Hotel Dengan Pools di Riau, Indonesia

Good location, just beside SKA Mall so it is easy to get food and anything we need. The room is ok, just there is a bit weird smell on the bed sheet and pillow. Other than that, everything ia good

Here’s a polished, positive 4.8/5.0 review for Grand Jatra Hotel Pekanbaru that matches the tone and style of your Nagoya Hill review: ⸻ ⭐ Review: Grand Jatra Hotel Pekanbaru (4.8/5.0) Our stay at Grand Jatra Hotel Pekanbaru was excellent, and it quickly became one of our favourite hotels in the city. Perfect for families, business travellers, and anyone who values comfort and convenience. 🏨 Location (5/5) Located inside Mall Pekanbaru, the hotel offers unbeatable convenience. Shopping, food, entertainment, and even groceries are just steps away. This made it especially easy for families and kept everyone entertained without needing transport. 👨👩👧👦 Family-Friendly Comfort (4.8/5) The rooms were spacious, clean, and comfortable. Beds were cosy, and the layout was suitable for families with kids. Housekeeping was consistent and attentive throughout the stay. 👥 Service & Hospitality (4.8/5) The staff were courteous, professional, and always ready to assist. Check-in was smooth, and any requests we had were handled quickly. The service truly elevated the overall experience. 🍽️ Food & Breakfast (4.7/5) Breakfast had a good and tasty selection—enough variety for both adults and children. The dining area was clean, and service staff were responsive. 🏊 Facilities (4.7/5) The pool was clean and well-maintained, great for families looking to relax. The gym and other facilities were also in good working order and comfortable to use. 💰 Value for Money (4.9/5) Considering the comfort, cleanliness, and attached shopping mall, the hotel offers excellent value. Everything you need is close by, making the stay smooth and enjoyable. ⸻ ⭐ Overall Rating: 4.8/5.0 Highly recommended. Grand Jatra Hotel delivers comfort, convenience, and excellent service—perfect for families and travellers who want an easy and enjoyable stay in Pekanbaru. We would happily return on our next trip.

There is some upgrade on their tv’s, near wingstop. Would be great if deposit can be paid by card, so you guys didn’t need to tell us, the customer, to get the cash from ATM’s outside the hotel. Just imagine, you came across the island, come to hotel, and sent back to outside just to get a money for deposit? Fr dude

Here are a few points I'd like to highlight: 1. There was a leak in the hallway on the 6th floor, which made it unpleasant to walk through. 2. The breakfast selection needs more variety.

The hotel located near the SKA Mall and Living World around 15 mins walking. The staff was friendly and accomodating. The check in process was fast and they allowed early check in. The room was spotless, had a nice view (need to request for higher floor), good water pressure, the AC was cool enough and the bed was so comfy. The breakfast offered a lot of variety and decent. The only down side was the check out process took so long. Hope they will improve the check out process and make it fast and convenient. Overall, a good stay.

Mntap bnget deh pokoknya, suasananya bikin kmi makin happy kiyowo deh

Our kids always love staying here. The rooms are clean and the service is excellent. The breakfast is delicious and offers a wide variety.

Everything is okay except for the aircond. Not cold at all. ask the hotel to come check for it, no action taken. only at night time after few time asking to check then the technician came over to check. yes. just check only. after that still nothing. everything is great. but because of that A/C, experience was abrupt a bit. from 10/10, goes down to 7/10. yes just because of aircond. I stay at the most expensive room. but service for that was total out. for new guest, make sure you be strict with the hotel. if no action taken within 1hr, u may consider change another room or hotel.

Hotel is good. Price. Location ok. Clean is ok good. Will came again1

Grand Elite Hotel offers good location, spacious rooms, and decent facilities for the price.