Hotel Dengan Tempat letak kereta di Calabarzon, Filipina

The room was clean and tidy, and despite it being a last-minute booking, they accommodated us right away. The staff was pleasant, and the location is conveniently near the mall. The buffet breakfast was superb! We will definitely be coming back! P.S. picture was taken before checking out ☺️

Dear Sir. Joven of Canyon Cove Hotel and Spa, I am writing to express my gratitude for the wonderful experience I had during our recent stay at Canyon Cove Hotel And Spa. You and the staff at Canyon Cove Hotel and Spa were exceptional in their service and made sure that our stay was comfortable and enjoyable. From the receptionists to the restaurant staff, everyone was friendly and approachable. They were always ready to assist in any way possible to ensure that I had a pleasant stay. The room I stayed in was clean, spacious, and well-maintained. The amenities provided were top-notch, and I appreciated the little touches such as the complimentary toiletries, fresh towels, and the comfortable bed. The food at the hotel's restaurant was delicious, and I was impressed by the wide variety of dishes available. The quality of the food was excellent, and the presentation was impressive. Overall, my stay at Canyon Cove Hotel and Spa was a memorable and enjoyable experience. I would like to thank you and your staff for providing excellent service and for creating a welcoming and relaxing atmosphere. I would highly recommend Canyon Cove Hotel and Spa to anyone looking for a comfortable and luxurious stay in the area. Best regards, Joanne K.

Overall experience was excellent. I really appreciate the staffs especially the receptionist or lobby area. They are very accommodating, lively and kindness. The Baker J breakfast was delicious but the juice and coffee has nothing special. The price is also expensive. I think the only thing I didn't like is the location, because there's no beautiful view near at the hotel and even tourist spots are too far but still the place was good. Thanks!

Enjoyed our quick escape and really loved the lake view. I initally thought that the room type does not have a balcony, but the caretaker provided us a better room.

For the price we paid for, the quality of room and amenities was worth it. I was choosing 2 other hotels with, one was just beside their hotel and I'm glad I chose them since not only were they cheaper, I am happy with the quality of room provided, it was spacious, clean, comparable to the other expensive hotels we've tried. Just like other reviews, husband noticed that they should provide a full length mirror. This is considering I did not mention this particular feedback to him. Also, another room for improvement, is the breakfast buffet choices. I guess with the room rate, you get what you pay for.. but it can be improved. I may consider staying at this hotel again.

The staff is kind & service is fast. the food is delicious. This is reason why we always come back to the hotel. The price of the hotel is also affordable.

Nestled amidst the picturesque landscape of the Philippines, Taal Vista offered us a truly memorable stay. From the moment we arrived, we were greeted with warm hospitality and a sense of tranquility that permeated throughout our entire experience. The room was impeccably clean, exuding a sense of comfort and relaxation. The breathtaking view of the Taal Volcano from our window was simply mesmerizing, adding an extra layer of charm to our stay. We found ourselves captivated by the beauty of nature right outside our doorstep. The accommodations provided exceeded our expectations in every way. The amenities were modern and well-maintained, ensuring that we had everything we needed for a comfortable stay. The staff were friendly and attentive, always ready to assist with any requests or inquiries we had. During our time at Taal Vista, we had the opportunity to indulge in the culinary delights offered at the hotel's restaurants. Each meal was a culinary masterpiece, showcasing the vibrant flavors of Filipino cuisine. The dining experience was further enhanced by the stunning views of the surrounding landscape, creating a truly unforgettable dining experience. Overall, our stay at Taal Vista was nothing short of exceptional. From the clean and comfortable accommodations to the breathtaking views and impeccable service, every aspect of our experience exceeded our expectations. We left feeling rejuvenated and grateful for the opportunity to immerse ourselves in such a serene and beautiful environment. We cannot wait to return to Taal Vista for another unforgettable getaway.

If you want to go somewhere quite and just chill this is the place to be. It has a stunning view of Tagaytay. The only down side is their pool has no heater so it would be freezing as expected lol. Their in house Spa inside the hotel is a super plus, super relaxing and not iver priced. I also love the food at their restaurant, I ordered a lot lol. Complimentary breakfast is standard. Parking lot is spacious when we came in. Area is accessible to nearby Tagaytay spots. I will definitely comeback if I am in the area.

