Hotel Dengan Pools di West Midlands, United Kingdom

I stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.

Good location close to M42, free parking onsite, easy access to reception check in was straightforward lifts to all floors and the room was perfect clean and warm. self service for buffet breakfast good variety for every taste. would recommend this hotel to friends and family.

Stayed over for a wedding. Good location - close to the motorways. Lots of parking. Would recommend and stay again if in area.

I recently stayed at DoubleTree by Hilton Coventry and had a pleasant experience overall. The hotel was clean and well maintained, and the rooms were comfortable with good facilities. The staff were professional and helpful throughout the stay, making check in and general requests smooth and efficient. Overall, a reliable and comfortable option for a short stay.

This hotel was fabulous, definitely recommend the stay. Staff are friendly, rooms kept clean, lots of things to do if you do not want to travel outside the hotel. Would 100% recommend this hotel for anyone who is looking for the perfect break.

We had a fantastic relaxing one night stay. The rooms were lovely and spacious. The food in the Scotts bar was amazing. And the staff were so friendly. We will definitely be back again. The use of the spa facilities and towels was an added bonus.

Overall good hotel and at walking distance from the main city centre. The room is basic with a comfy bed and mine has the shower built inside the room, with divisions of course. It was super quiet as it faced the inside the of the building. The reception team was very helpful and there are free fruity water and muffins.

Genting Hotel is a highly rated hotel known for its excellent location, modern rooms, and direct access to Resorts World, the NEC, and Birmingham Airport. Guests generally praise the cleanliness, facilities, and friendly staff, although some feel the room rates and extra charges are expensive. Overall, it is a comfortable and convenient choice for both business and leisure travelers.

Breakfast was fantastic. Room was lovely but I struggled with the stairs. I didn’t realise that there was no lift. They were able to change our room to the first floor but still to many stairs , the only let down were the bar prices. I requested a large whisky. Was offered JD. I advised not a true whisky, then offered an Irish whiskey, advised no but then offered black label not advised £8.25 per measure with the smallest bottle of coke £4.00 and 1 pint. And was over £28.00 I was mortified. Obviously, I didn’t have anything else from the bar. But was a lovely stay. 

Unfortunately the air conditioning wasn’t working at times with the room temperature exceeding 28’ degrees, which made sleeping extremely uncomfortable both nights. The hotel staff really tried their best to resolve moving us to another room but a similar A/C failure occurred out of their control. We received complimentary canned water for the nighttime, and breakfast too which isnt spectacular but amounts to something; cereals, eggs and odd tasting sausages. The passenger lifts are quite slow, the leisure changing facilities are dated and were a tad smelly. The rooms are nice!