Great location, absolutely faultless service from the staff. The shower leaked and flooded the bathroom, but really the only downside. Laundry onsite, restaurant with room service. For the price, this is a steal in Hamilton. You are not expecting a super modern fancy hotel, but even still, it is not that bad for an aged building!
We loved everything about the stay. The owner/manager served us enthusiastically. The food is consistently of a high standard and a very relaxed and pleasant dining experience. The staff go above and beyond cheerfully. Since finding Hidden Lake Hotel, we have not stayed anywhere else when travelling from Auckland to Taupo via Cambridge and intend to spend more time there in future.
Was a good one... It was a pleasant trip I had. The location of the hotel was good too.
Super friendly staff and good hotel. Will definitely come back again. Breakfast was really impressive.
The only sad thing would be.... Super limited parking
We stayed one night en route to Hobbiton and liked it so much that we stayed another 2 later in our trip.
Great location, and Cambridge is a relatively easy base to get to other places from.
Beautiful decor throughout, nice finishings and really peaceful.
It was very busy during our stay (around Christmas/NY) so a little wait for food/drinks but that’s to be expected. We had positive interactions with all hotel and restaurant staff.
My only feedback is that the switches in the rooms have blue lights on them, which, for people that like a black-out room, can disrupt sleep. Hopefully an easy fix!
Check in was smooth and quick but changed room twice to get everything right. Our first room had urine stains on the toilet, which means this room was not properly cleaned up. That was terribly disgusting to find these spots. Also, the smart TV in the first room didn't work. Our second room was find but has no bathtub as requested. Changed to the third room and finally get the okay one with great AC, working TV and cleanness. It was our first time stayed in a 5-star hotel in NZ and was surprised the standard is quite low compared to the other 5 stars in Asia. Has small heated pool accommodating 6 people max. Swimming pool and sauna were fine but steam room didn't work. Service okay and great breakfast. Will consider the other place next time.
We loved the room which came with a balcony overlooking the beautiful lake Taupo. The grotto and the heated pool were amazing and provided us with a very relaxing stay.
AAnonymous UserThe name may give you some illusions, but it is actually a standard motel. Many rooms are hard to find at night, but the location is good, close to the lake. The interior of the room is standard and the hygiene is good.
EEM@@We stayed outside of Taupo, it was ideal for us as we had a few activities booked.the accommodation was great. The rooms were clean and tidy.the beds were comfortable. It had everything that we needed. Hair dryer, fridge kettle iron etc. Would defo stay again. There was a pool that we didnt use as we didnt havethe time and a leisure suite. Would recommend a stay here.
LLaoyoutiaoThis hotel is absolutely fantastic! We chose their best room this time, and it was incredibly spacious with amazing views. The parking lot is also huge. We stayed for four nights and three days, and we'll definitely be choosing this place again on our next visit!
GGuest UserWe stayed one night en route to Hobbiton and liked it so much that we stayed another 2 later in our trip.
Great location, and Cambridge is a relatively easy base to get to other places from.
Beautiful decor throughout, nice finishings and really peaceful.
It was very busy during our stay (around Christmas/NY) so a little wait for food/drinks but that’s to be expected. We had positive interactions with all hotel and restaurant staff.
My only feedback is that the switches in the rooms have blue lights on them, which, for people that like a black-out room, can disrupt sleep. Hopefully an easy fix!
XXinpingyouchuanNovotel Hamilton's location by the lake is great. The hotel service is excellent; the staff even advised us to park at the free lakeside spots early to save on the daily NZD 40 parking fee. The room was very clean, and the facilities were comprehensive. The breakfast was incredibly rich and varied. I highly recommend staying here.
GGuest UserWe loved everything about the stay. The owner/manager served us enthusiastically. The food is consistently of a high standard and a very relaxed and pleasant dining experience. The staff go above and beyond cheerfully. Since finding Hidden Lake Hotel, we have not stayed anywhere else when travelling from Auckland to Taupo via Cambridge and intend to spend more time there in future.
KKingjieIndependent cabins, smaller rooms, clean. Kitchens and bathrooms are concentrated in the middle, like a caravan camp. Close to Hot Water Beach, there seems to be no other hotels nearby, you can rent a shovel to dig on the beach
Rreturn visitorA tiny motel, has basic amenities. Didn't know there's a communal kitchen until we were leaving.
It's a good stop over point, but most of the town closes either early or has long weekends, so make sure you have supplies beforehand. When we arrived there there was no reception, had a number and person to ring, the entrance is a bit tricky ”around the back”...yep that's exactly what it is.
YYueyezheThis historic hotel, while having somewhat outdated facilities and no phone charging stations, boasts excellent service and food 👍. A nine-hole golf course is right in front, free for hotel guests. Just inside the forest are the hotel's three hot spring pools, each with a different temperature! After a relaxing soak, you can enjoy a wonderful night's sleep!
JJavier Rodriguez MaldonadoInitially, we were given room 101, but it was too noisy due to the external air conditioning units facing an inner courtyard of the building. Eventually, Chris moved us to room 412. Even though it was next to the laundry room, it wasn't nearly as loud, and we were finally able to get some rest. The room is very spacious, and the beds are large and comfortable. The shower pressure was fantastic. We had a pleasant stay. Thanks, Chris!
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