as accommodating, something was off, it feels like you're not welcome (I am pertaining to the front desk / manager who was processing the check-in) What I only liked about them was their staff who welcomes you when you arrive (the ones handing over wet towels and welcome drinks) they greet you warmly & very welcoming. Also, the request for a birthday greeting was also granted, thankful for that. But thats it, never coming back.

There's no water on the 4th floor and it took them longer to refill, we called twice. There's no dental kit. It's our second time to check-in at the Hop Inn, Iloilo. I thought there'll be changes, like they will provide dental kits. But it's the same as our first check-in at the hotel. Still, there's no dental kit. The location is awesome - so accessible. When it comes to cleanliness, yes! It's clean. The location is so convenient. But lacking amenities. Like heater/electric kettle, dental kit, refrigerator. Like that. The only thing you can do here is sleep and relax.

We loved the room and the terrace. Rwally nice people that work there. Our room was cleaned daily with fresh towels which was really nice. Hotel is located close to the Willy's rock and the beach is just 2min away. Also, really nice breakfast and dinner options at the caffe/restaursnt with decent prices. A lot of options to transfer to other beaches like Puka beach but also 10/15 min walk to the boracay central mall and shops.

This hotel offers a comfortable stay with easy access to public transportation since it’s located along the roadside rather than beachfront. The staff are accommodating and helpful, and the rooms are clean and nicely maintained. Buffet breakfast has plenty of options and tastes decent, while the warm pool is perfect for night swimming. There are a few areas that could be improved. In our room, the shower controls weren’t working properly since water still flowed even when the knob was fully turned off. One night, we were woken up by loud guests arguing in the lobby. They seemed drunk from a party and the noise carried as they walked to their rooms, which was unpleasant. The hotel was worth the money and perfect if you’re willing to pay for comfort. While not beachfront, its convenience, service, and amenities make it a solid choice for a relaxing stay.

We loved our stay at Henann Palm Beach in Boracay! The beachfront location on White Beach is unbeatable — soft white sand and stunning sunsets right in front of the hotel. The rooms are modern, clean, and very comfortable, with a relaxing tropical vibe. The infinity pool overlooking the ocean is a highlight and perfect for cooling off after time in the sun. Breakfast offers a great variety, and the staff are incredibly friendly and attentive. If you’re looking for a stylish, well-located resort with amazing service and views, Henann Palm Beach is a fantastic choice.

Designed for comfort and happiness this hotel gives you complete peace and quiet along with exceptional services and breakfast options was really a good choice! The convenience store adjacent to the front door really helps if you would like late night snacks or drinks. You can even select various alcoholic drinks if required so ts really convenient to shop there or across the road you'll see the SM IliIlo shopping mall and food courts! Excellent location tomegaworld festive walk or immigration offices too! I will be back again soon!

The Worst Hotel Experience I Have Ever Had I have stayed in countless hotels and resorts around the world, but this was by far the worst experience I have ever had. Our company booked six rooms for a team-building trip. Since our staff were arriving at different times, we registered five different employee names so each person could check in when they arrived. However, when we arrived at the resort, the staff said that all six rooms were somehow registered under the first name from Room 1, and they refused to let anyone check in unless that specific person arrived first. This made absolutely no sense. The person who paid for the booking was present, and we clearly showed the Trip.com app, the official voucher, and the names of all employees staying in the rooms. Despite all of this, the staff repeatedly said check-in was impossible. What makes this even worse is that there was absolutely no notice anywhere saying that the first guest must arrive before anyone else can check in. Instead of helping us solve the problem, the staff simply told us to wait in the lobby indefinitely with no solution. I have lived in the Philippines for many years and have stayed many times at resorts in Bohol and Boracay, including several Henann Resorts. I have also traveled to many countries. However, I have never experienced such rigid, unhelpful, and unprofessional service. To make matters worse, no manager came out to assist us, even after we asked multiple times. For a resort that claims to offer quality hospitality, this level of service is completely unacceptable and honestly below even a one-star standard. This experience was extremely disappointing and frustrating. I would strongly recommend future guests double-check their booking policies before staying here.