Hotel Dengan spa di Izmir Province, Türkiye

We enjoyed staying here. The room itself is nice and well equipped with all the necessary amenities and their breakfast is really delicious and varied. The hotel is also well connected with the nearby areas through public transportation. Special thanks to Manar, Özge, Yağmur and Tahsin for their kindnes, professionalism and great service. :)

Hotel is maybe the best one in Izmir with very good location. Hotel staff are very friendly and polite. However there was one exception in my experience and I only share it to improve the experience for the new guests if anyone is really reading my feedback. It was written that Alipay and WeChat is accepted at the hotel check in desk/reception. Then I asked whether i can pay with these apps and the reply was very unapologetically no in a rude manner. Hotel staff called Cisem replied me with a super serious face and tone without even giving any explanation on reason of not servicing or when it’ll actually be available even it was written payment with these apps are accepted. I felt like I’m in a highly bureaucratic, red taped government office. I’d just suggest you remove that thing till you really serve with these payment apps or at least train your staff on how they should reply clients. Otherwise it’s super annoying…At least write there that it’ll be available soon. There was another lady probably staff manager who came to apologize. It was very polite of her to check whether if there’s anything she can do. But I couldn’t understand why she asked our room number as she didn’t do anything afterwards. It kinda feels weird when someone questions something for nothing…

Good overall stay. The hotel was clean, comfortable, and well-maintained. The staff were polite and helpful, and the room had everything needed for a pleasant stay. Amenities and service were good and met expectations. The only downside is the location, which is a bit far from the city center and main attractions. Other than that, everything was fine and I would still recommend the hotel.

A spacious clean hotel suitable for a couple. Hotel is near the main attractions. The room bed is too comfortable. It makes me just want to sleep and rest during my short stay at izmir.

I had the most comfortable stay during my trip to Turkey at this hotel. It is conveniently located within a commercial complex, right next to a modern, large shopping mall. The mall’s basement houses a food court with a variety of delicious options. The hotel is just a few minutes’ walk from metro and tram stations, providing direct access to the city center. The rooms are clean, cozy, and equipped with all the necessary amenities. To top it all off, the hotel's breakfast was absolutely delightful. Highly recommended for both convenience and comfort!

Hotel location is very good. Hotel staffs are very friendly and polite. Meanwhile hotel facility is quite old. I’m living just next to Renaissance hotel in Shanghai, Putuo. I was expecting such a similar experience but disappointed with facilities. I’d recommend you to pay a bit more and stay at Marriott hotel which is at walking distance for a better experience. They’re the same group company.

Çok temiz ve güzel bir yer tavsiye ediyorum Konum olarak güzel bir yer ulaşım için garın hemen önünde sıkıntı yaşamazsınız

The room was large but had a tiny little window facing out onto a courtyard filled with pipes and ac vents. Dim lighting coupled with muted brown wall colour made it feel like a coffin. Called customer experience number on phone and was hung up on .....most likely a language barrier. The water in the bathroom was lukewarm. Front desk service was very helpful especially when helping one of us who needed medication. It was difficult organizing food when we arrived late at night( phone in room was having issues dialing and electronic ordering system was unable to handle room numbers starting with an M) however when it arrived it was tasty.

Останавливались в отеле на одну ночь. Без труда поставили машину на паркинг напротив отеля. Очень красивая рецепшн, хорошие номера, полноценный спа с горячим бассейном с минеральной водой, вкусный завтрак. В 100 метрах от отеля современный ТЦ с большим гастрономом на первом этаже и магазин одежды популярных турецких брендов. Все понравилось, рекомендую.