The staff's demeanor was somewhat unfriendly. Security personnel visited our door, requesting that we minimize noise, even though we were not loud to begin with. We perceived that staff members were unjustly picking on us and attempting to find reasons for additional charges. Unfortunately, racial bias seemed to be a contributing factor.
4th of July and birthday weekend trip. We booked the king contemporary room. Checking in was fast and easy and the room was ready at checkin time. The room was clean, spacious, and quiet. Fabulous inlet view with the huge floor to ceiling windows. The bathroom was spacious with double sinks, big shower, and water closet. We were on the 39th floor and catching an elevator is no problem. The resort is huge but easily navigable. We dined at Wahlburgers and Villian & Saint. Food at both places was great and reasonably priced. Even with a holiday weekend we were able to dine at the time we wanted without a long wait. Caffeccino is open 24 hours so it was great to grab early morning coffee and a pastry or a late night snack. The birthday bar was fun. They gave me a free happy birthday sash to wear. It was cool walking around the ****** floor having strangers wishing me a happy birthday. I signed up right away for the rewards card. This gives you discounted parking if you drive there. The beach was clean and we were able to rent beach chairs and an umbrella. This was my first time staying at this resort and I would definitely go back again!
We had a great time. Everything you need is on the property. Getting to the boardwalk was easy. Many options like the shuttle but we took uber for the same price as the AC bus. Room was nice and check in smooth
All good in the hotel along with nearby facilities very nice but bit old (needs small maintenaince works like broken coffee machine etc).
Just stayed as a transition day for other visit.
We are not satisfied with the Front Desk Service. The staff in charge does not seem to be damiloar with group bookings and how additional group charged were arrived. Our booking consisting of four rooms was not organized thus causing a lot of confusions and miscommunications. Keycards and room assignments/charhes were interchanged. The rooms were old/ outdated
Service not applicable. The room was large enough and bathroom very clean!!! The noted price for bottled water ($4 each) - no good and the they were old.
We enjoyed staying at Hard Rock Hotel & ****** Atlantic City. We ate at the fresh Harvest Buffet and the food was amazing. All are fresh and alot of variety of food and dessert. The room is clean and we had fun playing at the ******. We’ll definitely be back!
There was no remote to the Tv I called room service
I asked for a remote remote control I received the remote control about a half hour later
And the remote control didn’t work I immediately called the from desk for a bout an hour and there was no answer
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ 10/10
This hotel exceeded all our expectations. Everything was spotlessly clean, from the rooms to the common areas. The service was excellent—staff were professional, friendly, and always ready to help with a smile.
The breakfast deserves a special mention: high-quality, fresh, and delicious, with a great variety. Truly one of the best hotel breakfasts we’ve ever had.
Overall, an amazing experience. We felt very comfortable and well taken care of. Highly recommended—would definitely stay here again!
Excelente ubicación, frente a new york. Cerca a parada de buses, supermercado.
Sangat Baik
120 ulasan
8.2/10
Harga bermula
€ 167
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan spa di New Jersey
Terokai Ulasan Tetamu Hotel di New Jersey
Lihat semua
7.4/10
LLB1170The hotel service is very bad. Takes so long just check in when I was the only one checking in at that time. It was at 1 am checked in. They gave me a room in which someone is already inside the room. So they apologize and gave me free upgrade to suite room. Finally can get a room at almost 3am. It was very sucks.
CCRodOk so first let me just say for the price we paid on the days we went. It wasn't horrible. I would go back BUT YMMV so this was my experience.
Location was great. Right on the boardwalk and an easy walk to Hard Rock when we went to the concert.
Service was meh. The only time I had a friendly anyone in the establishment was the woman who checked us out. Everyone else that we interacted with were either disinterested or perfunctory. No help on where to find our rooms, no help on any services offered. We didn't even get the annoying (did you want to sign up for our card?) that you get in ****** hotels. I guess that was a plus.