We stayed at the hotel to attend a wedding a few minutes away. Hotel staff were generally friendly and helpful. The welcome is warm, though the individual standing guard at the gate could be a little more friendly. The hotel property is spacious and has a great view of the Taal lake, with the obligatory IG fixture on their lawn. It's obvious that the staff has experience in taking photographs of people and the scenery. Parking is ample, but not shaded. So the sun does beat down on vehicles. Best to keep the windows slightly open to let out the hot cabin air out. The hotel room is well equipped. Clean and functional. Room is well appointed. The pushbutton curtain is a welcome detail. Half finished renovations have marred the view from the balcony, but if doesn't totally ruin the overall experience. Noise suppression is a problem, as you can hear echoes from the lobby quite easily. The card receptacle was either disconnected or not working, as it did not shut off the electronics when the card is removed. TV viewing is juggling with two separate remotes instead of a universal one. No compendium in the room. Bathroom is clean and equipped with amenities. The Bathtub drain mechanism though needs to be attended to. Hot water is not as much as desired, but it does serve its purpose. WIFI in the room and around the hotel are not the greatest, for casual surfing and social media postings it's ok. Breakfast was ok, with the usual fair you find at other hotel properties. Pancakes could be better. The offerings didn't feature much local specialties. It would be good if the coffee is what Batangas was famous for. Sugar substitutes also would be nice. Waitstaff seems to not have a common theme in terms of uniform. At least they were prompt and present went needed, not dragging their feet when working. Unused furniture cluttered the corners of the dining space, making the audio equipment near the open gangway painfully out of place. The pool is beautiful. Not temperature controlled, but placed well enough to be under the sun most of the time. Not much space to go sunbathing. Clean towels are provided. Even though it's not a deep pool to begin with, there is a 'lifeguard' on duty. he could be a little more cheerful and approachable. Bathers though are in full view of the dining guests. So expect to be observed by the people inside in case you have a shapely figure. Safety signs are not that obvious. The Rules and Regulations poster could do with an update. It would be nice if the room had a compilation of literature that would recommend places to go to, places to eat nearby. A local map even. The hotel needs to clean up in terms of polish.

We had the pleasure of experiencing an unforgettable stay at Timberland Highlands Resort, and we must say, it exceeded all expectations. From the moment we arrived, we were greeted with warm hospitality and mesmerizing views, making our first time at this resort simply delightful. • Indulging Culinary Delights: The resort's culinary offerings were nothing short of amazing throughout our stay. From breakfast to dinner, each meal was a feast for the senses. The diverse menu impressed us with its range of flavors and exquisite presentation. The skilled chefs effortlessly combined local cuisine with international influences, resulting in a delightful fusion of tastes. Every bite was a culinary adventure that left us craving for more. The attention to detail and quality of ingredients used were commendable, and it was evident that the resort prioritizes gastronomic excellence. • Mesmerizing Views: Nestled amidst breathtaking natural landscapes, Timberland Highlands Resort offers a truly picturesque setting. Whether standing on the resort's balcony or strolling through its well-maintained garden, the views never failed to leave us in awe. The resort overlooks lush valleys, rolling hills, and distant mountain ranges, painting a breathtaking panorama that seemingly stretches on forever. Each sunrise and sunset brought forth a captivating display of colors, leaving a lasting impression on our minds and hearts. The sheer beauty of the surroundings adds a magical touch to the overall experience. • Relaxation at its Finest Everything about Timberland Highlands Resort exudes an air of tranquility and relaxation. The peaceful ambiance creates the ideal atmosphere for unwinding and rejuvenating. Surrounded by natural beauty, we felt the stress and worries of everyday life slowly melt away. The resort offers various amenities such as a spa, swimming pool, and well-equipped fitness center, catering to different preferences and ensuring the utmost comfort for its guests. It was a blissful experience to indulge in spa treatments and leisurely walks amidst the serene backdrop, providing a well-rounded retreat for both the mind and body. • Exemplary Staff and Outstanding Service: Timberland Highlands Resort's staff played a significant role in enhancing our overall experience. Their exceptional level of hospitality and attentiveness left us feeling truly valued and well taken care of throughout our stay. From the moment we checked in, Ms. Gina at the front desk greeted us with a warm smile and infectious energy. Her friendly demeanor and professionalism added a personal touch to our arrival, setting a positive tone for the rest of our stay. She went above and beyond to accommodate our requests and provide us with all the necessary information, making us feel instantly at ease. During our spa session, we were fortunate to have Ms. Ella as our masseuse. Not only did she provide a truly relaxing massage, but she also engaged us in delightful conversations, creating a welcoming and comfortable environment. Her genuine passion for her work and attentive service made the experience even more enjoyable and personalized. The managers at the Ridge Cafe deserve special mention for their professionalism, unwavering hospitality, and infectious jolliness. They ensured that every meal was served with care and attention to detail. They effortlessly managed the bustling café, yet never failed to accommodate our specific requests and dietary preferences. Their dedication to providing excellent service was evident in every interaction, leaving a lasting positive impression on us. Moreover, the staff at the pool area reflected the same level of commitment to ensuring guest satisfaction. They were always available to assist with our needs and consistently made us feel comfortable. Whether it was providing extra towels, adjusting the poolside umbrellas, or delivering refreshing beverages, they attended to every request promptly and with a genuine smile.

