Hotel Dengan parking di Salzburg State, Austria

The hotel is quite a bit away from the old city center but as guests, we get free public transport so make sure you ask the hotel for the Guest Mobility Ticket. The hotel is clean and has everything that one would need on a vacation. There are several supermarkets nearby.

It's not far from the train station and very close to the bus stop, making it convenient to take the bus. The shower room is a bit small, but everything else is quite good.

The room is a bit packed as the bed is super big. Having said that, the room is nicely designed and decorated. Free mini-bar with daily refill is rarely found in hotels in Europe. The buffet breakfast is absolutely the highlight. The omelette is crispy outside and molten inside, preserving the freshness and original flavours of all ingredients. Must try! All hotel staffs are polite and helpful. In terms of location, whether or not it is convenience, it depends. It is in the middle of Salzburg central station and the old town, going to either location is about 12 minutes walk. Salzburg down town is not big anyway. Everything is in walking distance.

We had a very enjoyable stay at Arte Hotel Salzburg. The location is excellent—right next to the main train station, making it perfect if you’re arriving by train or planning day trips. The Old Town is a pleasant walk away, so it’s still easy to explore the city. The real hidden gem is the Sky Bar. It offers breathtaking panoramic views over Salzburg, especially at sunset and in the evening. The cocktails were great, and breakfast is also served there, making it a fantastic way to start the day. I’d definitely recommend requesting a room on one of the higher floors to make the most of the views. The only downside was the communication regarding the complimentary Salzburg public transport pass. We were told at check-in that the hotel would provide it, but despite asking three more times during our stay, we never received it. It was disappointing as we had planned to use it for getting around the city. I hope the hotel can improve this process for future guests. Overall, it’s a modern, well-located hotel with spectacular views, and I’d happily stay here again.

The staff member who handled check-in today was kind, polite, and attentive. She explained everything clearly and arranged a new room for me, is really better than previous 3nights I stayed.

The hotel allowed early check-in which is really impressive. I googled that this hotel was founded in 2024. This explained why the facilities and decoration were good. What I requested during my booking online were all fulfilled. A big thank you to Harry’s Home! The room is spacious and comfy. Having the toilet and bathroom separated is a very good idea. There are a lot of storage space. Hotel location is very good too. Just five minutes of walk then you will reach the train station and bus terminus. Three minutes walk then you will be in a more with shops and supermarket. The hotel staff members are all very nice and helpful.

I emailed the hotel in advance to ask if they could help me apply for the Salzburg Guest Mobility Ticket, and they replied very promptly. This meant I could take the tram from the train station directly to the hotel, which was not only convenient but also saved me a lot of effort, even though it probably wasn't a long walk anyway. Tram lines 2, 12, and 21 are nearby, making it super easy to get around by tram. The station had a timetable, and the trams were always on time. The room didn't have a coffee maker, but there was a mini kettle. The bed was made of two twin mattresses pushed together, so even if you're alone, you can only really sleep on one side due to the gap in the middle. The duvets were also twin-sized, just over a meter wide, so someone larger might find them a bit small.

The location was fantastic! It's just a 15-minute bus ride from the city center, and public transport is super convenient. Right next to the hotel, there's a restaurant, a supermarket, and even a gym. The hotel room itself was very clean and tidy, and the staff were incredibly friendly. There seems to be a police station downstairs, with officers frequently changing shifts, which made me feel very safe.

I booked for three nights and when I checked in, the hotel staff initially couldn't find our reservation. After some confirmation, we were able to check in smoothly. We were given a room on the second floor, but once inside, we found the mini-fridge was broken. So, I went downstairs and asked the front desk to switch our room. The new room was further inside. The fridge worked, but the air conditioning wasn't very cold. Luckily, it wasn't too hot at night, so it was fine. I'd read reviews mentioning some guests had items stolen, so we didn't leave any valuables in the room and kept our suitcases locked. However, when the towels were replaced daily, I'm not sure if it's because we didn't leave the floor mats on the ground or what, but they were always taken away and not replaced (it's also possible the hotel doesn't provide them). The plastic bottles I intended to return were also taken (but that's quite normal, so it's fine). The area around the hotel does feel a bit desolate, possibly because it's behind a department store and next to a construction site. We could hear hammering from the construction site in the mornings. It's quite close to the train station and bus stops, but for the price we paid, I think it was significantly overpriced. The hotel staff offered us free luggage storage (they mentioned guests normally have to use lockers). In the afternoons, there's iced water and small cookies available on the first floor.