Hotel Dengan Bar di Kilkenny, Ireland

We stayed, my husband daughter and son, as part of a special needs group weekend stay. We were greeted by the receptionist who was warm and extremely professional as all staff were in the Hotel. The food, breakfast and dinner were all fresh and plentiful and delicious. We stayed in rooms on the third floor which were spacious and housed really comfortable beds. There were tea and coffee making facilities and there was a room service menu. There was a safety deposit box and clean white robes in the wardrobe and slippers. There is a leisure center with a 20 meter pool which again was lovely and a separate Jacuzzi. There is a Sauna and a mist/shower room which again was a surprise and which I would recommend. There is a spa which we didn't use but looks beautiful. Everything on their website is true to reality. The only one thing which I was disappointed about was that there is a hair salon located at the Leisure Centre run by a lady called Anne (I found her name from the receptionist at the Spa). This was a Saturday and I wanted to book a wash and blowdry for later in the afternoon. I left messages from 10 am and texted and the reply each time was ”This is Anne please leave a text message or call and I will get back to you”. I later found out from the ladies on the Leisure Centre reception that Anne isn't in situ on Saturday. I was very disappointed whereas if the message on her phone had been that she didn't open on Saturday, it would have saved my disappointment. Just a suggestion as I'm sure there could be others in the same situation. We would definitely however return to Hotel Kilkenny for a stay in the future. Thank you Aoife Myler and family

This hotel has become our number one location for breaks. It's central with everything on your doorstep, probably one of the cleanest hotels I've ever stayed in. It aways seems very quiet even when it's busy. The staff can't do enough for you and the food is top quality with very generous portion. The only negative is the prices have gone up a lot compared to last year, which I understand is across the board for everything these days.

First night room ok cramped Service and food in restaurant v poor or average at best Staff not organised Veg options poor Second night disaster with rubbish support from reception over repeated complaints about noise from next room Reception had private mobile number of that guest so something v strange going on. Follow up by James manager also poor Expensive for lack of quality and service we received Owners should be alarmed.

Needed a night away and saw an offer on Rorys travel club for the Avalon. Swift check-in, however, I was asked to pay up front, which I found a little offensive. The room was spotless, if a little warm, but a desktop fan was swiftly supplied. For some reason, I was allocated a wheelchair room so the shower was a little crowded because of the equipment required for such a facility. Towels were very rough and no shower caps supplied. So bring your own. Restaurant was closed, so dinner was served in the bar, which was not really comfortable. I ordered the chicken wings, followed by seabass. The wings arrived and unfortunately they were covered in a type of paste as opposed to a sauce. They were more of a casserole constituency. First time ever that I left wings behind. The seabass came out swiftly, too swiftly. Before the server had a chance to place it on the table, I saw the huge pile of food. There was a mountain of diced veg and mashed potatoes. The seabass was placed on top, and the whole thing was smothered in a white sauce. I requested that she return it to the kitchen and replace it with plain seabass with the potatoes on the side and no sauce. This was promptly taken care of and was served as it should be. The fish was excellent, melt in the mouth and well cooked. Perfect. Night passed peacefully, except for a rather loud extractor fan outside my bedroom window, which was eventually switched off at 11.26pm. Breakfast was very good, but you have to queue to make your toast because there is only one toaster. Coffee was strong and plentiful. The Avalon is a no frills, budget hotel, the staff are very friendly and helpful, the food portions are enormous, and there is plenty of outside seating for us nasty smokers. In conclusion, it is a really nice place for the price. I would say they get a lot of business people, passing through and families visiting the nearby discovery park. The jewel in their crown is their staff and you certainly won't leave hungry.

Couldn't fault the hotel. excellent and at least met expectations. I found the staff super friendly and helpful from the poster on arrival to the cleaning staff in the corridors and everyone in between. We felt very welcome. And the surrounding gardens and lovely for a walk or a jog.

Location very convenient: stone’s throw from the train station and right in the town centre near the castle and some really nice bars. Their bar also serves good food and is a decent spot for a late night drink. Be aware however, that the front door shuts at 10 and you can only gain access from the buzzer at the adjacent bar and they are quite strict on guest access. If you are a couple make sure to select for 2 when making the booking. Nevertheless the breakfast is extensive, and the rooms comfortable so thumbs up overall.

