Hotel Dengan bar di Chittagong, Bangladesh

The hotel is great. Nothing to complain about. If Radisson is a bit too pricey for you , this is a great alternative for premium hotel. Everything is upto par for a 4/5 star hotel service. If you do decide to dine in hotel, be ready to pay an extremely high price. A simple salad will set you back more than $10 with tax and service charge. Went to the hotel bar and a single shot of whiskey cost around $9. Even more expensive than in the US lol.

Summary of Experience 1.Check-In: The check-in desk was efficient and friendly. 2.Dining Experience: I stayed for 4 nights, enjoying 4 breakfasts, 2 buffet dinners, and 1 dinner at the Italian restaurant on the 20th floor. Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant. 3.Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement. 4.Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied. 5.Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status. Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response. 6. Check-out: I was incorrectly charged for mini-bar expenses, but the front desk ultimately waived the charges.

A hotel with a strong heritage and wonderful service. But it needs a thorough refurbishment as some facilities are clearly tired and old.

酒店免費早餐是麪包煎蛋和果汁，餐廳24小時營業，這點不錯。飲用水也給到。 蚊子很多，櫃子有黴味。 晾衣架不夠。

Отличный отель , но надо брать номер подороже .