Hotel Dengan Spa di Hunan, China

We were in our Hoony moon and we can say this is the best hotel we had in China! People at front desk is polite and friendly. The room had an incredible view and was clean. We used the laundry zone and Worked perfectly. The breakfast was very good it had west options like boiled eggs and fried eggs, bread, cereal, yogurth and an amazing american coffee. The location was great, 15 minutes walking to the cable station to go to the tianmen mountain. Also a very good place to be to the pick up for tours and Didi and very near to the bus station. They had the Service of pick up at the train station and were punctual. We strongly recommend it.

The room decor was cozy and well-equipped. The front desk arranged for housekeepers to clean our room every day during our multi-day stay, and their service was very warm and friendly. Anything we needed could be delivered by a robot at any time. The hotel is very close to the river view, making its location convenient for getting around. It's a great hotel!

They proactively reached out a day before my arrival to confirm my check-in time and provided the precise location, which was very thoughtful. The room is well-equipped, and the location is incredibly convenient. Right downstairs, you have direct access to Jiefang West Road, Pozi Street, Taiping Old Street, IFS, and the pedestrian street. The customer service attendant was also wonderfully attentive. I highly recommend this hotel to anyone visiting the area.

A Perfect Stay with Exceptional Service Our stay at Hilton Garden Inn Zhangjiajie was absolutely fantastic. The hotel is perfectly located — slightly away from the busy city, yet in a very cool and peaceful area. Almost everything you need is nearby, especially the Forest Park, which makes it an ideal base for exploring Zhangjiajie. There are plenty of eateries around, with many nice restaurants and local food options within easy walking distance, making meals very convenient. The breakfast at the hotel was good and a great way to start a full day of sightseeing. What truly made our stay special was Joanna. She helped us like anything — patiently handling every query, booking tickets for us, and always being available whenever we felt stuck. Because of her support, our trip was smooth, carefree, and incredibly easy to navigate. Highly recommended for anyone looking for comfort, a great location, and outstanding service.

This stay was a pleasant surprise! The hotel is in an excellent location, and it is very convenient for shopping and dining. The room is spacious and bright, and the panoramic floor-to-ceiling windows have a great view. It is so relaxing to overlook the city night view at night. The bathroom is separated into dry and wet areas. What I remember most is the service. When I needed a sewing kit during the stay, the staff delivered it to the room in less than 5 minutes. When I checked out, Phoebe took the initiative to ask for help calling a taxi, which was very considerate! The whole experience was comfortable and worry-free, and I have recommended it to my friends.

The hotel is located on the riverfront, boasting a prime location. Arriving around noon, the front desk staff were attentive and responsible, patiently answering all questions and even arranging a room upgrade. The higher floors offered beautiful views, including a nighttime performance, with a panoramic vista. The room was clean and tidy. Despite the large crowds during the National Day holiday, the hotel remained quiet and peaceful. Wanda Plaza is right across the street, and Fisherman's Wharf is only 400 meters away. Enjoying crayfish by the river is a very pleasant experience. Next to Wanda Plaza is the Denghuang Night Market, where you can sample various Changsha snacks.

Exceeded expectations!!! The front desk ladies at the hotel provided exceptional service, and the travel agency opposite the front desk was incredibly convenient. I have to give full marks to the service at Hilton Garden Inn Zhangjiajie! When I checked in, there was a drainage issue in my original room. Since I arrived a bit late on the first day and had already unpacked, I spoke with the front desk the next day when extending my stay. The staff was incredibly helpful, didn't try to pass the buck at all, and proactively upgraded us to a better room type for free. The issue was handled quickly and thoughtfully – it was a truly pleasant surprise. The service throughout our stay was very attentive. The front desk was enthusiastic and professional, always accommodating our requests. The attention to detail was spot on, and we truly felt the quality and sincerity that Hilton is known for. Staying at this hotel in Zhangjiajie was truly reassuring and comfortable; the experience was top-notch, and I highly recommend it!! P.S. I suggest the hotel consider adding some charging stations.

We stayed at this hotel for only one night to visit Furong Town and must admit this was the best sleep we had in our entire China trip. Their beds are extremely comfortable- of great size and comes with a super fluffy duvet. Good location to the town itself, not even 5 min walk away from the admission gate. Within that same distance there is a Luckin Coffee too, for the caffeine lovers amongst us. The hotel itself looked aesthetically pleasing and very calming. They have a butler available for you to fit your needs. They also provide station transfers which was very convenient. The breakfast buffet has plenty of food available, but come early. The aunties and uncles are up early and that is noticeable with what is left if you come down in the last hour. Its about 95% Chinese catered and at most 5% western. Keep that in mind if you ”need” your bread. The room came with good quality supplies as well and lovely soaps. Our overall experience was excellent here and would recommend this hotel to anyone. The only thing to mention was that there was a stain on one of our bathrobes. We would come here, without hesitation again.

The night before, I booked the Hilton Changsha Shimao through the Hilton platform, and the experience was utterly terrible. The soundproofing was awful. I was woken up at 3 AM by noise from the hallway and didn't sleep a wink all night, ending up with a pounding headache. First thing in the morning, I rebooked at the InterContinental via Trip.com. Miss Anna Jiang at the front desk was incredibly professional, friendly, and genuinely warm. I was so touched! She walked me to the elevator, introduced me to the hotel facilities and restaurants. She even pre-warned me that the river view rooms are near the elevators and to let them know if I experienced any noise so I could switch rooms. The concierge staff were also very proactive and helpful; I really appreciate their assistance. Although the hotel's hardware facilities are a bit old, they are well-maintained and clean. The room view was lovely, overlooking the delta where the Liuyang River and Xiang River converge. There's a direct passage to the adjacent shopping malls (Beichenhui/Joy City), making dining and shopping very convenient. Breakfast here has the best Western pastries among all the international brand hotels I've stayed at in the past few months. It really suited my preferences, and the coffee was made with an espresso machine. There were also plenty of Chinese options, including rice noodles, but the texture wasn't quite to my liking; they were a bit too thick. Before checking out, I realized I'd left a ring in the room. I called, and they informed me it had already been found and sent to the concierge. It was perfect timing as I was just returning from visiting the Changsha Museum and picked it up on my way back. Oh, and right across from the hotel are the 'Three Museums and One Hall,' which are within walking distance. For food deliveries, you have to pick them up from external lockers, which is understandable and acceptable to me.

This hotel is excellent! It's clean, hygienic, and offers conditions far superior to other hotels in the same price range. The service is also top-notch. Upon checkout, I received little gifts like a charging cable, a card holder, a steam eye mask, and a small charm. They even offer a complimentary shuttle to the train station, which is such a thoughtful touch. The front desk staff are very warm and welcoming. I genuinely recommend this place. The bustling Dongshan Night Market is right downstairs, which is perfect!