Stayed here last night with friends. Received a very warm welcome! All staff members are extremely friendly and helpful. Twin room was small and dated but didn’t bother us as we just needed somewhere to throw the head after drinks. Rooms coule really do with black out blinds or curtains. We were late down for breakfast but the girl obliged us with possibly the nicest breakfast I've ever received in a hotel/b&b. Would definitely stay here again. nothing fancy but comfy clean beds, amazing hospitality and best breakfast ever. Great value for money also

Stayed here for one night with my Boyfriend and was not a good experience. We booked to Stay in mount Juliet but little did we know we weren’t staying in the Manor House , but the courtyard hotel in the property. The Manor House and all facilities from the Manor House was closed off due to a private function so bare that in mind when booking with this place as they don’t tell you in advance. We phone that week to book into the lady Helen restaurant to be told we can’t as it’s a private function and can’t access the Manor House.. only for we rang we would have never known. They promised to up grade our room over the confusion.. however they never did. When checking staff struggled to understand and apologised for not upgrading… We had a family member ring in advance and give a voucher as a birthday gift to be left in the room with a card… was never done. They paid for this voucher and yet staff just didn’t alert us of this. Thankfully we knew in advance and rang reception when it wasn’t in room… So if we didn’t ring we wouldn’t have gotten voucher even though it was paid for???- If you are a five star hotel all staff employed should be fluent in English. If you’re coming to this hotel to experience Irish culture don’t bother. Not one Irish staff member worked for the two days we were there. Was disappointing to not encounter one Irish staff member to discuss our issues with. The members of staff we brought the issues to , had trouble understanding and were very incompetent to deal with it. When dinner time came we could Had more problems. The waiter came to take order after sitting around for ages and split the candle over my partner and burnt his leg with wax…again the lack of English speaking caused more frustration. The bar in hunters yard was also very disappointing nothing exciting. We had been looking forward to use the whiskey bar in mount Juliet but again was closed off to public .. We went to the pool the next day and jacuzzi was closed… it was just a very bad five star experience. It’s not worth going. I’d recommend spending your money and going to a better hotel With Irish staff to experience Irish culture and better quality of service. Was shocking.

We stayed, my husband daughter and son, as part of a special needs group weekend stay. We were greeted by the receptionist who was warm and extremely professional as all staff were in the Hotel. The food, breakfast and dinner were all fresh and plentiful and delicious. We stayed in rooms on the third floor which were spacious and housed really comfortable beds. There were tea and coffee making facilities and there was a room service menu. There was a safety deposit box and clean white robes in the wardrobe and slippers. There is a leisure center with a 20 meter pool which again was lovely and a separate Jacuzzi. There is a Sauna and a mist/shower room which again was a surprise and which I would recommend. There is a spa which we didn't use but looks beautiful. Everything on their website is true to reality. The only one thing which I was disappointed about was that there is a hair salon located at the Leisure Centre run by a lady called Anne (I found her name from the receptionist at the Spa). This was a Saturday and I wanted to book a wash and blowdry for later in the afternoon. I left messages from 10 am and texted and the reply each time was ”This is Anne please leave a text message or call and I will get back to you”. I later found out from the ladies on the Leisure Centre reception that Anne isn't in situ on Saturday. I was very disappointed whereas if the message on her phone had been that she didn't open on Saturday, it would have saved my disappointment. Just a suggestion as I'm sure there could be others in the same situation. We would definitely however return to Hotel Kilkenny for a stay in the future. Thank you Aoife Myler and family

This hotel has become our number one location for breaks. It's central with everything on your doorstep, probably one of the cleanest hotels I've ever stayed in. It aways seems very quiet even when it's busy. The staff can't do enough for you and the food is top quality with very generous portion. The only negative is the prices have gone up a lot compared to last year, which I understand is across the board for everything these days.

First night room ok cramped Service and food in restaurant v poor or average at best Staff not organised Veg options poor Second night disaster with rubbish support from reception over repeated complaints about noise from next room Reception had private mobile number of that guest so something v strange going on. Follow up by James manager also poor Expensive for lack of quality and service we received Owners should be alarmed.

Couldn't fault the hotel. excellent and at least met expectations. I found the staff super friendly and helpful from the poster on arrival to the cleaning staff in the corridors and everyone in between. We felt very welcome. And the surrounding gardens and lovely for a walk or a jog.

Location very convenient: stone’s throw from the train station and right in the town centre near the castle and some really nice bars. Their bar also serves good food and is a decent spot for a late night drink. Be aware however, that the front door shuts at 10 and you can only gain access from the buzzer at the adjacent bar and they are quite strict on guest access. If you are a couple make sure to select for 2 when making the booking. Nevertheless the breakfast is extensive, and the rooms comfortable so thumbs up overall.

