Hotel Dengan Pools di Shanxi, China

Hotel no problem service are nice breakfast fascinating.But still a bad experience of my travel cuz the most terrible air conditioner ive ever seen in the big hotel.really big noise and can't control the temperature no matter the number on the conditioner always the same temperature made me can't sleep during the whole night.Bad experience......

We had an amazing stay at Sunyata Datong. The hotel beautifully blends traditional Chinese architecture with modern elegance, offering a serene and spotless environment that feels both authentic and refined. The hospitality was exceptional — every staff member was polite, attentive, and genuinely caring. Their attention to detail made the experience truly memorable, from the thoughtful room touches to the warm service at every interaction. The team went above and beyond to make us feel welcome and comfortable. The breakfast was another highlight, with a wonderful selection of freshly prepared dishes that were both delicious and beautifully presented. A perfect blend of culture, comfort, and heartfelt service — Sunyata Datong is truly a gem and highly recommended for anyone visiting Datong

Strong cigarette smell in the non-smoking floor hallway. Terrible bathroom design, the see through glass door makes it impossible to use the bathroom when you have guests. The bathtub is facing the entrance door in the open space. Obviously no privacy at all for anyone who what’s to use it. The room is not sound proof and you can hear people talking in the hallway and music from somewhere. There were people having their wedding ceremony here and loud firecrackers sound woke me up very early in the morning.

Comfortable hotel in a refurbished old castle on top of a hill. Comes with an onsen, including outdoor onsens. However, location was a bit inaccessible with no amenities nearby so taking a cab to the city was essential for food and groceries. Staff were also curt and not very friendly.

A place that allowed us to rejuvenate and sleep well! It has a hot spring tub in the room. Bed is a king size bed. Toilet has a sewer smell though, so that is one minus point. Service is awesome. Service staffs were helping us to bring our luggage down and up the car. They also helped navigate our car into the old city. We appreciate the free snacks and arrival drinks. The disposable toothbrush is surprisingly usable. The location is near to food street; the staff will gladly direct you to it. Thanks for the staff — 丽莎，小赵，小良!

This hotel is very large and clean. The rooms were very spacious. The only thing is that the heat is 'on' even if you lower the temperature to its lowest setting. Thankfully there was a window to open even though it was -6° outside. The buffet was great with lots of selections. The one & only restaurant for dinner was great. Their large Asian menu provided pictures of all the dishes. The staff in the restaurant was very friendly & helpful. The pool was nice and clean. There was even a lifeguard on duty. The hot tubs were separate in the men's & ladies' change rooms. The only issue was that the front desk staff was very limited with English and there were no concierge services. Other than that we enjoyed our stay at this hotel.

晉城相府莊園酒店體驗超棒！位置絕佳，離皇城相府、郭峪古城、書院都很近，酒店和景區之間有免費觀光車接送，出行特別省心。房間乾淨整潔，住着舒服；酒店後院就是莊園，風景優美、空氣清新。最驚喜的是，這裏光污染少，晚上能看到滿天繁星，幾十年沒見過這麼清晰的星空了，治癒又浪漫。整體滿分推薦！

We were upgraded to an executive room, which is magnificent. However when we arrived, the door man just greeted us but not taking care of our luggages. We found that the room amenities are inadequate. There was only one small tube of liquid soap, shampoo and conditioner. These certainly are not enough for 2 persons.  The first night was excellent, the bed was turned down and the airconditioner worked perfectly.  The second night was awful. The airconditioner was turned off because the outside temperature was around 14°, but our room was hot. Upon complaining a fan was delivered but it was useless! A sleepless night and the bed wasn’t turned down either.  We won’t make a fuss if it’s not a Kempinski Hotel!

Great location and they were all super nice. However the room was super hot and there is no AC. When we asked they brought up a portable unit but it wasn’t nearly enough to keep the room comfortable. If it’s winter it could be a great spot but definitely look elsewhere in the late spring and summer.

這次入住體驗真的超出預期！房間乾淨整潔，床品柔軟舒適，隔音效果特別好，晚上睡得很安穩。前台管家服務熱情周到，辦理入住和退房都很快捷，有任何需求都能及時響應。房間設施齊全，洗漱用品品質不錯，衞生間乾濕分離很方便。酒店位置便利，出行方便，周邊配套也齊全。整體環境安靜雅緻，衞生打掃得很細緻，細節處盡顯用心。性價比超高，服務貼心又暖心，住得舒心又安心，下次來還會選擇這裏，強烈推薦！