Hotel Dengan Spa di Queensland, Australia

Booking online with Trip was simple. The Dorsett have clean rooms and staff are lovely, plus it's attached to the Gold Coast Casino. I was pleasantly surprised that the hotel is equipped for people with disabilities or use a wheelchair. This includes self opening and closing doors, shower and toilet set up with aids that can be pulled out to accommodate needs and there are wheelchair touch buttons for opening the door. I showered before going out and it flooded the bathroom, luckily there were 2 infloor drains. Within 2 mins or asking for maintenance they had a lovely young man up to fix it, then another minute later housekeeping arrived with fresh towels. The maintenance man also gave me a good rundown and recommendations on the restaurant's at the Casino. 2 negatives - 1st, it is hard to work out where to park as you use the Casino parking, the carpark directs you where to go but there is no clear signage on where the hotel lifts are. I only knew this from a past visit over 2yrs ago. This is something that needs sorting out. 2nd, the entrance address for the hotel foyer is actually on the Casino entry side, so you drive around looking for it. I now know that instead of turning off onto The Darling Ave, as gps instructed, you take the slip road before The Darling Ave exit. This takes you past the residential tower and to the front of the hotel

It is the best hotel in Airlie Beach. The scenery is unbeatable, the facilities are good, the hotel story and the founder's development vision and the final implementation effect are all great! The room is very clean, and the kitchenette has a microwave, which is very convenient. The only thing I can't accept is that the owner is Italian 😅The quilt is a sheet sandwich towel blanket with a few small bumps, but it's still good overall

Before coming here, I looked at many beachfront five-star hotels and initially planned to book an apartment hotel. However, numerous negative reviews about their cleanliness deterred me, as hygiene is my top priority. I stumbled upon this hotel, which, despite being four-star, had virtually no negative reviews. Its location is excellent, within walking distance to the beach and Q1, and surrounded by many supermarkets, bars, and restaurants. The overall style of the twin-bed suite was a first for me and perfectly suited my aesthetic. With two large beds facing each other, it was ideal for my friends' family and their 14-year-old son. Our group of 7 booked three twin-bed suites. The bedding and cleaning were exceptionally clean. There's a small kitchen, microwave, complimentary milk and snacks, a round table for four perfect for dining or playing cards, and a desk for work – fully equipped. The hotel has the vibe of a boutique hotel, making the most of its space, complete with its own swimming pool, poolside bar, and a bar. If I had to mention a drawback, it would be the lack of hot food at breakfast. The staff recommend walking 2 minutes to a local restaurant across the street for breakfast, which is of high quality.

It’s nice and quiet, and pretty comfy, but there’s still a bunch of hair on the floor, and it doesn’t look super clean. The staff seemed a bit confused with the info, but it’s all good. Just don’t expect five-star service, that’s all.

The ladies at the front desk were very kind and helpful, even though I couldn't speak English well. The convenience store in front of the hotel was open until late at night, which was nice. I didn't see any other convenience stores open at night. However, they don't sell alcohol, so I recommend buying some at a liquor store during the day.

I was mostly happy with the resort. There were some things missing like more food options (only two restaurants) and small luxuries like a sauna for example. It’s also hard to rate the staff as you had some incredibly helpful staff and then some real depressing ones that were just rude. The only other thing that was a bit of a shock was that the beaches were just full of dead coral and no sand. I hadn’t been to one of the islands in the Whitsundays so I was surprised to see that. The photos of the resort did not show this so it would have been nice to know so it didn’t lead to disappointment. Some positives though is that the resort was beautifully designed and they offered a lot of free water activities like kayaking for example. The buffet breakfast was also really nice.

Large complex with swimming pool access and outlook as our room was on the ground floor. Great to have a walk-in shower and air con worked well. Only gripe was the inadequate sheet that doubled as the blanket - completely lacking in warmth and cover. No extra blanket was provided in the cupboard, only pillows. If there wasn't enough parking available at night, you could park off-street next to the complex.

Overal is ok, had a small issue with the toilet and the fixed it same day. Close to the city and stations. Didnt use the pool or anuthyg like that but saw them. will consider it to come back. the recepcionists (Natalia helped us with the toilet issue) and more of them were friendly and helpful. Thank you!

We had a brilliant stay at The Emporium. The position was perfect for going to the theatre. The staff were professional and quite friendly. The room was beautiful and we loved the hidden tv screen. The menu was fantastic and the facilities were incredible.

The hotel room is clean and housekeeping services are good. The only issue is that the car park is not free. Take note if you do plan to go to the casino to play, always take a ticket when you enter the car park and when any of your travel mates have earned 5 tier points in the casino with the star club card, go claim the free car park and you can save on paying for it. You can rent a car and go places like Yatala Pies and eat great pies.