Hotel Dengan Pools di Dorset, United Kingdom

In general everything was great. We suggest to change mattress as both we and our friends had terrible back pain but this is of course just a preference and not everyone wants a hard mattress as we do. Apart from that we love it all in this hotel. Thankyou .

Fantastic! It has an old-world charm that's beautifully understated, with impeccable aesthetics. Highly recommend! And all for just over 800 RMB! Compared to the Huajiantang I stayed at last night for over 3800 RMB, this place is in a different league entirely!

Good hotel with lack of attention to details. 😬 Breakfast food is average, almost no fresh fruits (apple and overripe banana), and not many veggie options, but the staff is lovely (more hospitable than people at the reception), each day the chef was busy but kept smiling to all guests around, nice way to start the day, thanks!:) Spa area is lovely, great tor the gloomy days!:) Room was ok, no windows to be opened thus no fresh air.. water temperature was rather low, couldn’t really enjoy the shower.

Booked as a last minute, lovely hotel.. Reception staff could not of been more helpful. We got upgraded to a sea view, and the room was spacious & lovely. .. there’s a lovely grandness to the hotel , so I felt sad that the smallest of Maintenon job that I noticed let it down, for example , the conference room opposite the reception curtain we’re hanging off it’s rail. So simple to rectify I’m sure. Bar drinks, VERY overly priced . Didn’t use the Spa as closed at 6pm . I would return to this hotel., as stated the reception ladies were smiley, & helpful.

The hotel was lovely had trouble booking has didn’t realise I needed photo ID to check in had had a PIN number but the receptionist wouldn’t accept that lucky for me I had a photo of my passport on my phone this needs to be made clear when booking 

We had a 3 day stay at the Harbour Hotel in Christchurch. We ate dinner there twice - once at ”The Upper Deck” and once at ”The Jetty”. Both meals were excellent: we had lovely tables, the food was great and the service made us feel special. The experience at breakfast was the same, with attentive service from all the staff and great food served on the open veranda. Although we were using the hotel as a base for our walks around the area, we also used the spa which was well maintained and had all the facilities you could want. We did have an issue with our assigned room which was not as ordered from Trip.com. Although the reception team reconfirmed they had allocated the room accurately based on what Trip.com had ordered for us, the Cherry the reception manager took it on herself to compensate us for the mismatch. From start to finish the service at The Harbour was outstanding. All the staff that served us in reception, the bar, the restaurants and the spa were helpful, efficient and friendly. Although our room was smaller than we'd ordered, it was well appointed and the bed was very comfortable. All in all, this was one of the nicest hotels we've stayed in, this in no small part due to the professionalism and caring attitude of the staff team. We will return !

Stunning hotel, great location. Everything was fantastic. Small thing is room 109 has a small frosted window with no view. When opening it opens to a dirty mucky roof. We did not leave it open as vermin might enter the room. We also mentioned it was a 40th bday but no extras not even a note.

The room wasn’t what I expected for the price. The bed was extremely uncomfortable and the water pressure in the bathroom for the shower was awful. We had a better shower in the indoor pool at the other hotel. Some of the staff we very friendly but others came across rude. Other than that the location was perfect

Good location and cleanliness, sea view if you upgrade your room. Only the tv was not working, and bad at Sound insulation, cause I can hear others talking at night

Lovely one night stay at this hotel,was about a 20 minute walk to the centre! Room was nice and the bathroom was lovely! The only downside was what the room resembled a sauna to the point we had to ask for an extra fan which wasn’t too much trouble for the reception team after they located one! I would stay again but would recommend you do not stay anywhere near the leisure facilities and especially not room 23 unless you like waking up feeling like you’re abroad!