HHeheheihei35Service: Among all the hotels I've stayed in recently, the service here is top-notch! From the moment I arrived until I left, they thought of every single detail for the guests.
1. They handled my luggage, and since you need to change into slippers before entering the room, guests' shoes are kept in a shoe cabinet in the entryway. They even offer to clean and dry your shoes, and I've never seen a hotel that carefully wipes all four wheels of your suitcase – but this one did!
2. As soon as I entered the lobby reception area, they warmly offered tea and water. When taking breakfast orders, they would even squat down to meticulously ask each person what they wanted.
3. Laundry service: You just put your dirty clothes in the laundry basket by the door, and they'll pick it up. It gets machine-washed for 5-6 hours, dried, folded, and placed in a basket by your door. We came back at 7 PM and got them back first thing in the morning – very thoughtful.
4. They proactively upgraded our room type. The only minor downsides were that some rooms facing the road could be a bit noisy at night, and since Zhangjiajie Airport is very close, you can hear planes flying over the city.
5. All other services were also responsive to requests, so I won't list them all. In short, this B&B offered a quality of service exceeding five-star luxury hotels. If I were to rate the service with stars, I'd give it seven stars. Though the B&B is small, it's warm and welcoming.
Hygienef/Environment: Impeccably clean and tidy, no complaints. The hotel is only on the second floor, with a limited number of rooms arranged in an L-shape. The lobby, which also serves as the breakfast area, is at the corner. Dinner needs to be reserved in advance, which I didn't try. The rooms have smart XiaoDu controls, and the TV is a modern smart XiaoDu that can be used both horizontally and vertically, and you can even log into your Tencent Video account. The only reason I didn't give a full five-star rating is that the soundproofing of the room doors is a bit weak; you can clearly hear slightly louder conversations in the corridor. This really depends on the guests' consideration.
Location: Downstairs, there are convenient restaurants and supermarkets, mostly湘菜 (Hunan cuisine), which is a must. It's very close to Zhangjiajie Railway Station, within walking distance. The Tianmen Mountain cable car (Line A), which is the most common entrance, is 1.5 km away and easily reachable by Didi. I also discovered a Nankou Food Street with all sorts of food, next to the Bubugao shopping mall, also an easy 2 km Didi ride. Only Zhangjiajie West Station is a bit further, more than a 20-minute drive.
Bonus points: The mascot cat is very cute!
Summary: I will definitely stay here again next time!
Tunjuk Lagi