Hotel Dengan Pools di Shanxi, China

When I came to Yuncheng for tourism, I originally wanted to choose an old hotel, but I was worried that the facilities would be old, so I wanted to stay in a newer hotel. Because the hotel had no rooms on May Day, we split the holiday into two parts and stayed in this hotel in the second half. Now I think about it, I am still very fortunate. This hotel does have new facilities, but it feels like there is really no service. On the day of check-in, I found that the minibar was empty and there was no welcome fruit. I asked the front desk if there was a room delivery service. The first reaction of the front desk was that there would be a service charge for room delivery. When we replied that we could add a service charge, we were given a phone call, but there was still no room delivery service. I asked the hotel for a buckwheat pillow, but the pillow that only contained a small layer of buckwheat on the pillow surface was delivered. Is a 100% buckwheat pillow too expensive to use? Then I want to complain about the breakfast of this hotel. You can see that the dining space is very spacious, but the quality of the breakfast is very poor. Except for noodles, cakes and porridge made by the hotel itself, the others are purchased ready-made. There is no Western pastry made by the hotel itself, and the quality of the purchased ones is also very poor. There is no fresh juice, the juice is very sweet and unpalatable, and the coffee is not good. Comparing two hotels that we stayed in consecutively during the same holiday, this hotel is expensive but has poor service. We understand that this hotel is usually positioned as a wedding venue and a resting place for crew members at the airport next to it. It is not recommended for tourists to stay here, and the cost performance is very low.

Futian Huayu Hot Spring Resort Hotel is nestled in the heart of Xinzhou Ancient City. Its elegant design, advanced facilities, and comprehensive service rival those of five-star hotels in first-tier cities. The courtyard-style décor invites a refreshing immersion. The renowned Qicun Hot Springs are directly connected to your room, allowing guests to enjoy a relaxing and wellness retreat at any time. In-room giant screen projection, fully automatic temperature and curtain adjustment systems, and smart toilets offer the latest in high-tech innovations. Mornings are filled with fresh fruit, afternoon tea, and freshly ground coffee, all served by dedicated staff. Rooms also include a Gongfu tea kettle, tea sets, and small boxes of Dahongpao tea. The well-trained staff are courteous and sincere, helping guests with luggage to their rooms and loading them onto the car upon departure. The warm and attentive service provided by Ms. Yang and another young man was truly touching and memorable!

Unfortunately, the overall stay was not great. When we booked the hotel, we specifically requested a non-smoking room, which is essential for us because of health issues. After double confirming with the hotel that they have non-smoking rooms (based on the website, all rooms are non smoking), we paid for our booking. However, shortly after, they informed us that smoking in hotel rooms is common and unavoidable in Taiyuan. We felt deceived into making the payment and realized we were stuck with this accommodation for our 7-day stay. Upon checking in, we had to request a room change due to a strong smoke smell in the original room. The second room was better and the hotel staff was nice enough to provide an air purifier. Throughout our entire stay, people were smoking in the elevator, lobby, and even at the dinner table. If we had known this beforehand, we would have reconsidered staying here. For a 5-star hotel, it did not meet our expectations, and unfortunately, we paid far too much for this experience. The only highlight of our stay was the hotel staff. They were always friendly, helpful, and did their very best to serve the guests, which made our trip a bit more enjoyable. We thank them for their excellent service.

Located in Baima Temple Park, the hotel is a modern garden-style hotel with a grand scale, beautiful scenery, first-class facilities, modern swimming pool and hot spring facilities, suitable for family vacations. Management and service are also first-class, landscaping, environmental cleaning, floor management service staff are fully equipped, and warm and generous.

Hygiene: Excellent. All towels, bath towels, and bathrobes come in sealed bags, which made me feel very secure using them. Facilities: Excellent. Although it's an older hotel, the showerheads show their age but are very well-maintained and work perfectly. Environment: The location is great. The room card gives access to a small gate leading to Yingze Lake Park. It's a nice two to three-kilometer loop for a leisurely stroll. Service: Excellent. They offered complimentary welcome fruits, and you just scan a QR code to request more amenities. There's also a delivery robot that brings food right to your door, all very convenient. Suggestion: I hope they can switch from instant Nestlé coffee to pour-over coffee bags. Instant coffee feels too low-end and doesn't match the hotel's overall quality.

