Hotel Dengan Pools di Oxfordshire, United Kingdom

The hotel is about five kilometers from Oxford city center, a convenient 10-12 minute taxi ride away. The hotel's front desk manager and several staff members are British and provide good service. There's also a Chinese lady, likely to facilitate communication with Chinese guests. Overall, the facilities are quite good and relatively new. I have two issues though: 1. There's no elevator, so you have to carry your luggage upstairs yourself; 2. The gym opens at 6:30 AM and closes at 9:30 PM, but they stop allowing entry at 9 PM. The English breakfast is decent and quite authentic. However, the service is generally poor. During my stay, one morning I witnessed a female front desk receptionist arguing with an elderly British man, who seemed extremely upset. This level of service is unacceptable. One evening, I had cod at Leo's restaurant, and it was the worst I've ever tasted. When it was served, it had a slight odor, similar to stinky mandarin fish. It was bland and incredibly dry when I ate it. It smelled bad and tasted like nothing. After two bites, I left it, only eating the sides and fries. The fries were also the worst I've ever had, no exaggeration! Overall, I'd likely stay at this hotel again in the future, but I definitely won't be having dinner at the hotel restaurant.

The staff were very friendly and helpful, it is a doggy friendly, it has a nice walking area and grasslands, and the hotel is very clean, we had a the amazing breakfast and also some fish and chips at the bar, we did not use the restaurant. It is far away from Downtown Oxford, but that is exactly its charm, a quiet area to wind down. Unfortunately one day the fire alarm woke all of us up at 4am in the morning. Which made us pretty sleepy, there was no compensation for this. It was interesting though to see an English Firetruck from nearby. Extra water bottles or a free drink would have been nice. The pool is only open to children for a very short amount of time. And the Dampfbad was smelling moldy.

It was nice stay. The location was not that great. Breakfast was not buffet but with nice view though the weather was bad that time. The kettle has leftover water and has a lot of scales. The changing room and the showers in the pool was freezing.

The hotel environment is lovely. It's next to a local horse stable and seems to be a converted manor, with plenty of rooms available. They have large rooms that can accommodate 3-4 people, which is great for family trips. It's only two bus stops away from Oxford city center, so transportation is very convenient, and it's right by the River Thames with beautiful scenery. We didn't realize at the time and booked two standard rooms, but ended up getting a large room for 4 and a large room for 3, which made it a bit more expensive than necessary. For a typical family trip, one room would have been enough.

The hotel is quite secluded, surrounded by residential areas. The yard is big enough for kids to run around freely. The hotel food was good. However, the breakfast policy for children did not match the description on Ctrip, and the front desk staff was very rude. They also didn't inform us about the à la carte service, which felt a bit discriminatory. You really have to fight for your rights!

Lovely grounds, nice leisure facilities Pleasant food, reasonably priced Great deals on offer from time to time so can be good value for money.

This hotel must be a self-driving tour before you can stay. It is a 10-minute drive from Bicester Village. The hotel environment is very good in the golf course. The equipment and facilities are not new but clean and effective. The room is very large. I stayed in a room with a large double bed and a single bed. Breakfast is a traditional British breakfast. There is also a la carte grilled salted fish. It's not bad. The parking lot is free. It is a standard four-star hotel and the best hotel closest to Bicester Village.