Overall experience was excellent. I really appreciate the staffs especially the receptionist or lobby area. They are very accommodating, lively and kindness. The Baker J breakfast was delicious but the juice and coffee has nothing special. The price is also expensive. I think the only thing I didn't like is the location, because there's no beautiful view near at the hotel and even tourist spots are too far but still the place was good. Thanks!

Enjoyed our quick escape and really loved the lake view. I initally thought that the room type does not have a balcony, but the caretaker provided us a better room.

For the price we paid for, the quality of room and amenities was worth it. I was choosing 2 other hotels with, one was just beside their hotel and I'm glad I chose them since not only were they cheaper, I am happy with the quality of room provided, it was spacious, clean, comparable to the other expensive hotels we've tried. Just like other reviews, husband noticed that they should provide a full length mirror. This is considering I did not mention this particular feedback to him. Also, another room for improvement, is the breakfast buffet choices. I guess with the room rate, you get what you pay for.. but it can be improved. I may consider staying at this hotel again.

The staff is kind & service is fast. the food is delicious. This is reason why we always come back to the hotel. The price of the hotel is also affordable.

Nestled amidst the picturesque landscape of the Philippines, Taal Vista offered us a truly memorable stay. From the moment we arrived, we were greeted with warm hospitality and a sense of tranquility that permeated throughout our entire experience. The room was impeccably clean, exuding a sense of comfort and relaxation. The breathtaking view of the Taal Volcano from our window was simply mesmerizing, adding an extra layer of charm to our stay. We found ourselves captivated by the beauty of nature right outside our doorstep. The accommodations provided exceeded our expectations in every way. The amenities were modern and well-maintained, ensuring that we had everything we needed for a comfortable stay. The staff were friendly and attentive, always ready to assist with any requests or inquiries we had. During our time at Taal Vista, we had the opportunity to indulge in the culinary delights offered at the hotel's restaurants. Each meal was a culinary masterpiece, showcasing the vibrant flavors of Filipino cuisine. The dining experience was further enhanced by the stunning views of the surrounding landscape, creating a truly unforgettable dining experience. Overall, our stay at Taal Vista was nothing short of exceptional. From the clean and comfortable accommodations to the breathtaking views and impeccable service, every aspect of our experience exceeded our expectations. We left feeling rejuvenated and grateful for the opportunity to immerse ourselves in such a serene and beautiful environment. We cannot wait to return to Taal Vista for another unforgettable getaway.

If you want to go somewhere quite and just chill this is the place to be. It has a stunning view of Tagaytay. The only down side is their pool has no heater so it would be freezing as expected lol. Their in house Spa inside the hotel is a super plus, super relaxing and not iver priced. I also love the food at their restaurant, I ordered a lot lol. Complimentary breakfast is standard. Parking lot is spacious when we came in. Area is accessible to nearby Tagaytay spots. I will definitely comeback if I am in the area.

We stayed at the hotel to attend a wedding a few minutes away. Hotel staff were generally friendly and helpful. The welcome is warm, though the individual standing guard at the gate could be a little more friendly. The hotel property is spacious and has a great view of the Taal lake, with the obligatory IG fixture on their lawn. It's obvious that the staff has experience in taking photographs of people and the scenery. Parking is ample, but not shaded. So the sun does beat down on vehicles. Best to keep the windows slightly open to let out the hot cabin air out. The hotel room is well equipped. Clean and functional. Room is well appointed. The pushbutton curtain is a welcome detail. Half finished renovations have marred the view from the balcony, but if doesn't totally ruin the overall experience. Noise suppression is a problem, as you can hear echoes from the lobby quite easily. The card receptacle was either disconnected or not working, as it did not shut off the electronics when the card is removed. TV viewing is juggling with two separate remotes instead of a universal one. No compendium in the room. Bathroom is clean and equipped with amenities. The Bathtub drain mechanism though needs to be attended to. Hot water is not as much as desired, but it does serve its purpose. WIFI in the room and around the hotel are not the greatest, for casual surfing and social media postings it's ok. Breakfast was ok, with the usual fair you find at other hotel properties. Pancakes could be better. The offerings didn't feature much local specialties. It would be good if the coffee is what Batangas was famous for. Sugar substitutes also would be nice. Waitstaff seems to not have a common theme in terms of uniform. At least they were prompt and present went needed, not dragging their feet when working. Unused furniture cluttered the corners of the dining space, making the audio equipment near the open gangway painfully out of place. The pool is beautiful. Not temperature controlled, but placed well enough to be under the sun most of the time. Not much space to go sunbathing. Clean towels are provided. Even though it's not a deep pool to begin with, there is a 'lifeguard' on duty. he could be a little more cheerful and approachable. Bathers though are in full view of the dining guests. So expect to be observed by the people inside in case you have a shapely figure. Safety signs are not that obvious. The Rules and Regulations poster could do with an update. It would be nice if the room had a compilation of literature that would recommend places to go to, places to eat nearby. A local map even. The hotel needs to clean up in terms of polish.

