Hotel Dengan Pools di Istanbul Province, Türkiye

Excellent stay, just one night stay but excellent. Location brilliant, hotel clean, staff very polite and accommodating. A special mention to Raif in the concierge who was extremely kind, helpful and polite. Outstanding value for money. Will definitely stay there next time with my family 😎7 🌟⭐️⭐️⭐️

The hotel’s location is very strategic, making it convenient for getting around Istanbul. The staff are friendly, helpful, and welcoming, and the breakfast is truly excellent with a very good selection. The only downside during my stay was that the room had an unpleasant smell. I stayed in Room 415, and although I tried running hot water in both the sink and the shower, the odor did not go away. I hope the management can address this issue, as it would greatly improve the overall experience and help maintain the hotel’s good reputation.

Hotel ini elegan dan bersih, dengan perkhidmatan yang teliti dan mesra. Kemudahan lengkap dan selesa, lokasinya juga strategik dan mudah untuk bergerak. Secara keseluruhan, pengalaman saya sangat memuaskan dan berbaloi untuk menginap di sini.

I live in the centre of Istanbul, I just wanted a night in the middle of nowhere to relax and this place is great. Super clean, huge comfy bed, best shower ever, amazing buffet breakfast with huge variety of dishes, spotless spa in the basement with sauna, hamam, steam room and heated pool. Not a sound in the room, I had a great sleep. The receptionists are rude and won't even say Hello but it's Turkey, I expect it. The breakfast staff will take your plate away while you're eating but again, Turkish behaviour. There are cockroaches in the room but not too many and not too big. Would definitely recommend it, great value for money

Crowne Plaza Istanbul – Old City: Refined Comfort and Remarkable Service (Room 3219) As someone who travels frequently for both professional and personal reasons, often staying in dozens of hotels across different countries each year, I’m not easily impressed. Yet, my recent stay at the Crowne Plaza Istanbul – Old City genuinely stood out. It’s a property that masterfully combines thoughtful design, polished service, and a location that captures the very essence of Istanbul’s history and rhythm. An Experience Worth Remembering Location & Access Situated in the heart of the city’s historic core, this hotel makes exploration effortless. From here, it’s just a short walk to the Grand Bazaar, Sultanahmet, and several key transport links. The setting feels authentic and lively; ideal for guests who want proximity without sacrificing comfort. Room 3219 – Exceptional Comfort The room offered a superb balance of functionality and elegance. It was impeccably clean, featuring plush bedding, perfect lighting for reading or work, and a surprisingly quiet HVAC system, a rarity in city hotels. Small details, like the scent of fresh linen and a spotless bathroom, reinforced the sense of care behind the housekeeping standards. Service & Staff The staff are the heartbeat of this property. Every interaction, from check-in to checkout, reflected professionalism anchored in genuine warmth. They anticipated needs before being asked, making the experience feel personal rather than procedural. This consistency across teams’ front desk, dining, and housekeeping speaks volumes about the culture of service within the hotel. Dining Experience Breakfast was both indulgent and efficient. The buffet selection was diverse, featuring beautifully presented dishes that catered to both international and local palates. The staff handled the morning rush with grace and precision, maintaining quality and attentiveness without any sense of haste. Facilities & Ambience Public areas were spotless and aesthetically cohesive. The fitness and spa areas were well-maintained, creating a serene environment ideal for unwinding after long days in the city. The lounge and lobby were comfortable enough to double as workspaces, a feature that frequent travelers will appreciate. The One Minor Quirk I noticed some early-morning noise, mostly the seagulls, a distant metro vibration, and a faint scratchy sound around 6 a.m. While this didn’t detract from the overall stay, it’s worth noting for lighter sleepers. It’s a subtle reminder that even in the most refined settings, Istanbul’s energy has its own morning rhythm. Final Thoughts What defines the Crowne Plaza Istanbul – Old City isn’t just its luxury—it’s the consistency of experience. Every aspect feels considered and intentional. Having stayed at countless hotels across Europe, the Middle East, and North America, it’s rare to find one that strikes this balance of local charm and international polish. I often recommend property to colleagues who travel as frequently as I do, and this one has already made it to the top of that list. It leaves one wondering: how might the experience differ in another season, on a higher floor, or in one of the suites overlooking the skyline? Would the same quiet elegance and seamless service hold up under different conditions? Those are questions I find myself curious to explore again, perhaps sooner than I planned.

Room was bigger and all was perfect Breakfast also good It lacks a fresh coffee machine which can make big difference Notice. Only issue staff for non sense keep knocking door asking or checking which is annoying

The hotel itself was quite nice and most people in the service were friendly. However, communication was a bit complicated because their English was so so. That being said, most of the staff made an effort and we managed to understand each other. The rooms are big and recently renovated. The spa is good. The breakfast was very nice. The transport to the airport was nice as well. And the driver was super friendly. All in all for the price was quite good. There were a few things we didn’t like. The young boy who accompanied us to the room demanded insistively for a big tip just to carry in the elevator the luggage that we didn’t need any help. We offered 3 € and said more. We went to the lobby and offered to give a small tip in Turkish lira. The person at the desk said we didn’t had to give a tip if we didn’t want to. And he was angry but let it be. This was a very bad experience. In the pictures you can see the door of the shower was missing. There was a bit of molde in the bathroom. And the room was not well isolated from the road, so we could hear all night the cars and trucks going by since it’s in an industrial area. To sum up. It’s good value for the price. We were quite satisfied overall. Only a few details would make this a great experience. They should look into it because it’s just a few details after all the amenities they have put effort into making the hotel a comfortable and attractive experience.

Great central location, a nice sauna, and decent breakfasts. However, the room itself is very, very small, which was quite inconvenient for me. If you want to use the safe, you have to move the bedside table, otherwise you can’t access it. Otherwise, everything was fine.

A world class hotel in the heart of New Istanbul. All queries expertly attended to and the hotel rooms were spotless and the location is ideal with some of the most breathtaking views of the Bosporous and Istanbul. Went to the roof top for refreshment and managed to really enjoy the holiday to the full. The hotel deserves its five star rating.😊

Very nice hotel. Rooms are perfectly clean and smell awesome. Breakfast are chefs kiss! Staff is very friendly and cleaning ladies doing their job very well. I would say the only negative thing about this hotel is location. Nearby mall is in 15-20 min walk, and there are only few small grocery shops nearby. But hotel is still awesome. Recommend!