Hotel Dengan Spa di Sindh, Pakistan

I have spent a nice time, really enjoyed, food was nice and value of money. Staff was very nice and friendly behaviour. I specially mentioned two members of staff one from front desk Mr. Imran very professional and helpful, excellent customer service and care. House keeping staff member Mr. Albert Ahmed very friendly and helpful.

I booked a twin room but was told that they were overbooked, so I could only get a king-size room with a mattress on the floor. The problem was that the mattress didn't come. I had to make three phone calls and wait for two hours to get a pair of slippers. The lobby is OK, the restaurant environment is good, the food is OK, but the room is really average.

The hotel is very tired with poor quality of furniture and fittings. This included the public spaces such as the coffee lounge (Fanoos Lounge). The saving grace is the hotel staff. They did everything to make our stay comfortable. Shame that the facilities did not match the staff

The executive room I checked in was a standard room of a county guesthouse! After negotiating with the front desk and waiting for half an hour, I was able to change the room. The room I changed to in the main building was OK. The pool bar was OK!

Breakfast is not much, the front desk service is slow, checkin took 40 minutes, and then I found that there were people in the arranged room, and almost rushed in... I waited another 20 minutes to process, check in almost lost my visa, and I found it later I don’t know what kind of liquid gets wet, and the writing is blurred...The cleanliness is not bad, the shower gel is not renewed, there is a toothbrush