The hotel is beautiful; it's like staying in a former Wang family manor – a very unique experience. The heated kang (traditional heated brick bed) room is quite special, and a butler even helped with luggage. The hot spring is natural, and the outdoor pool is very comfortable. Two days after checking out, I suddenly realized I'd left my camera in the locker in my room, but the hotel found it promptly – a close call! They're very reliable. I'll definitely stay here again next time I'm in Lingshi. 👍

The hotel's breakfast is definitely a major highlight. The restaurant is spacious and bright, offering a wide and diverse selection of food. For Chinese options, there's an excellent variety of warm congee, steamed buns, fried dough sticks, and various side dishes. Everything is prepared authentically, tasting just like homemade. Western choices include bread, ham, fried eggs, and coffee, all of which are of excellent quality. They also offer freshly squeezed juices that are crisp and nutritious. Whether you prefer Chinese or Western breakfast, you'll find something you love here to kickstart an energetic day. While the hotel's pool isn't huge, the water is crystal clear, and you can often see staff regularly testing and maintaining it. The area around the pool is also very clean and tidy, equipped with comfortable lounge chairs where you can relax after a swim. A refreshing dip here is perfect for both exercise and relaxation. Finally, I must commend the hotel's thoughtful attention to detail – they provide L'Occitane toiletries. L'Occitane's bath products are renowned for their high quality, fresh and pleasant scent, and rich lather. After using them, skin and hair feel clean and comfortable, which truly adds a luxurious touch to the stay. Overall, Wyndham Grand Shanxi Datong excels in both its facilities and service quality. The next time I visit Datong, I will definitely choose to stay here again, and I highly recommend it to anyone traveling to Datong for leisure or business!

This should be the best hotel in Changzhi, Shanxi. It has a great location. It is adjacent to Changzhi Museum and within walking distance of Guanyin Hall. The floors and rooms are very clean. The waiters are very enthusiastic, and the service in the restaurant and at the front desk is very professional. Changzhi is a small city, and Runerlai Hotel is very convenient to reach by bus from the East High-speed Railway Station and the airport. Recommended.

I had booked the Yungang Hotel, but upon check-in, the hotel kindly upgraded us to the adjacent Wyndham Grand Hotel. While I initially appreciated this gesture, after checking in, I found that Wyndham's management left much to be desired. Firstly, upon arrival, I noticed uncleaned water stains on the sink faucet and bathroom light switch. Later that evening, when I used the hairdryer, dust and lint flew up from the floor, indicating that it hadn't been properly cleaned during regular housekeeping. The breakfast experience was particularly dreadful. Wyndham and Yungang shared a combined breakfast service, with food stations set up at opposite ends of the dining area. Crucially, one station offered several more dishes than the other, and the two stations were at least 50 meters apart. If you sat at one end, getting food from the other was too far. Moreover, it was incredibly crowded, and the hotel did not implement any crowd control measures. If you went to get more food, your table would often be taken by someone else when you returned, and the hotel appeared unconcerned about this issue. In conclusion, while Wyndham's newly opened facilities (hardware) are indeed excellent, the 'soft management' (service and operational aspects) clearly needs significant improvement.

During our trip from Hohhot, Inner Mongolia, through Ordos and Datong, to Taiyuan, we stayed at five hotels in total, and the Marriott was by far our favorite. Upon arrival, a hotel executive personally greeted us and gave the children lollipops, which absolutely delighted them. The hotel is quite new, with excellent facilities, and the breakfast was incredibly delicious. We booked a family room which was large and beautiful, much to the children's delight. We only stayed two nights as our main reason for being in Taiyuan was simply to catch a flight home. When checking out, the kids were begging to stay longer, not wanting to go home. Even I was reluctant to leave – it was truly that comfortable. The entire staff, from service personnel to management, were incredibly friendly and welcoming. The breakfast was also excellent, and the location is fantastic. In fact, this hotel alone has made us consider returning to Taiyuan multiple times! 😁