Wonderful experience at the hotel. Great view from the window (very large one). Great onsen experience, especially, the 4 types of different private onsen rooms. And, of course, the great dinner the hotel offers.
I had a pleasant stay with my friends for 7 days. The price was so good that we decided to have our own room for each of us. The size is decent, I could wide open my large luggage without any trouble walking around the room.
The location is not bad, like 10mins walk from the JR Sendai Station, and quite close to the most popular restaurants in Sendai.
This hotel is located about 15mins walk away from Nakanosakae Station and 10mins walk away from Sendai Aquarium. Mitsui Outlet is also conveniently about 10mins walk away.
Check in can be a chore as it is self service but the staffs are available to help with the information required. Other than that, the hotel is awesome!
Breakfast has a huge spread, especially with the Salmon and Tuna Sashimi to make your own don. After your onsen bath, there is ice popsicle at night and lactic drink in the morning. The hotel also provides their late night Soyu Soba for free if you are hungry. Other than this, there is a comic library to pass your time. Room size is decent. Enjoyed my stay here for 2 nights.
This was my third stay at The Westin Sendai, and I continue to love both the hardware and the service. The rooms are beautifully designed, and the two restaurants are truly excellent — always one of the highlights of my trip.
However, during this visit, the lady at the lobby reception was not as helpful as expected. While she remained polite, her attitude felt a bit less sincere compared to my past experiences. That was the only small disappointment in an otherwise wonderful stay.
The hotel is clean. Location is great. Room is good although it is small as same as most of hotels in Japan. Free onsen for guests. Breakfast is very good. You have local dishes and hot food station. They have Gyutan, Shiroishi noodle, seafood rice and other Japanese food. Only a bit confusion for parking your car and reception tried to fix the issue. I recommend this hotel for everyone stay in Sendai.
Hotel is approx 5 mins walk from Sendai station. Follow west exit. My single room is a bit small but spacious enough for a solo. Room was clean and linen crisp. 1 bottle of water provided each day. Onsen is small with one outdoor. Over my 2-day stay at most I bumped into another person in the onsen. 2 washers and dryers in the onsen facility. Wash is free (30 mins standard) but dryer is charged 100 yen for 20 mins which is enough to 80% dry a small load. Night ramen was delicious and I appreciate the ice cream and Yakult at the onsen. Family mart is 20 steps away. Didn’t try the breakfast. And it’s actually very near the Miyakoh highway bus centre.
Hotel berhampiran Akiu Onsen,Sendai100% pelancong memilih kawasan ini
PPengguna Tanpa Nama2025.02.14
Private baths were great. Breakfast was a bit limited. Could have used more snacks at the lounge. Shuttle bus was smooth. Feels a bit pricy for what you get.
From the moment we entered the hotel, the atmosphere was beautiful and relaxing. We were warmly welcomed with a Nespresso coffee machine available as a welcome drink, which was a very nice touch. The room was slightly more spacious than most hotels in Japan, beautifully designed, and very clean—making our stay comfortable from the start. During our stay, we experienced the Aomori earthquake. We could clearly feel the shaking, and our phones received emergency alerts, so we quickly evacuated using the outdoor emergency stairs. When we reached the lobby, a staff member named 佐藤 (Sato) was already there, calmly reassuring guests. He noticed a lady who had run out barefoot and quietly brought her a pair of slippers without making a scene—such a thoughtful gesture. Mr. Sato was friendly and attentive during check-in, and during the earthquake he remained calm, clear, and informative. His professionalism and kindness left a deep impression on us. Overall, a wonderful stay with excellent service and genuine care for guests. Highly recommended.
The hotel is located near sendai station and staff is really nice! The room is quite big and onsen is superb!! Very clean and comfortable bed and room.
I had a wonderful stay at Westin Sendai! The staff were warm and welcoming. Check-in was smooth and efficient. The room was very comfortable, with modern amenities and a cozy bed and the housekeeping did an excellent job every day, keeping everything fresh and tidy The location is also good - walking distance from the train station.With the room at 31st level, the view is spectacular.
The hotel service attitude is very good, every employee is polite and courteous! Beautiful environment, breakfast and dinner are 5 star enjoyment, in pursuit of a tasteful travel experience, come and stay!
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