Hotel Dengan spa di Izmir Province, Türkiye

Overall a beautiful property. The rooms are lovely, breakfast is great and the daily housekeeping service is very good. There was one gentleman who was really very nice and helped us figure out the bus to the airport. He even drove us to the bus stop to show us where it was. It was just a few minutes away but really nice of him. Some cons and things to take note of: 1. Most staff DO NOT speak English. They use google translate which is effective for the most part, but tough if you need to have a discussion. 2. The hotel page mentions airport drop of free. The hotel claims it’s not included and impossible to have a discussion so couldn’t do much. Not sure if this is a trip.com issue or a hotel issue. 3. Breakfast really is very good. But it’s a fixed Turkish breakfast so if you have dietaries this may be tough. The staff would casually ask “tea,coffee, juice?” as though it was all included and then when we were checking out we get a bill of £40 for a few coffees. Seems only the tea was included. When we told them no one informed us if it was chargeable, all they did was offer us 2 coffees in the morning to compensate. Really not okay. 4. LOUD MUSIC. There is music playing loudly till 1am. The first 2 nights it was a bit quieter and shut off by 12. But the last night it went on till 1am. When we complained around 12 they said oh this is normal but now since some guests have complained we’ll reduce the volume. Really didn’t make much of a difference. Last night there, completely spoilt the lovely few days we had there.

The hotel was good, but not everywhere was clean, for example, the spa area. No activities available at the hotel. The food was overpriced and the beach was nice.

An amazing and comfortable hotel right on the beachfront. The staff are incredibly professional; a huge thanks to the reception team – they were polite and explained everything clearly. We booked a room with a view, and it was absolutely beautiful. The room had everything we needed, the bedding was very comfortable and warm. The toiletries were beyond excellent. The spa is fantastic, and I really enjoyed the services there. I had a peel and a massage, and the lady from Bali did an amazing job. Breakfast was superb with an excellent selection. The rooftop restaurant was also great – tasty and diverse! They even had sushi. Overall, the hotel chain definitely lives up to its reputation. The hotel has its own parking for 10 euros per day.

Beautifull, clean,great see view, amazing beach, and having kind and welcoming personel. Special thanks to Ms. Irmak for treating guests like family members❤️🌹🙏

The hotel is big and very industrial. Booked a 2 bedroom grand suite. The communal areas are very big and well furnished. The master bedroom is a good size but the 2nd bedroom is very cramped for twin beds. The kitchen is well equipped but as an apartment for 4 only had crockery and glasses for 2. The area is very grubby as it is in the heart of the car workshops. The communal areas in the hotel are very grubby and look dirty and rundown except for the reception area. Would not use again and in my opinion £400 for 2 nights was excessive. That said the buffet breakfast was exceptionally good.

The service was enthusiastic, and the environment was pleasant. The hotel's location is convenient for both transportation and dining. The room was clean, and the bedding was spotless. The breakfast offered a wide variety of options and was quite plentiful. The only minor issue was the slow water pressure in the shower, and if water overflowed, it was difficult to drain. Other than that, everything else was great, and I would definitely recommend it.

We had a wonderful stay at the Grand Hyatt Izmir. Although we stayed for only one night, everything exceeded our expectations. The hotel is elegant, spotlessly clean, and very comfortable. The staff were warm, professional, and always ready to help, making us feel welcome from the moment we arrived. The room was spacious and beautifully maintained. The location is next to Istinye shopping mall and is also excellent for exploring the city by ferry ,metro or tram line. We truly enjoyed our stay and would happily return. Highly recommended!

Otelin hilton olanaklarını beğeniyorum. Araç parkında hiç sorun yaşamadım. Oda temiz ve düzenliydi. HK, ön büro vb. gibi hizmetlerde bir olumsuzluk yoktu. Sabah kahvaltısı yeterliydi. Teşekkür ederiz.

The hotel was very clean, pleasant, and nice. We were satisfied with the spa facilities. The evening piano show was delightful to listen to. However, we couldn't enjoy the room's view because the windows were dirty from the outside.

No elevator, close to the airport, warm welcome electronic screen, I lived in the parent-child room, one big bed, two small beds, but the parent-child room did not have air conditioning, and the big bed had air conditioning. The sink is not very convenient, But the rocking chair is very comfortable!