Hotel Dengan Spa di Hunan, China

The hotel is located near the Zhangjiajie Old Railway Station, and near the Tianmen Mountain Cable Car Station (15 minutes by walking or less than 5 minutes by taxi). The reception staff was nice and kindly welcomed us on arrival. They also provided us their Wechat if we need any help during the stay. The room was very good equipped, had advanced light control, very clean, and good room service. The hotel also provided a free laundry and gym with some basic equipment. We like our stay very much and recomend this hotel:)

I arrived late at night during the holidays, and the staff were incredibly warm and helpful. They provided excellent service and assisted us with our luggage right away. The hotel’s location is also fantastic and very convenient. Unfortunately, because we arrived so late, the only room available had a very strong smell of mold, and the air felt quite stale and not fresh. It was a disappointment given how great the service was. I highly recommend other travelers check in as early as possible to secure a better room.

I ordered food late at night and there was no robot to deliver it to the room, so I called the front desk if they could bring it to the room. They refused and told me to get it myself. After going to the lobby I see the receptionist talking to the assistant, both of them are clearly not busy. Sure, I can get the food myself but when I'm paying the price for an Intercontinental hotel I would expect top tier service. And I've had hotel assitants bring the food to my room in chinese hotels that costs less than half the price of this one. Besides that, the hotel looked nice, and the room was good. The location is not really great if you plan to walk anywhere, but with a taxi it's acceptable. The view is pretty good if your room is facing south. Facing north (even with river view) it's not that spectacular.

Stayed for 1 night on Dec 24th 2025. 1 - They provided a room upgrade for me and my wife. WONDERFUL. 2 - Food selection (during breakfast) is very good, much betteer than the other Hilton hotel (Home2 Suites By Hilton Zhangjiajie Tianmen Mountain). 3 - The view of this upgraded room is impecable. I can see the Tian Men Shan ”Hole” straight from the hotel room. See picture below. Able to view the sunset as well. 4 - The staff is very friendly, accompany and help us to carry the luggage to our room. At our request, personally (not through using robot) delivered a cup of milk to our room, for us to make milk tea. They also gave us a fruit plate upon our arrival. Bottom line, this is a very nice hotel. The only shortcoming I feel is the hotel location, measured from the Zhang Jia Jie City area, making Mei Duan food delivery order a lot more inconvenient, Other than that, I really can't find any fault. If given choice, I would choose to stay a few more nights at this hotel, rather than the other Hilton hotel in the ZZJ city area.

這次入住體驗最超出預期的，是管家Alice帶來的温暖服務。從入住前的細心問詢，到入住時的貼心迎接，每一個環節都讓人感受到“被重視”。 一進房間就看到了Alice準備的歡迎卡，手寫的温馨話語和細緻的小設計，瞬間讓人覺得這不是一次簡單的住宿，而是一次有温度的接待。入住期間，無論是遇到了什麼問題，還是需要一些生活小用品，Alice總是及時又周到地幫忙解決，全程耐心細緻，讓整個行程都輕鬆了不少。 好的服務藏在細節裏，而Alice的服務正是如此——用心、貼心，讓人印象深刻。很感謝她的付出，也讓這次住宿變得格外美好。推薦！

The rooms are very comfortable and breakfast have several varieties . The lobby is large and comfortable and has complimentary drinks and cookies which bring it a cosy environment. It is clean and nice. I would recommend this hotel.

Absolutely incredible stay from the moment you step foot on the property and until you leave. The staff prepared a lovely card and gift in our room to celebrate our honeymoon. The hotel pool was a lifesaver during the 35+ heatwave. Breakfast was excellent with a huge variety to choose from. Rooms are spotless, there are western TV channels and great soundproofing between rooms and to the street below.

I really enjoyed my 2 night stay at the Hilton Garden Inn hotel. The room was spacious and clean. The king size bed was comfortable however the pillows were a little too worn for my liking. The breakfast food was great and with adequate choice of hot, cold, west and east options. The hotel is located conveniently to food areas. With only a 5minute didi Ride to shops and food. Only 10 minutes didi Ride to zhangjiajie tourist area. 30 minutes didi from high speed rai station And 30 minutes to 72 wonders building. Great stay. Highly recommended.

酒店坐落於風景秀美的愛蓮湖畔，推窗能看到愛蓮湖公園的美景，周邊交通便利，馬路對面便是邂逅美食街。 酒店前台服務熱情周到，幫忙升級了房型，行李員主動把行李送達房間。 酒店房間寬敞，佈置優雅，床鋪舒適，布草乾淨。保潔阿姨笑臉相迎，有求必應。 管家李靜服務態度端正，熱心推薦周邊的景點，周邊的餐廳，每天進行問候，讓我們感受到賓至如歸的感覺。 如果去郴州遊玩，推薦入住奧米茄大酒店噢！

這是懷化最好的酒店。一路過來，在地級市遇到掛牌五星酒店讓我有點驚喜的。酒店設施非常好，房間大，安靜舒適，早餐是中西結合，非常豐富。酒店服務規範專業，無論是前台接待還是管家，都是有問必答。特別是客房服務員彭女士，能夠細心觀察，主動了解客人的需求愛好，非常令人感動。會在遊記中提及也會推介給朋友。