WwdongshcnThe experience was just okay, and the hotel breakfast was very limited. The environment was also mediocre. However, I heard this is already the best hotel in Chittagong.
GGuest UserApart from front desk receptionist who never smiled, greeted or said anything that might make travellers/ customers feel welcome, other staff were helpful and friendly. However, as the first person travellers encounter and deal with inside the hotel, after helpful bellboy taking our cases as we approached the front door, and doorman greeting us, this young lady could use a’refresher’ in PR / customer service and basic politeness!
The hotel was renovated in 2023 but the carpet in our room could use a thorough steam cleaning, in fact the attractive decor and overall impression are undercut by a badly stained carpet, something vacuuming cannot remedy.
Both my husband and I found the mattress uncomfortable- we like firm but this was hard - ‘like a board! I noted, and did not sleep well, turning frequently from one side to another. Had we stayed longer than two days, we would have asked to move rooms or have a ‘topper’ added.
There were several good restaurants in the neighbourhood as well as a buzzy night market. Centrally located, we were able to access tourist sites easily by tuk tuk.
SShaiRaiOur stay at The Peninsula was exceptional. The amenities were complete and the staff were accommodating. The diversity of choices in the breakfast buffet was also amazing. I look forward to staying in it again in the future.
AAnonymous UserThe hotel's free breakfast is bread omelettes and juice, and the restaurant is open 24 hours a day, which is good. Drinking water is also given.
There are a lot of mosquitoes and the cabinet has a musty smell.
The drying rack is not enough.
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