Terokai Ulasan Tetamu Hotel di Lancashire

Barton Manor Hotel & Spa, BW Signature Collection
4.2/5108 Ulasan
When we arrived the barrier was down. We had to do that awkward thing of move the car over as far as you can and then stretch to reach the button to contact staff. Unfortunately the staff member who answered the gate intercom was a little hard to understand and she cut us off rather abruptly with the gate still remaining down. We pressed again and the gate allowed access. We checked in and I advised that I had already paid online via paypal. The staff advised that any payment was not an actual payment rather a hold - I would still need to pay again. If you use paypal you will know it takes several days to show on your account so I could neither prove nor disprove their claims. We got to our room and were pleased to be in an annexe as there was a wedding going on. Nice room size etc kettle, coffee machine, mugs, tea and biscuits. I checked in the bathroom for glasses and there were none available - I would assume that a hotel charging over £100 per night would at least supply plastic cups or proper glasses to drink water from. There was plenty of storage available and a decent hairdryer. The shower was nice - however the glass door was not long enough to prevent significant amounts of water hitting the floor - the bath mat was sodden. The shower tray and grout work as well as an area near the radiator had mould/blackening to it. There was also a random hole in the ceiling - possibly an old leak? The food was great although it took a while to arrive. I did ask for mild peppercorn sauce and no mushrooms - my food arrived with mushrooms and no peppercorn sauce. We left the restaurant believing that the meal would be added to the room - a member of staff followed us out advised that many people may have sat at the table and they needed a room number (this was given when we arrived at the restaurant) and could we pay now?!; perhaps they need a better booking/checking system in place? We then went through to the bar there were several tables which had been left with glasses on them. They were only removed when we sat at one of these tables, the table remained unwiped. The two staff on didn't come over to see if we wanted more drinks and didn't interact with other people who were hovering also intending to purchase drinks. I eventually took my chair and sat in front of the bar waiting for the staff to return from a patrol; neither asked if they could help so I shouted over. I believe this is indicative more of a lack of training in customer service than rudeness. Children from the wedding were becoming a nuisance by this point and were pretty much unchallenged by staff. They were running in and out, up and down stairs taking milk from the fridges and leaving plastic rings on the floor. They made enough noise to be heard on at least the first floor as the fire doors were help open by magnets. In our room we hoped for peace and quiet only to be left disappointed by music echoing over from the wedding - this finished just before midnight. The bed was comfortable and we slept well. The gym was lovely and quiet at 8am although the sauna hadn't quite heated up when we headed in there around 8.40ish. Breakfast was mostly tasty - the black pudding lacked any flavour - the scrambled eggs and hash browns were great. The tea was the wrong colour and tasted like very cheap teabags. There were bits of chips on the floor from the food service the night before.
Grand Hotel Blackpool
3.9/543 Ulasan
We have just returned from an overnight stay. We had booked the suite ( coniston). Upon arrival we were quickly dealt with by reception. The hotel is running on a skeleton staff but all were helpful. Our suite wasnt ready but the happily stored our luggage so we could go into Blackpool and would call when it was ready which they did. The hotel itself is in a 10 min walk of the north pier and tower. From the outside it looks a little tired. The main door doesnt work and decor is dated. The suite however was very spacious. It stretched across 5 windows all tower facing with a great view. The only down side to this was the windows needed a good clean. The suite was modern and had 2 bathrooms a dining area a living area and bedroom. It was clean and tidy however there were noticable stains on the carpet and furniture which they had cleaned in the past. But overall was very pleasant. The bath was lovely nice and deep. We only paid 179 for the night when peak charge can be around 300 so i felt at this price it was worth it. The only thing that would of made it better and i would expect if paying top end would be a robe slippers and possible complimentary mini bar. The bed was very comfortable and the addition of a fan was welcomed. However no hairdryer! We didnt eat here as we ate at the beach house (highly recommended and it didnt dissapoint! )At this price point we would return again and plan to in the future.
The President Hotel
3.1/5106 Ulasan
Thank you to all the staff you made mine and my friends few days away the best. The staff are amazing so friendly. The food superb. Our room was a bit on the small side but had everything we needed and a sea view. I never normally go to the entertainment but so glad i did i laughed so much and it was singers that were on. I have had a horrible 7 months and this little break as helped me so much. Defo going to go back.All our love Sue and Carol room 400
Norbreck Castle Hotel & Spa
3.4/5104 Ulasan
Everything went we'll at first, during checking time, instead of dobule room, we were checked into queen beadroom but after speaking with front desk lady it was sorted out.
Blackpool Fc Hotel, Radisson Individuals
4.1/5105 Ulasan
We were dissappointed in the car parking situation. It wasn't exactly made clear that you need to drive into where it was marked exit and press for them to lift the barrier. Then unfortunately there was no room so had to call into reception to find out where we could park it was a bit stressful and could have been avoided. The hotel itself is very secure as you need to press for access to the entrance. Once up to reception on the first floor we were welcomed and allocated a room. The room was very tired with marked and scratched walls and ceiling. The bathroom had all the ususl facilities but a great big crack was in the tiles on the floor about two and half feet long. The shower head was dirty and the bottom of the main door was peeling away. The bed was two single mattresses put together which were obviously well used and meant there was a bump in between which wasnt very comfy. The bar was expensive for drinks and the staff seemed to multitask serving and cleaning tables etc. Some of the same staff were at breakfast and it just felt a bit overall short staffed. The breakfast itself was adequate but basic. We did notify reception on checking out of our findings as we are not usually ones to complain but the issues do make a difference and some just general maintenance.
Royal Kings Arms Hotel
4.4/544 Ulasan
Lovely stay over the weekend while at a training course in Lancaster. The hotel is located in the centre of Lancaster so is really convenient with plenty on your doorstep. The hotel itself has had a refurb and has lovely modern clean rooms. The reception staff were extremely helpful particularly Chelsea who is a credit to the team.
Imperial Hotel Blackpool
3.9/548 Ulasan
This hotel was 15x years old....so old style and classical freeing and grandful taste of royal. If the take picture is very nice place. But the hotel could be not useful and not fit useful when modern style. Do not any chair. Not enough battery charger and no enough position put on anything. It is important No air-conditioned or fans for summer...Anyway, it is a valuable for fun a vacation .
The Savoy Hotel Adults Only
3.5/549 Ulasan
We went on a short break, staff were great. The room itself was fine though there was a broken light switch which we reported to reception. This was still to be changed when we left on the Monday(reported Saturday am). Bar prices were typical for a hotel and entertainment finished at 9pm on the Saturday as the singer was going to another hotel. That said we would go back again.
Lyndene Hotel
3.8/5101 Ulasan
Everything about our stay was fantastic greeted beautifully when we got there, room was lovely and clean, facilties brilliant, never a bad holiday experience hotel is beautiful, staff are always so lovely and the entertainment was brilliant will be booking again soon best hotel in blackpool didnt want to leave always a pleasure to stay there my son really enjoyed it wants to come back already you all take care be booking again soon could please keep me updated with the entertainment that's on for the rest of the year
Pine Lake Resort
4.4/5116 Ulasan
Excellent stay(very relaxing for all ages)great amenities and plenty of places to explore with a great bus service on the door step. Great for kids with a good variety of water sports on the lake. Food in restaurant very good at a reasonable price

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Maklumat Perjalanan Tempatan

Bilangan Hotel167
Bilangan Ulasan6,506
Harga Purata (Hari Bekerja)RM 645
Harga Purata (Hujung Minggu)RM 771