Ate at The Fields and we have a VIP with us. Staff (Rennie) was able to accomodate our demanding requests and was able to execute perfectly in conjunction with the menu taylorfitted to our taste. Chef's choice and the cooking was superb and our guest was also delighted with the food offering. Recommended dining choice for business purposes.

My last visit was 2 years ago.. and yesterday I tried it again (Sept 11-12) When we arrived the room is not yet ready and waited for 20 mins before releasing the room. The FO duty gave me the WIFI password for 2 devices only. while waiting we already connected to the wifi however when we arrived at the room the signal is so week and no internet connection. We called assistance, the IT officer went to our room and check.. He offered other wifi connection but still not working.. He went to our room thrice but the connection is not FIXED. ” wala man lang pasensya na po Maam,. kasi ganito ganyan,,,... Ang sabi lang niya is ”Malakas naman po ang internet bakit kaya di naconnect?” Connected naman daw ang phone nya bakit samin ay hindi. Para sabihin ko lang din Hindi outdated ang phone namin and Samsung naman. I am telling you dis cuz ito din nagig problem ko from last stay ko.. And ngayon di pa padin nag babago, walang improvement. Second, BOTTLED WATER. Nilagay namin sa ref yung 2 tubig then nung iinumin na namin.. don lang namin napasin na bawas na pala ung isang bote. Then sakto may dumaan na housekeeping sinabi ko ung about sa tubig. and yes wala nanaman sinabing ”pasensya or whatsoever” wala kumuha lang sya ng tubig.. tinanong ko pala sya kung libre lang ba ung tubig kung mag add sabi nya OO so pinalitan naman nya ung tubig namin 4 na bote ang binagay nya.. so ito na nga Gabi na ubos na ang tubig namin,. tumawag ako sa FO to refill again the water and sabi is MAY BAYAD na daw. Php 70 isang bote ng Summit Water 500ML. WOW. I am also working sa hotel pero ang tubig is libre kahit gaano kadami ang hingin.. my bayad man ang tubig pero un is kung ung branded talaga na bottled water. 500 ml na summit is 15 pesos lang... So namahalan ako.. ginawa ko nag padeliver nalang ako. Third, Last day.. I ask the FOA if possible for late check out. 1PM lang naman.. Ang sagot lang nya sakin is ... Ay Maam, hindi ko po alam tatanong ko lang po sa Supervisor. But nung time na un is sya palang naak duty so sabi ko babalikan ko nalang sya.. So, Over all.. I think, NEED ng staffs nyo ng training on how to answer queries.complain,concern ng guets.. Okay naman ung hotel nyo sana kaso if ganon ang staffs nyo pumapangit ang Image.

We spent a night here due to a nearby wedding. This was one of the few hotels with 2-bedroom options for our big family (6 in total). The good: great staff, especially front desk breakfast was really good, no bacon but it's not a luxury hotel. location is unbeatable with a supermarket and good selection of restaurants downstairs and across the street less than 5 minutes from sky ranch, good place to take the kids Room is large, plenty of space, beds were firm and quite good. Great view from the balconies looking out to the lake/volcano free parking in front and under the hotel Hotel has fantastic entry and exit points from the main road the meh: - The AC in the master's bedroom was blowing probably 25C air. Staff went up to check and the first one insisted that it was cold. The rest of the unit was doing 19-20C. That room you can immediately tell was NOT. We had to call the front desk again for it to be checked and after 2 more trips they finally figured the AC condenser was broken and it needed a freon recharge. By evening the room was getting cold. For a big repair they did it quite quick so kudos to them still. - The room had a stove and a kitchen but ZERO kitchen utensils. No spoons, forks, plates or even glasses. Not to mention no cooking equipment. What was the stove for? There was a microwave though, and the ref was working well. - There was a TV and a cable box, but no cable service until 9am the morning of our departure. I know this isn't the hotel's fault, but it's worth noting that providers in the area might not be reliable. Service was out for an entire day! Also, only the master's bedroom had a cable box, the living room did not. It was just a TV with no connections whatsoever. - The water pressure of the bathroom bidet is terrible, with no way to adjust - Hotel has free internet but limited to first three devices. So our family of six was half with and half without. The stay wasn't terrible by any means. We'll most likely return here in the future, given the room's size, but we'll probably be better prepared the next time.

