Hotel Dengan bar di Hong Kong, China

To celebrate our anniversary, the hotel upgraded my city-view room to a racecourse-view room. The racecourse view was magnificent, and I imagine it would be even more exciting on a Wednesday race day. Due to environmental considerations, you need to bring your own toothbrush and toothpaste, but you can also buy them at the hotel for a very reasonable $1. Regarding the location, you need to use the underground tunnel from the hotel entrance to reach Wan Chai and Causeway Bay, which takes about ten to fifteen minutes.

I am extremely disappointed with my stay at this Nathan hotel. The overall experience was far below my expectations. First, the front desk female staff were impolite and unprofessional during the check-in process. Their attitude made me feel unwelcome from the moment I arrived. To make matters even more disappointing, the day of my check-in was my birthday, and I had hoped to enjoy a pleasant stay. Instead, it turned into a very frustrating experience. After entering my room, I noticed that the air conditioning was not working properly. The room remained uncomfortably warm despite adjusting the temperature. I contacted the hotel, and an engineer came to inspect the air conditioner. He turned off the main power and restarted the system, but the problem remained unresolved. Rather than offering to change my room or provide an effective solution, the hotel simply gave us a fan. Providing a fan is not an acceptable solution to a faulty air conditioning system. The room remained hot and uncomfortable throughout the stay, which seriously affected my comfort, sleep quality, and overall experience. Given the poor service, the lack of professionalism, and the unresolved air conditioning issue, I believe the hotel failed to provide the standard of accommodation that guests should reasonably expect. Another male front desk staff member escorted us to Room 1004 on the Executive Floor. However, the room only had one king-size bed, and the hotel informed us that they could only provide a foldaway bed. This was completely different from the room type I had booked. My reservation was clearly for a room with two double beds, so I do not understand why the hotel failed to provide the room type that I had reserved and confirmed. This caused unnecessary inconvenience and added to my disappointment with the overall stay. The next day, the Duty Assistant Manager offered us two alternative rooms. However, neither of them was satisfactory. The first room was on the 10th floor, but it still had only one king-size bed, which did not match my original reservation. The second room was on the 5th floor and contained four twin beds in the form of two bunk beds. This room was clearly not comparable to the Executive Floor room that I had originally booked and was not suitable for our needs. I made my booking based on the expectation that the hotel would provide the room type that was confirmed in my reservation. Unfortunately, the hotel failed to do so, which significantly affected our stay. In addition to the issues mentioned above, the hair dryer in our room was also defective because the power plug had come loose and could not be used safely. I contacted the front desk to request a replacement hair dryer, but I was informed that the Housekeeping team first needed to come to the room to verify the issue before a replacement could be provided. This unnecessary process caused further inconvenience during our stay. I would, however, like to recognize the professionalism and excellent service provided by the Housekeeping staff and the bellboy. They were polite, helpful, and courteous throughout our stay, and they deserve to be commended for their efforts. Unfortunately, the same cannot be said for the front desk staff. Their attitude was consistently disappointing from check-in to check-out. The male staff member who assisted us during check-out was also unfriendly and unprofessional. I believe the front desk team requires further customer service training to improve their attitude and the way they communicate with guests. Overall, this was one of the most disappointing hotel experiences I have ever had. I will not stay at Nathan Hotel again, nor will I recommend it to others. I sincerely hope that Trip.com and the hotel will take this complaint seriously and provide a fair resolution to this matter.

The room was at the end of the hall and larger than I expected. The hotel is close to the sea with a private beach and a swimming pool. The views from the hotel are great, perfect for a vacation. Transportation isn't very convenient, but there's a shuttle bus to the subway station. The facilities are quite old but generally clean, though the hygiene could still be improved.

My stay at Two MacDonnell Road definitely lived up to its reputation. Located in Mid-Levels, it's an oasis of calm away from the hustle and bustle; it was incredibly quiet at night, with no city noise from Central at all, allowing for a very comfortable sleep. The room was much more spacious than most Hong Kong hotels, laid out like an apartment with a small living area and a basic kitchenette. There was plenty of space to spread out my luggage, making for a very relaxing stay. The view was a definite highlight. From a high floor, the expansive city and greenery views were stunning, both day and night. The staff were also polite. However, there were clear downsides: transportation isn't very convenient. It's a bit of a distance from the MTR station, so getting around mainly relied on taxis or the shuttle bus, which could be a bit troublesome when returning at night. The soundproofing was also quite poor. Overall, it's a great choice for those seeking peace and quiet, comfortable accommodation, and who aren't planning to rush through tourist sites every day. It's well-suited for business trips or short stays of a few days. If extreme convenience is your top priority, you might want to reconsider.

