Hotel Dengan Spa di Queensland, Australia

Room was clean but aged. Bathroom had a shower over bath. From the main bedroom you could hear the shower and toilet flush from next room & the elevator going up and down. It is quite noisy. We were only needing a 1 night stay. This was good for that. Any longer and I would definitely have preferred something more modern.

Dated but well kept. Pool and BBQ although I didn't use them were a good facility. Location middle of Cairns meant I could walk everywhere easily and on the level.....even the airport was in my walking range at 5.4 km. Staff were excellent and the management Excellent and able to resolve all issues I had with onward travels and other countries online travel document requirements, which is so helpful to an older less technical traveller like me.👍 Mervyn

The hotel has a nice and classy overall look, but the room and bathroom felt somewhat dated. The front desk staff were unfriendly and not very accommodating, which was disappointing. However, the concierge team was excellent—very helpful and genuinely welcoming. The main advantages of this hotel are its location and the great concierge service. During my stay, several events were held in the hotel hall, and it became overcrowded, making it uncomfortable for in-house guests to use the facilities such as pool etc. Despite paying a substantial amount for accommodation, the hotel declined even a 30-minute late check-out request, which was quite frustrating. Overall, you could easily spend less—or top up a little more—and enjoy far better service at other nearby hotels.

Accomodating receptionist, beautiful, clean room with a lovely view of the pool. Fantastic facilities and great coffee in the Gin bar. Delicious breakfast on the 19th floor with amazing views. Central to Broadbeach, Pacific Fair, ****** and public transport. Perfect and memorable stay.

This hotel is centrally located on the esplanade, and this is its main plus. In everything else, in my view, it loses out to the Hilton , to which I moved after a few days. My room smelled to the extent it made me feel unwell. The two swimming pools they boast are a joke. In the first glass pool, you are fully exhibited to everyone on the esplanade, which is why no one swims. In the second one you can't swim if there's anyone else in the pool, it's that narrow. The spa is a private massage joint. I was given a parking spot with no remote the first day, and allowed to park as an exception - their parking is too small to accomidate a hotel of this size. It has no ev charging. The breakfast is nowhere as good as the Hiltons. In any case I fixed all these problems by moving.

Friendly helpful staff. Woolworths,liquor store and fast food red rooster a short walk over the road. 15 minutes in an uber to the pier where lots of food and entertainment are. Had a Good stay here along with view over the pool. It does become light in the room as no black out. Laundry facilities available Would recommend

This is a hotel that up to standard - it may not be the best in the world but I believe it is one of the best in Cairns. The location is a bit far - it take a good 15 mins walk to likely everywhere in Cairns city center. However it is one of the newest hotel in the town and could give you a good and fair service. The buildings in the hote and the pool is beautiful. When you walk around the town you will find all big brands hotel in the world but they all looks like historical buildings.

Amazing place to stay! Staff were all super friendly. Very convenient bus stop right outside to get in and out of Airlie Beach for only $1 for a day pass. 10/10

Great location, easy to walk the city, close to train stations, fast wi-fi, clean. I had 1-bedroom apartments on the 20th floor. Stuff is friendly. Please note that there are construction works, sometimes even at night. But when you walk the sights whole day it’s not a big problem. At night here is a good soundproofing. Definitely can advise these apartments!

Clean room and friendly staff only downside was the AC was not operating