Overall experience was excellent. I really appreciate the staffs especially the receptionist or lobby area. They are very accommodating, lively and kindness. The Baker J breakfast was delicious but the juice and coffee has nothing special. The price is also expensive. I think the only thing I didn't like is the location, because there's no beautiful view near at the hotel and even tourist spots are too far but still the place was good. Thanks!

Enjoyed our quick escape and really loved the lake view. I initally thought that the room type does not have a balcony, but the caretaker provided us a better room.

For the price we paid for, the quality of room and amenities was worth it. I was choosing 2 other hotels with, one was just beside their hotel and I'm glad I chose them since not only were they cheaper, I am happy with the quality of room provided, it was spacious, clean, comparable to the other expensive hotels we've tried. Just like other reviews, husband noticed that they should provide a full length mirror. This is considering I did not mention this particular feedback to him. Also, another room for improvement, is the breakfast buffet choices. I guess with the room rate, you get what you pay for.. but it can be improved. I may consider staying at this hotel again.

Nestled amidst the picturesque landscape of the Philippines, Taal Vista offered us a truly memorable stay. From the moment we arrived, we were greeted with warm hospitality and a sense of tranquility that permeated throughout our entire experience. The room was impeccably clean, exuding a sense of comfort and relaxation. The breathtaking view of the Taal Volcano from our window was simply mesmerizing, adding an extra layer of charm to our stay. We found ourselves captivated by the beauty of nature right outside our doorstep. The accommodations provided exceeded our expectations in every way. The amenities were modern and well-maintained, ensuring that we had everything we needed for a comfortable stay. The staff were friendly and attentive, always ready to assist with any requests or inquiries we had. During our time at Taal Vista, we had the opportunity to indulge in the culinary delights offered at the hotel's restaurants. Each meal was a culinary masterpiece, showcasing the vibrant flavors of Filipino cuisine. The dining experience was further enhanced by the stunning views of the surrounding landscape, creating a truly unforgettable dining experience. Overall, our stay at Taal Vista was nothing short of exceptional. From the clean and comfortable accommodations to the breathtaking views and impeccable service, every aspect of our experience exceeded our expectations. We left feeling rejuvenated and grateful for the opportunity to immerse ourselves in such a serene and beautiful environment. We cannot wait to return to Taal Vista for another unforgettable getaway.

If you want to go somewhere quite and just chill this is the place to be. It has a stunning view of Tagaytay. The only down side is their pool has no heater so it would be freezing as expected lol. Their in house Spa inside the hotel is a super plus, super relaxing and not iver priced. I also love the food at their restaurant, I ordered a lot lol. Complimentary breakfast is standard. Parking lot is spacious when we came in. Area is accessible to nearby Tagaytay spots. I will definitely comeback if I am in the area.

We stayed at the hotel to attend a wedding a few minutes away. Hotel staff were generally friendly and helpful. The welcome is warm, though the individual standing guard at the gate could be a little more friendly. The hotel property is spacious and has a great view of the Taal lake, with the obligatory IG fixture on their lawn. It's obvious that the staff has experience in taking photographs of people and the scenery. Parking is ample, but not shaded. So the sun does beat down on vehicles. Best to keep the windows slightly open to let out the hot cabin air out. The hotel room is well equipped. Clean and functional. Room is well appointed. The pushbutton curtain is a welcome detail. Half finished renovations have marred the view from the balcony, but if doesn't totally ruin the overall experience. Noise suppression is a problem, as you can hear echoes from the lobby quite easily. The card receptacle was either disconnected or not working, as it did not shut off the electronics when the card is removed. TV viewing is juggling with two separate remotes instead of a universal one. No compendium in the room. Bathroom is clean and equipped with amenities. The Bathtub drain mechanism though needs to be attended to. Hot water is not as much as desired, but it does serve its purpose. WIFI in the room and around the hotel are not the greatest, for casual surfing and social media postings it's ok. Breakfast was ok, with the usual fair you find at other hotel properties. Pancakes could be better. The offerings didn't feature much local specialties. It would be good if the coffee is what Batangas was famous for. Sugar substitutes also would be nice. Waitstaff seems to not have a common theme in terms of uniform. At least they were prompt and present went needed, not dragging their feet when working. Unused furniture cluttered the corners of the dining space, making the audio equipment near the open gangway painfully out of place. The pool is beautiful. Not temperature controlled, but placed well enough to be under the sun most of the time. Not much space to go sunbathing. Clean towels are provided. Even though it's not a deep pool to begin with, there is a 'lifeguard' on duty. he could be a little more cheerful and approachable. Bathers though are in full view of the dining guests. So expect to be observed by the people inside in case you have a shapely figure. Safety signs are not that obvious. The Rules and Regulations poster could do with an update. It would be nice if the room had a compilation of literature that would recommend places to go to, places to eat nearby. A local map even. The hotel needs to clean up in terms of polish.