This was my first stay at the hotel. The room was very comfortable and clean. The bedding was good, and it was quiet enough. However, getting the room took far too long; I didn't get it until 5:30 PM. The air conditioning system stopped working in the morning, and it took 30 minutes for the technician to arrive for repairs, which was a bit slow. The swimming pool was clean. For the main pool, children are required to wear life jackets, which is quite inconvenient for kids who already know how to swim, regardless of their age. Please consider changing this rule. Life jackets should only be required if a parent is not accompanying them.

1. The location is excellent. It's just a few minutes to the Science Museum and History Museum, and about 10 minutes to the Avenue of Stars. It's only one subway stop from West Kowloon, making immigration very convenient. There are many eateries near the hotel with reasonable prices, and the surrounding environment is quite pleasant, with a large plaza right downstairs. 2. The staff were polite and had a good service attitude. Check-in and check-out were smooth, and no deposit was required. 3. The room was clean and hygienic; I stayed for several nights and felt comfortable. The housekeeping auntie was very responsible. 4. Regarding online comments about the hotel facilities being a bit old, this is understandable given the hotel was built in the 90s and has a bit of a dated feel. Aside from the toilet flush button being a bit stiff and the water pipe connected to the toilet making some noise after each use, there were no major issues. In summary, this hotel offers one of the best value-for-money options in Tsim Sha Tsui.

When choosing a hotel, I always check the bedding first because I have sensitive skin. I also prioritize transportation, location, and room cleanliness, and the Four Seasons Hotel satisfied all my expectations. The staff were friendly, the hotel pool had a great view, and the in-hotel restaurants and bar were also top-notch! The view from the room was also incredibly beautiful, making for a delightful trip. I was worried about the heat or typhoons since it was a July trip, but the weather was fantastic, and the fact that the IFC Mall is connected to the hotel made getting around easy, which made the trip even better. I highly recommend the Four Seasons Hotel! 👍👍👍

Excellent hotel! They offer a shuttle service to and from the airport and Tung Chung MTR station, making it super convenient for shopping at Citygate Outlets. The only minor drawback is the lack of a shuttle to the Hong Kong-Zhuhai-Macau Bridge port. The room was very clean, and while not huge, it was modern and tidy. I'd suggest the hotel consider adding a shuttle service to the Hong Kong-Zhuhai-Macau Bridge port.

I stayed in the Premier Seaview Room. It was newly renovated and came with a smart toilet. Although it didn't feel like the stated 45 square meters, the layout was cleverly designed. The toilet and shower room were completely separate and independent. Even though the toilet wasn't large, it featured a cleverly designed mini-washbasin, and both washbasins were equipped with wall-mounted hand soap dispensers, which was a thoughtful touch. The shower room had glass on two sides, and the Dyson hairdryer was conveniently placed on a small shelf. Despite the heavy rain in Hong Kong these past few days, the sea view was still quite nice. The large sofa by the window was very comfortable, and the wardrobe near the entrance, though seemingly small, had storage compartments, making it very practical. Compared to other luxury hotels in Hong Kong, this one offers good value for money.

I stayed for several days and absolutely loved the Hong Kong Hop Inn. It's my top choice when traveling with kids! The rooms are spacious and the facilities are new. The biggest advantage is the size of the rooms! In Hong Kong, rooms ranging from 30-60㎡ here are simply heaven. The rooms are very new, with a modern minimalist decor. The bedding is incredibly comfortable, and the bathroom features Kohler fixtures. There's also a coffee machine/coffee capsules, USB charging ports, and other thoughtful details. Charles Lee at the hotel was incredibly kind and friendly, and provided professional service 👍. All the staff at the hotel were wonderful ❤️, making us feel right at home – it was truly great! I'll definitely be back to stay again! 😍