Hotel Dengan Spa di Hunan, China

This hotel is 5/5. The location is excellent, just a short walk from the Tianmen Mountain cableway. There are plenty of great local cafes nearby to grab a bite. We stayed on the 15th floor and we had the mountain view from our window. The room was spotless and very comfortable. I also really enjoyed the breakfast. It was quite diverse with a good spread of rice, noodles, eggs, sausages, fresh fruit, and more. Special thanks to the staff! I accidentally left my belongings in a taxi, and the reception staff went above and beyond to contact the driver and get my items back. Highly recommended! We would definitely stay here again.

Honestly, this was one of the best places we have every stayed. The amenities were spotless and perfectly designed. The staff was not only extremely friendly and welcoming, but also attentive and willing to help us with literally anything immediately. The breakfast was delicious. We got to choose each night our breakfast set for the next morning so there was enough flexibility and variety. We loved it. The location was fantastic as well. Just in walking distance from the cable car station to Tianmen mountain. We had such a good time that we sometimes just stayed for a while in the lobby, chat to the staff and most importantly played with the cats! All in all a fantastic stay and we would highly recommend it! 这几天住的很开心，谢谢你们！

很滿意，園林式酒店。服務特別好，因為到的時候下了小雨，前台貼心給了毛巾擦手，倒了熱水，問是否需要雨傘隨時可借。去了酒店，家裡有小孩不滿意房型，還給貼心免費升級了小童房間，孩子滿意的蹦蹦跳跳。離房間時候，房卡找不到了，我説我先退房，你在房間找一下，如果找不到可以打電話給我賠錢，前台笑笑的説沒事這個沒事。體驗感很好的一次住宿～

The decor of the hotel was really lovely. It was in the traditional Chinese style. Especially impressive were the natural floral displays in the public areas. The breakfast room was very stunning with its plethora of ceiling lanterns. The executive room we stayed in was spacious and well equipped. We would unhesitatingly book here again, also for its proximity to the high speed rail station.

I had a mostly lovely stay at the Phoenix Boutique Hotel. The highlight was definitely the stunning view, which really added to the experience, and the customer service was excellent — staff were friendly, attentive, and genuinely helpful throughout my stay. The room itself was comfortable and well presented, although it was disappointing that basic amenities like shampoo and shower gel were not provided. Additionally, the hotel is on the expensive side for what’s offered, which slightly affected the overall value. That said, the service and atmosphere made it an enjoyable stay overall.

It was a very pleasant stay at the Intercontinental Changsha. The rocms and public areas were spotless which was very satisfying. The rooms were very spacious and the beds were super comfortable. The breakfast spread was quite varied and delicious. Amazing service, every need was met with a quick response. The easy access to Polpas mall from the first floor makes it quite convenient to go shopping and dining. We stayed two nights then returned three days later to stay another two nights. Special thanks to CORAL HUANG and KARINA XU at the reception for not only delivering a great service but also taking their time to help me with planning the city tour and booking tickets for city attractions like Museums and the Zoo! Highly recommended!

The rooms are very comfortable and breakfast have several varieties . The lobby is large and comfortable and has complimentary drinks and cookies which bring it a cosy environment. It is clean and nice. I would recommend this hotel.

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I cannot speak highly enough about the Hilton Garden Inn at Zhangjiajie Tianmen Mountain. As someone who has traveled extensively across the United States, I have never experienced hospitality of this caliber. From the moment we arrived, the customer service was absolutely exceptional. The staff went way above and beyond expectations—anticipating our needs before we even asked and ensuring every detail of our stay was perfect. This level of genuine care and attention is rare, and it truly set the tone for an unforgettable experience. Every aspect of the hotel was impeccable: • Cleanliness: Immaculate throughout—rooms, hallways, and common areas were pristine • Restaurant & Dining: Excellent cuisine with diverse options • Morning Buffet: An impressive spread with quality dishes that started each day perfectly • Amenities: Everything you could want, all beautifully maintained and thoughtfully designed This hotel has set a new standard for me. I will absolutely return to Zhangjiajie, and I will only stay at the Hilton Garden Inn. They’ve earned not just my loyalty, but my highest recommendation to anyone visiting this region. Highly recommended. Five stars across the board.

We stayed at this hotel for only one night to visit Furong Town and must admit this was the best sleep we had in our entire China trip. Their beds are extremely comfortable- of great size and comes with a super fluffy duvet. Good location to the town itself, not even 5 min walk away from the admission gate. Within that same distance there is a Luckin Coffee too, for the caffeine lovers amongst us. The hotel itself looked aesthetically pleasing and very calming. They have a butler available for you to fit your needs. They also provide station transfers which was very convenient. The breakfast buffet has plenty of food available, but come early. The aunties and uncles are up early and that is noticeable with what is left if you come down in the last hour. Its about 95% Chinese catered and at most 5% western. Keep that in mind if you ”need” your bread. The room came with good quality supplies as well and lovely soaps. Our overall experience was excellent here and would recommend this hotel to anyone. The only thing to mention was that there was a stain on one of our bathrobes. We would come here, without hesitation again.