My last visit was 2 years ago.. and yesterday I tried it again (Sept 11-12) When we arrived the room is not yet ready and waited for 20 mins before releasing the room. The FO duty gave me the WIFI password for 2 devices only. while waiting we already connected to the wifi however when we arrived at the room the signal is so week and no internet connection. We called assistance, the IT officer went to our room and check.. He offered other wifi connection but still not working.. He went to our room thrice but the connection is not FIXED. ” wala man lang pasensya na po Maam,. kasi ganito ganyan,,,... Ang sabi lang niya is ”Malakas naman po ang internet bakit kaya di naconnect?” Connected naman daw ang phone nya bakit samin ay hindi. Para sabihin ko lang din Hindi outdated ang phone namin and Samsung naman. I am telling you dis cuz ito din nagig problem ko from last stay ko.. And ngayon di pa padin nag babago, walang improvement. Second, BOTTLED WATER. Nilagay namin sa ref yung 2 tubig then nung iinumin na namin.. don lang namin napasin na bawas na pala ung isang bote. Then sakto may dumaan na housekeeping sinabi ko ung about sa tubig. and yes wala nanaman sinabing ”pasensya or whatsoever” wala kumuha lang sya ng tubig.. tinanong ko pala sya kung libre lang ba ung tubig kung mag add sabi nya OO so pinalitan naman nya ung tubig namin 4 na bote ang binagay nya.. so ito na nga Gabi na ubos na ang tubig namin,. tumawag ako sa FO to refill again the water and sabi is MAY BAYAD na daw. Php 70 isang bote ng Summit Water 500ML. WOW. I am also working sa hotel pero ang tubig is libre kahit gaano kadami ang hingin.. my bayad man ang tubig pero un is kung ung branded talaga na bottled water. 500 ml na summit is 15 pesos lang... So namahalan ako.. ginawa ko nag padeliver nalang ako. Third, Last day.. I ask the FOA if possible for late check out. 1PM lang naman.. Ang sagot lang nya sakin is ... Ay Maam, hindi ko po alam tatanong ko lang po sa Supervisor. But nung time na un is sya palang naak duty so sabi ko babalikan ko nalang sya.. So, Over all.. I think, NEED ng staffs nyo ng training on how to answer queries.complain,concern ng guets.. Okay naman ung hotel nyo sana kaso if ganon ang staffs nyo pumapangit ang Image.

We spent a night here due to a nearby wedding. This was one of the few hotels with 2-bedroom options for our big family (6 in total). The good: great staff, especially front desk breakfast was really good, no bacon but it's not a luxury hotel. location is unbeatable with a supermarket and good selection of restaurants downstairs and across the street less than 5 minutes from sky ranch, good place to take the kids Room is large, plenty of space, beds were firm and quite good. Great view from the balconies looking out to the lake/volcano free parking in front and under the hotel Hotel has fantastic entry and exit points from the main road the meh: - The AC in the master's bedroom was blowing probably 25C air. Staff went up to check and the first one insisted that it was cold. The rest of the unit was doing 19-20C. That room you can immediately tell was NOT. We had to call the front desk again for it to be checked and after 2 more trips they finally figured the AC condenser was broken and it needed a freon recharge. By evening the room was getting cold. For a big repair they did it quite quick so kudos to them still. - The room had a stove and a kitchen but ZERO kitchen utensils. No spoons, forks, plates or even glasses. Not to mention no cooking equipment. What was the stove for? There was a microwave though, and the ref was working well. - There was a TV and a cable box, but no cable service until 9am the morning of our departure. I know this isn't the hotel's fault, but it's worth noting that providers in the area might not be reliable. Service was out for an entire day! Also, only the master's bedroom had a cable box, the living room did not. It was just a TV with no connections whatsoever. - The water pressure of the bathroom bidet is terrible, with no way to adjust - Hotel has free internet but limited to first three devices. So our family of six was half with and half without. The stay wasn't terrible by any means. We'll most likely return here in the future, given the room's size, but we'll probably be better prepared the next time.

