Hotel Dengan Spa di Queensland, Australia

Booking online with Trip was simple. The Dorsett have clean rooms and staff are lovely, plus it's attached to the Gold Coast Casino. I was pleasantly surprised that the hotel is equipped for people with disabilities or use a wheelchair. This includes self opening and closing doors, shower and toilet set up with aids that can be pulled out to accommodate needs and there are wheelchair touch buttons for opening the door. I showered before going out and it flooded the bathroom, luckily there were 2 infloor drains. Within 2 mins or asking for maintenance they had a lovely young man up to fix it, then another minute later housekeeping arrived with fresh towels. The maintenance man also gave me a good rundown and recommendations on the restaurant's at the Casino. 2 negatives - 1st, it is hard to work out where to park as you use the Casino parking, the carpark directs you where to go but there is no clear signage on where the hotel lifts are. I only knew this from a past visit over 2yrs ago. This is something that needs sorting out. 2nd, the entrance address for the hotel foyer is actually on the Casino entry side, so you drive around looking for it. I now know that instead of turning off onto The Darling Ave, as gps instructed, you take the slip road before The Darling Ave exit. This takes you past the residential tower and to the front of the hotel

Very close to the main street, just a few minutes walk, very convenient. There is a waiter who speaks some Chinese, very nice! The sea view is not wide enough, the facilities are relatively old, the food is not delicious, maybe it's because of different tastes. The bed smelled at night, fortunately we only booked one night and went to another hotel the next day.

Not bad. We got a room at the end of the hall, and luckily, it was the only one with a sea view. The room was quite spacious, but the bathroom mirror was a bit too high. There was some noise from a utility room outside the door, but it wasn't a big issue. It's very convenient with various stations and restaurants nearby.

It’s nice and quiet, and pretty comfy, but there’s still a bunch of hair on the floor, and it doesn’t look super clean. The staff seemed a bit confused with the info, but it’s all good. Just don’t expect five-star service, that’s all.

Everything about this hotel is exceptional. The only downside was the room that I was given was on the top floor and the noise from either some sort of pump or the outside unit of the air condition was so overwhelming that I couldn't sleep well all night.

I was mostly happy with the resort. There were some things missing like more food options (only two restaurants) and small luxuries like a sauna for example. It’s also hard to rate the staff as you had some incredibly helpful staff and then some real depressing ones that were just rude. The only other thing that was a bit of a shock was that the beaches were just full of dead coral and no sand. I hadn’t been to one of the islands in the Whitsundays so I was surprised to see that. The photos of the resort did not show this so it would have been nice to know so it didn’t lead to disappointment. Some positives though is that the resort was beautifully designed and they offered a lot of free water activities like kayaking for example. The buffet breakfast was also really nice.

Such a good and convenient place with good prices. The swimming pool is warm, and the staff are so friendly.

The hotel boasts a superb location with breathtaking views from the balcony. The kitchen is fully equipped with everything you could need. This is a fantastic apartment hotel; the only minor drawbacks were the slightly small and single bathroom. Otherwise, all other services were excellent. Highly recommended.

The location of the hotel is very convenient - 10 min walk away from the convention centre. The train station and bus station is nearby and the walk to the nearby turbocat makes the hotel in a prime location for transport. The front desk was efficient and pleasant. Although I check in early and the rooms were not ready, they were nice to allow us to use the facilites on the 21st floor to relax and shower. Also on the 21st floor is the rooftop bar which has the best views of South bank and the skyline. The Vista King Suite was a huge room with large bathroom sitting area and the bed was super comfortable. It took me awhile to find the door, which was hidden behind a glass door enclosure to block out noise. Housekeeping was efficient and meticulous. Breakfast was either in the cafe on G/F or the 21st floor. Servings were hearty and filling from the a la carte menu.

Lots of fun and the buffet was very exquisite and very diverse and in taste. The room was very nice and the kids loved the curtains. The interior was definitely something to rember (the dome)