From my understanding we were on the ”older side” of the establishment. But regardless, staying on an entire floor that says non smoking it smelled of smoke. both cigarettes and ****. I don't care if you do either but I do care to smell either in my room or right outside my door (defeats the whole purpose of non smoking). Everything is dated which is whatever. but the blinds didn't work the coffee maker wire was too short for the ”dresser” so you had to keep moving it to the nightstand to use it. The room itself was relatively clean although the back of the nightstands hadn't been touched in a long time with all that accumulation of dust. Its design is just...weird. like so much random open area. I guess you can dance there lol. The ”dresser” didn't have drawers it had...like cubby holes. We didn't use them seemed pointless. I didn't even bother with the tv it was too far away and faced away from any sitting area (again weird layout).
The ****** itself was ok. Nothing crazy although I did like that rotating bar they had. But again. EVERYWHERE just reeked of smoke. To use a comparison, at Hard Rock when you were on the ****** side sure people smoked there (i get it) but the hotel side of things smelled clean refreshing and airy.
In the end, manage expectations and you'll be fine. If you are a smoker I am sure you will be fine too. If all you plan to do is sleep there its fine (although we were on the 7th floor and could still hear the music bumping below but the music was good so w/e lol) It works, again its not horrible. Its definitely 2.5-3 star range.
GGuest UserGreat customer service, was a little displeased with the turn down of room daily. We were at the pool all day, not occupied sign on the door, and we never received new towels or any room services. Had to actually find someone to tidy up the room.
YYiqiyihui186The rooms are quite new and spacious. After landing, you have to go to a designated airport pickup point, but for departure, you can go directly to the terminal. The hotel breakfast is pretty poor, which is a common issue with American hotels – not only is the quality lacking ☹️, but it's also presented very unattractively.
GGuest UserThere was no remote to the Tv I called room service
I asked for a remote remote control I received the remote control about a half hour later
And the remote control didn’t work I immediately called the from desk for a bout an hour and there was no answer
GGuest UserFrom the moment we arrived, Asbury Ocean Club Hotel exceeded every lofty expectation we had set. George and Neil welcomed us with genuine warmth, handling our bags effortlessly and walking us through the property with the kind of thoughtful orientation that makes a guest feel instantly at home. That same care echoed across every corner of the hotel.
Our Dune Suite was beautifully appointed, blending modern design with quiet comfort, the perfect retreat after long days by the shore. The pool deck offered sweeping ocean views, the workout facilities were pristine and well equipped, and the drawing room felt like a serene escape, ideal for a quiet morning coffee or an evening unwind with a book.
Dining was a true highlight. The bar delivered outstanding cocktails crafted with precision, and the Mother's Day menu stood out as a memorable culinary experience, beautifully plated and full of seasonal flavor. Service throughout was attentive without ever feeling intrusive.
Asbury Ocean Club delivers genuine five star hospitality in a setting that feels both refined and refreshingly relaxed. We left already counting down to our next visit, and we cannot recommend it more highly.
JJahnaeOur first time here and we loved it. Dont need to leave the resort with all the restaurants, shops & bars lol. We loved the stay and definitely will be back 😊
MmatalesThe room was clean. Not obviously luxurious. Just nice regular room. Hotel is not family friendly as they have only inside pool available. And kids not allowed in the jacuzzi. And no jacuzzi in the outside pools that were very basic. View from room was good. As external windows were cleaned. I don't understand why they nickel and dime you by charging for the parking. As the golden nuggets next door have free parking. A good option in AC but nothing special. We spend all our time away from hotel as it was easier to be at the beach all day and play at the Caesars casino instead. Probably makes no difference to them as the casinos might be related. If they have a more kids friendly pool we definitely have spend all day in the hotel and enjoy the casino as it was a good one.
CCarlos ManuelWell located, close to a bunch of nice restaurants. The room and the amenities were nice. The only bad thing was that we arrived one hour before the check-in time (4 pm) and they wanted to charge us ~$50 for an early check-in, so we had to hang out for an hour.
GGeorge A. SchmidThe location near the airport is great, BUT you need a PhD in Transportation to navigate the spaghetti web of roads surrounding Newark Airport. More than once I found myself in the wrong lane and onto a road I didn't want to be on. Going back is never an easy task. Once, I accidentally entered the NJ Turnpike. The hotel was clean, as was my room. The breakfast was free and good. But the parking was terrible. Both nights I was there the lot filled up and I had to park, at the direction and approval of hotel staff, in No Parking zones. Navigating the location and the full parking detracted from what would have been otherwise a grand stay.
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