I was staying for two nights in Tagaytay for a bit of a rest and to check out the Alternative Summer Capital of the Philippines as a possible place for retirement: Baguio is the official summer capital, but is a long drive north from Manila. The hotel has a good location on top of a ridge with views of Taal Lake and there is a shopping mall with restaurants on the other side of the road: best access is via pedestrian bridge, as the road is very busy. There are plenty of other restaurants within walking distance on both sides of the road. My room had two double beds (which was different I guess…lol) and an ensuite. The bed was comfortable enough, but there were brackets at the base (presumably for connecting another bed) which were savage ankle traps when returning from a nocturnal trip to the bathroom: I was rolling around in agony and probably exhausted my considerable vocabulary of swear words…hope there was no-one in the room next door! The bathroom was very average and the shower head / bottom spout setup was of a type I’d not encountered before: if you want to use the shower head you have to grab the nozzle of the bottom spout, then pull and twist. It was apparently faulty as after two tries they replaced the entire bottom spout, but it was still very difficult to use. The free WIFI was almost non-existent: I could not get a signal in my room and the only way to get a signal was to either stand in the doorway of my room, or sit at the table in the corridor…and speaking of the corridors, has anyone seen the movie The Shining? The corridors had an eery feeling and other reviews have made similar comments about being reminded of that film…lol The hotel was clean and pleasant enough, but a bit dated and could do with a refurbishment. I was entitled to free breakfasts for which I was grateful…local dishes, so it may not suit some Western tastes. There was a swimming pool, but it was too cold and windy to use. Staff were great!

We had a wonderful stay in Lee Boutique Hotel. The room that we got in was a 2 bedroom suite with sala, small dining area and 2 rest rooms which is almost comparable to rooms in 4 to 5 star hotel. Room ambiance was so good, our kids even preferred to eat meals inside the room instead of dining out. The beddings are so soft, smooth and smells good that we're able to sleep comfortably. Its just an overnight stay and we can say that we've got the relaxation that we wanted. Thank you Lee Boutique staff for nice accomodation. We will surely consider going back to this hotel on our next visit.

Dear Sir. Joven of Canyon Cove Hotel and Spa, I am writing to express my gratitude for the wonderful experience I had during our recent stay at Canyon Cove Hotel And Spa. You and the staff at Canyon Cove Hotel and Spa were exceptional in their service and made sure that our stay was comfortable and enjoyable. From the receptionists to the restaurant staff, everyone was friendly and approachable. They were always ready to assist in any way possible to ensure that I had a pleasant stay. The room I stayed in was clean, spacious, and well-maintained. The amenities provided were top-notch, and I appreciated the little touches such as the complimentary toiletries, fresh towels, and the comfortable bed. The food at the hotel's restaurant was delicious, and I was impressed by the wide variety of dishes available. The quality of the food was excellent, and the presentation was impressive. Overall, my stay at Canyon Cove Hotel and Spa was a memorable and enjoyable experience. I would like to thank you and your staff for providing excellent service and for creating a welcoming and relaxing atmosphere. I would highly recommend Canyon Cove Hotel and Spa to anyone looking for a comfortable and luxurious stay in the area. Best regards, Joanne K.

Checked in: Jan 25, 2021 Time: 9:51 PM Deluxe Room 12hrs Me and my partner checked-in at this hotel late at night since it was the decent one we found near the grand terminal. The room given to us was clean but the floor was really sticky. We remember checking in at around 10pm but I had to call the front desk the next morning (9am) just to make sure I'm not mistaken since they did not provide us any checkout information when we paid for our room. The girl who I spoke to said we checked in at 9pm and they will only allow a 15min grace period for us to pack up and leave right away. I asked how much it will cost for us to have an additional hour so we can eat breakfast but the girl said she is not sure of how and that she will need to call us back. After a few minutes she called back and said we need to pay 180PHP for another hour to spend at the hotel. My partner was the one who answered the call and agreed so that they would let us stay until 10am. They DO NOT SERVE ANY MEALS, only cup noodles and junk food so we had to order food delivery. My partner went down the lobby to get our breakfast from the delivery guy and also spoke to the receptionist to confirm what was our check-in time last night. She was told it was 9:51PM and not 9PM contrary to what she told me when I called. After eating we packed up our things and went down right away so that we no longer need to extend an additional hour on our stay. The receptionist told us we still need to pay 180PHP even though we did not consume the 1hr extension since it was already recorded on their system. I argued but had to pay since we were on a hurry. TLDR: WE WERE ASKED TO PAY FOR AN EXTRA HOUR ON OUR STAY EVEN THOUGH WE CHECKED OUT ON TIME. THEY DO NOT SERVE ANY MEALS. THE STAFF IS NOT FRIENDLY AND PROPERLY TRAINES, EVEN THE GUARD WHO KEPT ON STARING AT US. P.S I HOPE THE MANAGEMENT WILL TAKE ACTION AND TRAIN THEIR PEOPLE TO BE PROFESSIONAL. CUSTOMER RELATIONS NEED IMPROVEMENT. THE RECEPTIONIST IS INCONSIDERATE.

