Hotel Dengan Pools di Illinois, United States

Very clean hotel and nice staff. The room was rather small (but good enough for two people) We stayed for four days in total, the nights were very quiet except for one night where we heard bar music playing from several blocks away. The hotel is close to the HMart. The lack of a kettle (in the common area or in the room) is not a deal breaker as you can use the microwave (in the common area). I wished the combination safe was larger, as neither my laptop nor tablet could fit, so we travelled with our devices which made walking very tiring. The bathrooms are nice, well-lit and spacious.

Wonderful place. I've been to the UK and this place is very authentic. Excellent rooms, food, amenities and a great location. We will be coming back for sure,

I love HGIs. Good price, great room and staff. Perfect location for my needs.

Nice hotel at reasonable price. Close to interstate.

Nice hotel, only stayed while was doing local meetings. Check in was easy and quick. Had a good night's sleep.

Everything was great about this hotel, except that when I ran the sink in the bathroom, part of the waste water would overflow on to the shelf under the countertop. Really wierd that someone would fix a drain issue and not check their work.

Accidentally booked this hotel during the Days of the Dead event that was going on at the hotel that weekend. So when I arrived I was surprised by many of the attendees, but some absolutely interest costumes and people were there. Even saw Alice Cooper and several stars of the current hit movie Terrifier hanging out in the lobbies and at the restaurant. This hotel is located across the street from the convention center and also the Rosemont Theater and close to O'Hare. That was my biggest problem, so many loud planes flying over (very closely) all through the night. My room was on the side next to the Rosemont Theater and their very bright sign was a little annoying, especially since the blinds don't close all the way to block off the light or help with sound reduction. As with most busy hotels, the unfortunate noises from other guests slamming doors or taking a shower is something I might expect at a lower name brand hotel - unfortunately these problems are present at this location too. My room purchase came with free breakfast buffet at the restaurant, and it was absolutely fantastic. A wide variety of fresh fruits and standard breakfast foods, all laid out nicely and neat. I would hit this place up for breakfast anytime I am in that neighborhood. Staff was friendly, took the hotel shuttle back to O'Hare. Has a decent size indoor pool and a couple of workout rooms, which I didn't use. Also had a Caddyshack themed bar and restaurant, food was also decent there.

Besides needing staff to cover busy times such as check in and out, the accomodations are excellent. Clean marble bathrooms with white towels. Beds white as snow and comfortable. First time seen house staff friendly and responsive to your needs. Downers Grove hotel have elevators to third floor. Breakfast was standard for first and menu posted for each morning and the eating area was clean and kept maintained by kitchen staff as people dined left tables..Noise free rooms. Individual temperature rooms controls. Wide hallways and have communication friendly rooms whatever these are. Again, communication to the front desk from room was cumbersome as long rings to answer from phones I'm rooms by front desk staff lady. Can perhaps use a two person a peak times or as a balance during the day for better response.

The pillows on the bed were 5 small pillows, not standard sized and kept slipping from under our heads. They only supplied 2 bath towels for the 2 of us, would be better had they supplied 2 for each of us. The TV remote was cumbersome to use and had no instructions you could reference.