Stayed here last night with friends. Received a very warm welcome! All staff members are extremely friendly and helpful. Twin room was small and dated but didn’t bother us as we just needed somewhere to throw the head after drinks. Rooms coule really do with black out blinds or curtains. We were late down for breakfast but the girl obliged us with possibly the nicest breakfast I've ever received in a hotel/b&b. Would definitely stay here again. nothing fancy but comfy clean beds, amazing hospitality and best breakfast ever. Great value for money also

Giving this property 3/5. We arrived late at night to check in after 9pm but there was no one there to check us in. The bar man appeared approx 10 mins later and gave us our key. We were in room 31 on the second floor, no lift. Room was spacious and clean. No bottled water supplied in the room which would have been welcomed and the TV was extremely bad signal to watch the Olympics..netflix available which was good. Nice shower facilities but soap dispenser choice was questionable. Well decorated dining room for breakfast. Small selection available but enough in the cold selection. Wouldn't recommend the hot food as it had been lying there since cooking early morning. We had breakfast before 8am, it started at 7.30am and the hot food wasn't hot. It is just cooked and lying there for the length of time of breakfast. Had originally booked this hotel for 4 weeks prior at a price of 150 but it had to be changed due to a change in the work date and was charged 180 with no negotiation of the original 150. Would not stay longer than one night, handy location for a work stay. Definitely not cheap though.

Needed a night away and saw an offer on Rorys travel club for the Avalon. Swift check-in, however, I was asked to pay up front, which I found a little offensive. The room was spotless, if a little warm, but a desktop fan was swiftly supplied. For some reason, I was allocated a wheelchair room so the shower was a little crowded because of the equipment required for such a facility. Towels were very rough and no shower caps supplied. So bring your own. Restaurant was closed, so dinner was served in the bar, which was not really comfortable. I ordered the chicken wings, followed by seabass. The wings arrived and unfortunately they were covered in a type of paste as opposed to a sauce. They were more of a casserole constituency. First time ever that I left wings behind. The seabass came out swiftly, too swiftly. Before the server had a chance to place it on the table, I saw the huge pile of food. There was a mountain of diced veg and mashed potatoes. The seabass was placed on top, and the whole thing was smothered in a white sauce. I requested that she return it to the kitchen and replace it with plain seabass with the potatoes on the side and no sauce. This was promptly taken care of and was served as it should be. The fish was excellent, melt in the mouth and well cooked. Perfect. Night passed peacefully, except for a rather loud extractor fan outside my bedroom window, which was eventually switched off at 11.26pm. Breakfast was very good, but you have to queue to make your toast because there is only one toaster. Coffee was strong and plentiful. The Avalon is a no frills, budget hotel, the staff are very friendly and helpful, the food portions are enormous, and there is plenty of outside seating for us nasty smokers. In conclusion, it is a really nice place for the price. I would say they get a lot of business people, passing through and families visiting the nearby discovery park. The jewel in their crown is their staff and you certainly won't leave hungry.

Stayed here for one night with my Boyfriend and was not a good experience. We booked to Stay in mount Juliet but little did we know we weren’t staying in the Manor House , but the courtyard hotel in the property. The Manor House and all facilities from the Manor House was closed off due to a private function so bare that in mind when booking with this place as they don’t tell you in advance. We phone that week to book into the lady Helen restaurant to be told we can’t as it’s a private function and can’t access the Manor House.. only for we rang we would have never known. They promised to up grade our room over the confusion.. however they never did. When checking staff struggled to understand and apologised for not upgrading… We had a family member ring in advance and give a voucher as a birthday gift to be left in the room with a card… was never done. They paid for this voucher and yet staff just didn’t alert us of this. Thankfully we knew in advance and rang reception when it wasn’t in room… So if we didn’t ring we wouldn’t have gotten voucher even though it was paid for???- If you are a five star hotel all staff employed should be fluent in English. If you’re coming to this hotel to experience Irish culture don’t bother. Not one Irish staff member worked for the two days we were there. Was disappointing to not encounter one Irish staff member to discuss our issues with. The members of staff we brought the issues to , had trouble understanding and were very incompetent to deal with it. When dinner time came we could Had more problems. The waiter came to take order after sitting around for ages and split the candle over my partner and burnt his leg with wax…again the lack of English speaking caused more frustration. The bar in hunters yard was also very disappointing nothing exciting. We had been looking forward to use the whiskey bar in mount Juliet but again was closed off to public .. We went to the pool the next day and jacuzzi was closed… it was just a very bad five star experience. It’s not worth going. I’d recommend spending your money and going to a better hotel With Irish staff to experience Irish culture and better quality of service. Was shocking.