Pico restaurant the service was just horrible. They served spoiled coleslaw, we waited too long for everything, starting from ordering til getting our bill. We ended up leaving the restaurant without paying. They are understaffed and the waiters we're not properly trained. Scrambled eggs in the buffet smells like wet rug. If you order medium rare tenderloin they will give you well done. We tried to complain but the manager was just hard to talk to and they were not sincere to fix the problem or even make up for their mistakes.

I was amazed when I first laid eyes on it. PonteFino Hotel is absolutely incredible! My family and I had an amazing time. The amenities are top-notch, the staff is extremely accommodating, and the food is delicious. We will definitely be returning!

I am a backpacking person and I love to go places that are cold and somehow up near the clouds though of course being a solo person and wanting to have a peaceful getaway, Canyon Woods is what I found. My stay there was really nice and the food are delish in taste, though of course I always go out and check the travel spots near it still whenever I go back and stay for the night I loved it. Will go back here again

Went to The Farm for the very first time and I fall in love with them because of their Sound Healing activity with LJ Navera. Even our room has NO Hot shower, and even they did not fixed it at the end of the stay, I appreciate their place because of the sound bath of LJ. He is a true professional artist of his craft and having him there is really one of a kind experience The week after I recommend the farm to my friends who wanted to experience Sound Healing from LJ Navera but he isn't there anymore. I don't know what happened but seems like the farm removed this activity from their lists and it's really heartbreaking Without the sound Bath we just saw this farm as an overrated, overpriced place. If u want a massage get ready to pay minimum of 10K php. And BTW we still have the issue of no HOT Shower on our 2nd visit.

i enjoyed my stay at Crusoe Cabins. The beds and the cabins are clean and comfortable. I like the chair swing in the veranda. I appreciate that the aircons were very cool. I like it that they provide bikes for us to move around. They also has a golf cart that goes around every now and then. Service is good, the staffs are friendly and easy to talk to. Towels are just a little tattered. I love the toiletries though. The beach is clean, not deep. Water was just knee high even if you have walked several feet away. It is good for none swimmers like me. My 93 year old mom even went to the waters and walked several feet away. The pool needs some upkeep. Some paints are chipping already. My son enjoyed the water slide though. It was a nice weekend even if I find the price expensive. I have not gone around but I know there are cheaper resorts in the area. I am just not sure how they compare.

It was a great stay! Friendly staff. Food is great especially the rice bowls! However, some of their food specifically the mushroom and chicken pasta is a bit pricey for its serving. Marami na ako natry na pasta pero ang onti and di masyadong malasa but our overall stay was good. Nagenjoy ako kasi pumunta lang kami Batangas para sa Lomi. Haha!!

The place is so serene and relaxing, lots or activities to do like swimming, basketball, baseball or even just walking. The place is enormous that you’ll get tired exploring it. The rooms are extremely clean, and all the staff were friendly and cheerful, they even reheated our left overfoods from Shakeys We also dined at Abadi and the Filipino foods are so yummy and authentic. The turon dessert is absolutely a must try. Will definitely go back again.

I'm rating Cocoons a 5 out 5 firstly because of the very attentive, well-informed, and approachable employees. The Cocoon itself is relatively small, but that's the main reason why it's called a cocoon and this is a glamping concept hotel. They replenish the toiletries, coffee, water inside the room on a daily basis. They change towels upon request which is good as I'm not a fan of hanging towels outside hotel rooms. The internet is not good, we had to use our prepaid wifi during our stay. The bed, pillows, and duvet were comfortable and of good quality. It would be better if there are at least hooks for clothes inside the rooms. Floor rug should also be in the room upon check-in, we had to request it but they gave it right away. If there's a way to address the hanging of clothes and towels outside the rooms that would be good as it takes away the beauty of the cocoons. Maybe a cloth string behind cocoons, not sure if that would work. Bathrooms were clean and well-maintained. There are common toilets near cocoons so finding one won't be a hassle. Pools were heated and clean. Shore is also clean and definitely ”swimmable”. Breakfast at The Sands was okay, but breakfast at Captain Barbozza was amazing! Had dinner at Captain B twice and loved the food, drinks, and ambience. 10/10! Overall it was a great glamping experience.