Hotel Dengan spa di Kent, United Kingdom

We stayed here for one night only as my son had a dance class nearby. I wouldn’t have chosen this location for a break away as it’s in a business park with not much in the immediate vicinity. However, if you want to be within a 10 min drive to Blue water shopping centre then it’s perfect! The reception staff were efficient but not overly friendly or helpful, however, there was a big birthday party being held at the hotel and lots of people checking in so that may have something to do with it. The room was lovely - spacious, clean and two generous sized beds (another reason for booking this as my sons 15 and a bit too big for a sofa bed now!). We used the pool and pleasure facilities before we left as we had some time to kill. This area is very tired and grubby. Could do with a bit of a spruce up but served a purpose! If you’re staying on a sunny day be sure to visit Swanley park which is about a 15 min drive away - it’s lovely!…..a lake with pedalos, cafe, little train ride, splash area and play area for little ones. Great for a family day out! All in all not bad and we will be staying again as my son has this dance class every month!

The room was bigger than expected and had a patio to sit out on, the bed was comfy and everything is situated a short walk from the mews rooms. I did notice the bathroom was a bit dirty and the hot water for the shower went completely this morning. The maintenance man had to come out and fix the boiler to rectify the issue. The location is absolutely stunning and the gardens are well kept. It is really a beautiful part of the UK and the main manor building is lovely. The gardenia restaurant is closed a few days of the week for dinner and also breakfast which I didn’t think was ideal. So we had to go outside to eat dinner as the spa restaurant wasn’t really what I was looking for, for a nice evening meal. For breakfast we had to go to the sage spa restaurant which had a very limited selection of food. There were about 6 dishes to choose from, they said The chef doesn’t cook scrambled egg which is a breakfast essential so I basically had to have a plate of toast. As there was nothing that I wanted on the menu and I was told the smoothie machine was broken so I couldn’t even opt for that instead. This happened straight after the hot water had gone so was a bit of a dampener. I came to the hotel a few years ago when you didn’t have to pay for the spa access but now you do which is a bit annoying. Especially as you can only visit during breakfast or dinner hours even with the £20 surcharge. So then you have to either eat very late at night or have a late lunch otherwise the £20 won’t be well spent and you’d have to leave the spa after an hour

Friendly and helpful staff. The spa area is really calming, and although the steam room and sauna were small were enjoyable. The range of seating was also well planned in the space available. Had Breakfast and a promotion evening meal that was good value and nicely presented H

My wife and I stayed for three nights to celebrate our anniversary. Our stay was exceptional and especially all the staff who couldn't do enough for us and with a smile and good humour. The service was spot on as was the food in the restaurant, we ate there on all three nights and enjoyed top cuisine, wines and beers. A special touch was the 'Happy Anniversary' slate with a couple of coconut ice sweets! The breakfasts were beautifully presented and cooked to perfection, although we found the bacon just slightly tough but totally edible. Superb poached eggs! As a comment fresh fish would have been a nice addition at breakfast although smoked salmon was available. The bed was very comfortable and the room spotless and with most of the facilities one would expect. It would have been helpful to have a non-slip mat for the bath as well as a grab handle for safety. Also soap dispensers next the shower would have been helpful. As the summer is extremely hot (2026) air conditioning was very welcome! The spa facilities were lovely too!

Receptionist was great. Had an issue with my room. Changed my room straight away. Gym is a bit dated. But plenty of equipment

We booked this hotel for location and spa. The hotel was lovely but the spa was dirty and lacking in spa experience facilities. I feel this should be sold as a hotel with a pool. Disappointing spa experience for a 4* hotel and feel like this hotel has miss advertised the facilities. The shutter to the spa was down before 6pm on Valentine’s day. At check in we were told that you will get towels and robes at the spa and last entry to the spa was 8:30pm. When we arrived at the spa area reception we were only given a towel and told robes are only for guests on a spa package, contradiction to what we were told at checking in at the hotel. The pool area and changing rooms was very dirty. The pool side showers were out of order and looked like they had been for a while. The area where the jacuzzi used to be had been boarded up and looked like it’s had been for a long time. The pool was cold and also dirty.

Good hotel, great location for visits to Leeds Castle & Chatham dockyard. Excellent buffet breakfast. Free parking (remember to register your registration plate), very helpful & competent reception staff. Room was OK for 2 adults / 1 child, however quite hot (in end of March). Windows need replacing though, lots of condensation in the morning. Shame we were inland facing rather that outward looking at the grounds / greenery. Enjoyed using the pool area with lifeguard present. Changjng rooms & pool were clean however needs a bit a maintenance - pool ceiling for example. Overall pretty good budget hotel.

This is a lovely hotel with extremely spacious rooms and en suites. The Orangerie dining room has a lovely outlook onto the peaceful grounds. Although we didn't have an evening meal there, we did enjoy the breakfast. The staff were extremely accommodating with our delightful little son/grandson of ten months and deserve praise for their hospitality. We were there for a wedding at the nearby Beacon Hotel (four minute drive or 20 minite walk with a pram) so it was incredibly convenient. As its a spa hotel, I felt obliged (!) to have a wonderful massage which although £110 was well worth it! A 20 minute walk takes you to the charming Pantiles area of Tonbridge Wells which had lots of eateries and was very unusual - quite unexpected. Everything about the hotel was great value. It could do with slightly updating in decor but I wouldn't hesitate to stay there again.

The room was clean and tidy, with a great sea view right by the beach. The balcony was perfect for relaxing and enjoying the scenery. It's also very close to the White Cliffs and the castle. The hotel's food was excellent, and breakfast was particularly rich and varied. The bar staff were patient and friendly. This is definitely a top choice for a relaxing getaway, and it's very close to the train station.

We have booked a long weekend stayed at the hotel in June. It is located close to the long beach which is great for a walk or a run. There is a fantastic cute cafe near the hotel called cafe on the beach. Coffee and pastries were excellent. Breakfast buffet was nothing special but acceptable for the price. Spa and pool facilities were great except that they charge you extra for bath robe and slipper. You have to ask at the reception for those. There is also no travel toothbrush tooth paste or shampoo. We were not expecting to pack them with us as we are used to having them provided by hotels which we have stayed. I would say this is the first time we have experienced this. Staffs were excellent, polite and very welcoming. It is worth staying if you travel close to the area.