Nice hotel in Solihul…
Stayed for business…
Made use of the gym, pool and sauna etc…
Nice breakfast which catered for vegans…
The young girl manning the breakfast was lovely..
A short walk away from the train station, the hotel was a little bit tricky to find it being tucked into the University Campus, but I was happy with the room as a whole. The pictures admittedly made the room appear bigger than it was, but for my stay, it was very sufficient. Comfy bed, good shower, pop-up desk for me to do work in the room.
Came a long way to stay for couple of days for a wedding. Big reunion w some friends from around the globe.
Pros:
Hotel is at the great location. Lots of food option at Touchwood Mall opposite the hotel. Hotel food are quite reasonable too.
Staffs at the lounge & breakfast are Fantastic. They are friendly and helpful.
Rooms are spacious and bed are comfy.
Cons:
Reception should be better. We were attended by Josh during check in and he is not friendly and helpful when few enquiry asked.
A friend of mine (a couple) was assigned to a room which AC wasn’t working. And when asked for a room changed, he said its not available. He mentioned that it was an ongoing problem and offered them a fan instead. How is that possible they are still selling a dysfunctional room to a guest when they know its an issue! But if they want an upgrade, they can but they have to pay £13!! I think its bizarre!
My friends was stucked to the same room till the end of her stay w a FAN!
Overall I am happy with the stay but i need to rant about the room assignment. Its common sense.
Nice relaxing place, beautiful garden. Only issue I had no water available at night. Vending machine cash only. Rest of hotel card only. Reception staff were not helpful. Could not offer a glass of water. Disappointed.
The restaurant stuff were great a young lady Ilrat gave me a great services at restaurant, unfortunately the lady at reception wasn’t so welcome she made me send away decorations team because I wasn’t allowed to put decorated my room even though it not in their terms and conditions honestly I was disappointed. Anybody who’s to go there for they partner’s birthday think twice
Overall experience was good, I have been a few times but the room we was in wasn’t the best the WiFi was weak so we had to connect to our phone data and the shower curtains were dirty definitely needed replacing.
I had a lovely weekend , kind staff and very helpful especial the staff who was at reception on the 22rd of feb 2025 was so helpful thank you again.The breakfast was nice, enjoyed my stay.
It was a very nice and modern hotel with a large room and comfortable bed. The use of the spa was complimentary with the room and we were very impressed. There is a bar and restaurant onsite and although service at times was slow (but it was busy) the food was delicious and reasonably priced. My only downside was that there was no hairdryer but other than that all that was provided was very good.
The hotel common areas are very nice. The twin room we had was OK, although a little tired, with no window! (On the first floor as well.)
Service was excellent. We had an issue that was resolved quickly to our satisfaction.
This hotel was perfect for an overnight stay fir work the bed was extremely comfortable room Very bright and clean reception was lovely the lady on night shift very chatty and welcoming Breakfast was perfect nice spaces and food choice of food fully recommend this hotel and credit to the manager
The place was lovely to stay at and you already have access to the pool which is lovely touch! When we arrived, there was food plates still outside of our room from previous guests but this was soon resolved. Overall, the hotel was lovely!
Came a long way to stay for couple of days for a wedding. Big reunion w some friends from around the globe. Pros: Hotel is at the great location. Lots of food option at Touchwood Mall opposite the hotel. Hotel food are quite reasonable too. Staffs at the lounge & breakfast are Fantastic. They are friendly and helpful. Rooms are spacious and bed are comfy. Cons: Reception should be better. We were attended by Josh during check in and he is not friendly and helpful when few enquiry asked. A friend of mine (a couple) was assigned to a room which AC wasn’t working. And when asked for a room changed, he said its not available. He mentioned that it was an ongoing problem and offered them a fan instead. How is that possible they are still selling a dysfunctional room to a guest when they know its an issue! But if they want an upgrade, they can but they have to pay £13!! I think its bizarre! My friends was stucked to the same room till the end of her stay w a FAN! Overall I am happy with the stay but i need to rant about the room assignment. Its common sense.
Nice hotel, quiet, big parking. They have complimentary shuttle bus from Birmingham International station which wasn't mentioned in the booking email received. So ended up using cab from the airport for £15 or so. This hotel is not inside the airport so don't get confused with another Holiday Inn which is inside the airport ground and walking distance to Departures.
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