Hotel Dengan Pools di Occitanie, France

Excellent hostel, a bit expensive but really worth the money. All amenities were top notch. Very comfortable bunk bed with nice bedding. I was in an 8 person dorm but it was really a 4 person room since there were 2 rooms with a shared bathroom. Great location, close to the train station and not far away from the historic center. The common area was outstanding, spacious and well decorated. There was bicycle storage, and overall security was very good.

Funny, first room light in the room curtain too small, change of room click clack broken in the living room, change of room again .... Phew saved, thanks to the receptionist who did not hesitate to change the room and to her kindness. The prices are attractive but should we suffer these disappointments simply because the price is competitive? Not even a commercial gesture or a free breakfast ...

The hotel was quiet and the staff was very friendly. However, it was located a little far from downtown Lourdes, so it was inconvenient to return after an evening pilgrimage, and the breakfast was average.

The hotel is located in the Carcassonne Castle, next to the church, with a beautiful environment. It is a historic castle hotel. The navigation position of our Mercedes-Benz business car was a little off, so we parked in the riverside parking lot and walked to the hotel. The hotel then used a small car to pull the luggage to the hotel. The swimming pool is not open in winter, and you can hike in the castle in the morning. The hotel garden is very exquisite. Breakfast ends at 10:15, which is a bit too early for a resort hotel. Dinner requires reservations. We didn't make reservations in advance and had to eat outside. The hotel recommended a restaurant next door, a 5-minute walk away. The dishes were amazing and we had two meals in a row. We stayed in a family suite with a large bed and an 80 cm single bed. We stayed in 4 people, and the hotel added a single bed for us free of charge. The toiletries are all Clarins, the shower water is very large, the room is well heated, and the stay is very comfortable, which is very suitable for family vacations. The hotel staff is very enthusiastic, and the castle black chocolate presented is also delicious.

The hotel is really near the station so it's really eazy for people who visited Lourdes for the first time. You just need to cross the street. The interiors look really nice and the staff are friendly. The room is also nice and big enough. It also near the Sanctuary, you only need to walk a couple of minutes. Our experience has been great, thankyou so much Best Western!!

Excellent accueil Boisson offerte en attendant la mise à disposition des chambres Propreté et service impeccable. Le petit HIC: au moment du départ, on m’annonce: 1) le paiement des boissons offertes à l’arrivée 🧐 Après explication, je n’ai rien payé 2) le paiement de deux petits déjeuné (44€) que j’aurais pris??????? Alors que j’étais chez des amis pour prendre le petit déjeuner chez eux. Ça veut dire que n’importe qui peut utiliser les services de la restauration sur le compte d’autrui Je veux signaler que j’ai terminé mon agréable séjour sur une fausse note 🫤

The beautiful hotel, in the center and with very good service and facilities. Excellent choice for a getaway or for a few days of vacation in Lourdes.

They give you a lot of easy if you come late for receipt, very practical to send you the codes and leave the key through code. A large and clean room